臺灣中小企業銀行 豐原分行 - Fengyuan District
1.9/5
★
基於 8 評論
Contact 臺灣中小企業銀行 豐原分行
地址 : | 420, Taiwan, Taichung City, Fengyuan District, Yuanfeng Rd, 1號臺灣中小企業銀行 豐原分行 |
電話 : | 📞 +8877 |
網站 : | https://www.tbb.com.tw/ |
分類: |
銀行
,
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城市 : | Yuanfeng Rd |
F
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Frankly Wang on Google
★ ★ ★ ★ ★ 行員親切
會再三確認業務內容
雖時逢中午用餐期間
整體辦理業務時間還是很快??
Staff are kind
Will confirm the business content again and again
Although it's during lunchtime
The overall business time is still very fast??
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T
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TIENHAN TSOU on Google
★ ★ ★ ★ ★ 沒見過效率如此低落的銀行,態度也很差,連一顆星也不想給
I have never seen a bank with such inefficiency and a bad attitude. I don't even want to give a star.
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林
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林芊涵 on Google
★ ★ ★ ★ ★ 員工訓練不足
作業超級緩慢
APP超級難用
剛改完密碼就被鎖住
APP有問題
還要被行員碎念?
Insufficient training of staff
Work is super slow
APP is super difficult to use
Locked after changing password
There is a problem with the APP
Still to be broken by the staff?
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語
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語 on Google
★ ★ ★ ★ ★ 一顆星都不想給,在服務台排隊站著等了將近要一個小時,結果銀人人員直接叫離她最近的人,請問我排隊排假的嗎?地板貼排隊線貼假的?
I didn't want to give a single star. I waited in line at the service counter for nearly an hour, but the silver staff directly called the person closest to her. May I ask if I queued for vacation? Are the floor stickers queuing line stickers fake?
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陳
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陳嘉華 on Google
★ ★ ★ ★ ★ 動作超慢的,每次來都要等很久,有的行員明明就有空也不趕緊叫下一號客人,在那邊閒晃、聊天。
The movements are super slow, and every time they come, they have to wait for a long time. Some staff members do not rush to call the next guest even when they are free, and just hang out and chat there.
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佳
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佳芳李 on Google
★ ★ ★ ★ ★ 這說第一次給這麼低
但真的一星都太多
為了開戶,我從1130開3個小時都還沒開好
這效率真的該跟其他銀行學習
真的是見識
中間還忘記,真的很誇張
自己銀行app更爛
更改新密碼還不能登入
還懷疑是我的問題
就是登不進,所有的耐心都被耗的一乾二淨
真的是誇張
This is the first time to give such a low
But one star is too many
In order to open an account, I haven't opened it for 3 hours since 1130
This efficiency should really learn from other banks
really know
I forgot in the middle, it's really exaggerated
Your own bank app is worse
Can't log in after changing new password
I still suspect it's my problem
It's just that I can't log in, all my patience is wasted.
really exaggerated
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B
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Bubble on Google
★ ★ ★ ★ ★ 為了證券戶下來銀行開戶
抽完號碼牌排到了說要填資料
然後服務台堵了一堆人在等填資料
總共我第三號等了一小時我還是第三號
服務台的歐巴桑動作很慢
整個動線流程都很爛
開個戶坐等一小時連基本資料表都沒碰到
從頭到尾服務台好像什麼都不清楚什麼都打電話問
真的是有夠垃圾
To open a bank account for a securities account
After drawing the number card, it was time to fill in the information.
Then the service desk was blocked by a bunch of people waiting to fill in the information
In total I waited an hour for number three and I was still number three
Obasan at the service desk is very slow
The whole flow process sucks
I waited for an hour to open an account and I didn't even see the basic data sheet.
From the beginning to the end, the service desk seems to be unclear about everything and calls to ask.
Really enough garbage
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6
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630 emma on Google
★ ★ ★ ★ ★ 很少給負評
但是真的有待改善
整體動線規劃極差 號碼機沒有放在入口處
走進的每個人都要東張西望才找得到
警衛先生也沒有起到協助引導的作用
抽完號碼牌等了約一個小時
服務台小姐休息路過主動詢問要辦理什麼
才知道該項申請要先到服務台寫資料
這時候警衛先生還飄過來補一句說
「要先問就不會白等了 」
根本就沒有標示誰會知道
填寫資料的過程又過號 必須重抽號碼牌
等待人數一直都顯示50人次
好不容易行員用餐完開始輪流叫號
結果50個號碼裡有八成都是空號
一切都沒有效率到一個極點
更換金融卡+開通轉帳花了兩個多小時
二顆星是給唯一給力的服務台小姐
Rarely give negative reviews
But it really needs to be improved
The overall planning of the circulation is extremely poor, and the number machine is not placed at the entrance
Everyone who walks in has to look around to find it
Mr. Guard didn't help guide either.
Waited for about an hour after drawing the number card
The lady at the reception desk took a break and asked what to do
Only then did I know that the application needs to go to the service desk to write the information first.
At this time, Mr. Guard floated over and added another sentence.
"If you ask first, you won't have to wait in vain"
No sign at all who would know
The process of filling in the information has passed the number again, and the number plate must be redrawn
The number of people waiting is always showing 50 people
After finally eating, the staff began to call the number by turns.
As a result, 80% of the 50 numbers are empty numbers.
everything is inefficient
It took more than two hours to change the financial card + open the transfer
Two stars are for the only awesome service desk lady
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