台灣宅配通 豐原營業所

If I can, I don’t even want to give a star. The first time I used Zhaibiantong because he had a delivery on Sunday, but the driver didn’t even make a phone call when he arrived at the fixed point. He directly said that the delivery was delayed when the person was not there. If the recipient wants to pick up the item immediately, I have to take it myself. If so, I I would rather choose a black cat or a post office, at least people will be delivered to the door safely, and I will call. Why should I choose your home delivery, if I pick it up, why should I pay 200 yuan for shipping? ? The attitude of the customer service is really not very good, I will only continue to refrain. In short, I will never choose your company’s service anymore. It is really bad. If you want to operate for a long time, it is best to train employees Well, consumers are not fools, they are not so easy to be fooled!

The delivery call did not ring the doorbell and did not press the customer service call. It is recommended that you close the door directly without taking orders. If you have no ability, no efficiency, and fast?

The quality of the driver who collects and returns the goods is really poor. Call me and ask if he has arrived? He returned to me already! Tell him to wait a minute, the driver is still talking in the breeze over there: Oh, oh, wait for you, hahaha, wait for you. I changed my clothes and went out immediately. As a result, I didn’t even have a truck, locomotive, or figure. I went back to the house and used my mobile phone to call back. The child had already made a mess. It was only two minutes after the last call, so I really only asked him to wait. Called back to the driver and asked him: Isn't it the end? Didn't see anyone? The driver was still laughing and saying that he was in the nursing home next door and was coming over. It’s really speechless. Children and toddlers should always look after me, pretend that it’s already here, and let me go in and out over there worrying about the safety of the child. When the driver came over, he told him why he hadn't arrived yet, and he would just smirk if he didn't talk back. No wonder you have been negatively rated this way!

The money cannot be returned, the customer service attitude is very poor

What attitude? I don't even want to give a star! Bad home delivery company! If you don't want to do it, don't do it. What's your attitude? Sooner or later it will close down!

If I can, I don't even want to give a star, no wonder there are so many negative reviews! ! I called on 10/6 and said that the home delivery has arrived, but I was not at home, so I asked him when it would be okay. I said on Saturday 10/9 he said it was okay! Then on 10/9 I didn’t know if the driver had called, I only received a text message, but I immediately responded to him when I saw it in five minutes, and no one answered the voicemail directly when I called. He should have a vacation, so I won’t bother him. I called the driver’s mobile phone on Tuesday 10/12 and no one answered it. Later, I called the ZiaDaiTong shop and asked. At the beginning, I called two calls because it was noon time, so I said rest. Okay. I can understand this, but why I have to pick up and say "Don’t make a noise". The feeling is very bad. Later I got through in the afternoon and told the customer service about this. He said that it will be delivered today on 10/12, because I am afraid that I will be out of stock. It will be delivered. If you ask customer service to help me contact the driver, he said he would! Then 10/12 did not receive the goods all day! ! ! I called again on 10/13 the next day, I said that I still did not receive the goods, and the customer service said that the goods were ready to be recycled. I was so dumbfounded! ! ! Is it my responsibility that the driver did not confirm the home time in advance and did not deliver the goods at all? Later, I said that I will send it to me. Okay, forget it. When I received the goods today, the package obviously had two big holes, one small hole, and there were holes in the corners. Will it be too exaggerated! ! ! ! It's really too exaggerated!

I don't even want to give a star, the service is not very good, and the customer service can't handle the problem.