建成沙發行 - Shalu District

Explain in detail, warm and kind

I just want to make the styles I often make.

The manufacturing quality has a certain level, and the pricing is not cheap. I feel that the price of a ten-year warranty is based on what can be damaged in ten years to estimate the price.

Many fabric styles, free size, not expensive Focus on delivery on time ??

Sincerely custom-made sofas, I also feel that this price and production will have a certain quality. The original price and the first repair are nearly 70,000 yuan. (It has been in normal use, when it was first broken and repaired, but at that time If you haven’t encountered it, just pay for it.) But in the past few months, the sofa problem has repeatedly occurred. Many experienced people told us that it was a matter of material and felt that we had already experienced being fooled. And repeatedly politely inquired and left messages to help the shop for customization. The result is frightening. Dialogue one when buying: Store: Only the frame has a warranty, others do not. Me: Okay, I know, what should I do if there is a problem with the leather? Store: There will be no problem, we do credit. There will be no problem, it can be used for more than ten years, rest assured. For the first repair, I paid for it because I had no experience. And send it back after seeing the completion. Me: When the repairs were completed for the first time, you said that if you have any questions in the future, you will contact you. Now, I want to ask you how to deal with it. Store: Did I say something? Do you have a recording? If you have any, I will take care of it. Don't say if you don't. You should be deceived, and I will not pay you. On June 29, 2018, we have had a dialogue with the industry and consumer protection units. The dialogue that made relatives and friends laugh is: Merchants and consumer protection officers said: I (consumers) said they are unscrupulous products. Me: Is it out of context? I asked the merchant how to deal with it, It is because after encountering such a thing, I have consulted with other sofa manufacturers whether they can take repairs. One of the manufacturers replied to me: "We only accept the products that we sell, because there are rumors that there are many unscrupulous products. If it is not for the uneasy sold by ourselves, we will not be able to repair it. You should still go to the original merchant." Merchant: "This is their man-made damage." (also very loud). Consumer Protection Officer: "Unless it is malicious, it cannot be man-made damage. No one will maliciously destroy it." Merchant: "They scratched..." It wasn't until the consumer protection officer became a little solemn that the merchant calmed down. (Skip other trivial dialogues in the middle) (Generally speaking, consumer insurance conversations and procedures cannot achieve results that satisfy consumers) Me: "If there is no consumer protection unit, I can't even get the five thousand." Merchant: "Yes, it will be given to you only when the consumer protection officer is here, otherwise it will not be given to you." The experience is: The leather of the sofa makes me worry (in my experience for a year and a half, the sofa has been peeled twice under normal use). The business’s definition is "the main structure, Ted S spring and filler are guaranteed, and the surface of the leather or There is no warranty for the cloth." (In other words, the leather or cloth integrated with the sofa has no warranty on the first day of purchase). 2. For future consumers, the consumer protection officer said that businesses need to mark this point more clearly. 3. If there is a dispute after the purchase, the attitude of the merchant is shocking to me. Therefore, the consumer insurance unit talked: "If you have some doubts during the next contact, don't buy it." The merchant also echoed "Yes, don't buy it." (Also make friends and relatives laugh ^^). I really don't want the next consumer to have an experience like mine. Moreover, after this time, they marked "the surface of the leather or cloth is not guaranteed", which is also logical in the consumer protection law. If you encounter my experience, there is no way to get compensation.

The fabric sofa I bought at the beginning, and the imported fabric that the store was specially selected to hang was guaranteed to be free from pilling. As a result, the pilling began and the fabric fell off in 4 to 5 years! Price is not directly proportional to quality! Those who want to go must think twice! (More than 10,000 cloth sofas from ikea at the same time are more durable)

Actually the experience is the same as downstairs Relatives and friends recommend coming here to make a sofa A set of L-shaped saddle leather sofas have been ordered. When I first booked, because I was not familiar with the cortex, I was asked how long the whole group's warranty was.The store returned: 3 years (non-human) As a result, after one and a half years, the leather began to crack. Call the store, the store changes: only the skeleton is guaranteed Later coordinated the exchange of skin stickers, The store also said: You moved here. We are not available So I suggest you come to this shop to make a sofa. The guarantee is best written.

A few years ago, when I bought the sofa, I promised that it will be guaranteed for ten years. Now the sofa is a bit problematic. I want to change the sofa and ask them to install it. By the way, help me take a look. Actually, I told me that they are now shrinking in size and have limited manpower. Come and tell me to install myself. If there is a problem with the sofa, ask me to show them the problematic piece... It's really dumbfounding, what kind of warranty is this? There is a huge difference from when I booked a sofa a few years ago. Of course, I didn’t buy the cloth anymore. I plan to go to another home to change the whole sofa.