中央健康保險署中區業務組沙鹿聯絡辦公室

Very good attitude! ! It's super fast to change your health insurance card

I went to change my health insurance card at noon today, and the service attitude of the volunteer aunt and the undertaker (counter 2) was really good ? And kindly taught me how to operate the health insurance autotoll app The disadvantage is that parking is not convenient...

2 volunteers, 3 windows (contractors), the service staff is OK, because the place is relatively small and there are many people (there are more elderly people), the speaking is louder, and sometimes the voice of the service staff is hard to hear. Business is ok, but some people may think that the attitude is not very amiable. (Today, the male contractor helped me to replace the health insurance card. After seeing the health insurance card, he said that the surface film was peeling so it could be replaced for free. Later, he told me to make the card. It takes 5 to 10 minutes, someone will call the name, and then take the list to get it); there are water dispensers and toilets inside, and overall it is OK.

Zhang Yuhua, the waiter, is really kind! Will explain in detail ~ ~ quickly solve the problem ☺️ Volunteers and aunties, the service is also excellent?

If you don't want to renew the insurance card, just say I keep hitting the wall and asking me to go to the hospital for updates. My convenience doesn’t mean it’s yours, but I’m afraid it will be your inconvenience?

I have been unable to understand the situation of others, and then I have been using it in a way that you understand. The attitude is also very bad, and I do not intend to listen to other people's questions. Obviously, I have all the information and the process is running well. I have been emphasizing yourselves. I think it makes me have to deal with it a second time! Then people talk too much and can't hear the chat next to you, won't you be quieter? ? ! ! Even though the organizer didn't understand what others meant, he kept lecturing, and there were people next to him. They were talking about my problem on the spot, so they wouldn't go there again. Anyway, the efficiency was very poor! And the people who help to issue the number plates are not professionals, and they don't understand the people's questions, and they keep asking them to the end, which is a waste of people's time!

Just finished reissuing my daughter's health insurance card. From the gentleman wearing a green vest, he kindly asked me about my purpose, and then received photos and household registration book, and then went to a lady at the counter 2 to help me with the application, asked me in detail, and suggested that I download the Health Insurance Express. After 5 minutes, you will get a new health insurance card, and you should give them a kind attitude and affirmation. It took me about 20 minutes from entering to exiting, but they dealt with affairs one by one all day long. Many people left messages complaining about their attitudes, but I think it is difficult to have a good smile when we are very tired. Therefore, I would like to share with you the cordial attitude and quick work I have encountered, and also cheer up the staff of the Health Insurance Bureau. Come on, everyone is working hard during the epidemic.

I believe that everyone’s health insurance card is kept in a leather bag. Mine is no exception, but I don’t know why it is still peeling off (as shown in the picture below). Go to the Shalu Liaison Office of the Central District Business Group of the Central Health Insurance Department to ask if it can be updated for free. The answer is yes. The staff said that this is natural aging, not man-made damage, so it can be updated for free. They said that there is a free photo service on site, but the picture cannot be edited. If I don’t mind, I can do it right away. If your health insurance card has the same problem as mine, please change it as soon as possible