水巷茶弄-彰化民族店 - Changhua City
3.9/5
★
基於 8 評論
水巷茶弄 CHA NUNG - 從巷弄間發跡,珍珠奶茶手搖茶飲專家。 - Chanung.com.tw
水巷茶弄 CHA NUNG 天然健康新鮮煮 HAVE A GOOD TEA TIME
水巷茶弄 CHA NUNG - 從巷弄間發跡,珍珠奶茶手搖茶飲專家。 - Chanung.com.tw
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Contact 水巷茶弄-彰化民族店
地址 : | 500, Taiwan, Changhua County, Changhua City, Minzu Rd, 399號水巷茶弄-彰化民族店 |
電話 : | 📞 +88788 |
網站 : | http://www.chanung.com.tw/ |
分類: |
冰淇淋和飲料店
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城市 : | Minzu Rd |
老
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老鼠愛大米 on Google
★ ★ ★ ★ ★ 比隔壁品蘊家好喝
態度又好
Better than the next-door Pinyun home
good attitude
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Y
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Yuhan Huang on Google
★ ★ ★ ★ ★ 不用有很好的服務,但至少「謝謝」要有~
手作布丁奶茶?5️⃣0️⃣
布丁算多且本身夠味(甜)
好像有+煉乳調配,建議喝無糖就蠻剛好的(雖然我覺得無糖還是甜?)
There is no need to have good service, but at least "thank you" must have~
Hand made pudding milk tea?5️⃣0️⃣
The pudding is plenty and it tastes enough (sweet)
It seems to have + condensed milk blending, it is recommended to drink sugar-free is just right (although I think sugar-free is still sweet ?)
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s
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shin on Google
★ ★ ★ ★ ★ 還不錯,現在就是飲料比便當貴的年代
Not bad, now is the era when drinks are more expensive than bento
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小
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小敏 on Google
★ ★ ★ ★ ★ 10/2晚上買了珍珠紅豆鮮奶茶,來時卻沒有珍珠,打電話過去問女生員工接的電話也只是道歉,說請我過去她在做一杯給我,重點就是因為我不方便出門所以才叫外送(Uber eats)的方式啊,這不是在耍我嗎?點了珍珠就是因為很想吃珍珠,沒吃到真的超級失望,問了店員怎麼辦,她也說回去再拿一杯,不然就是下次補給我,但重點我是外縣市的人,等到下次補給我是要我特地為了一杯飲料再跑去彰化嗎?跟店員說了原因她卻直接保持沈默不回應我,搞的好像我是在自言自語一樣,我真的傻眼,員工訓練真的奇差,明明是店內疏忽卻裝沈默,難道你們店內沒有外送員可以幫忙處理嗎,就算真的沒有是否也應該詢問主管再給個明確的回應,而不是沈默,真的是講電話講到很生氣,本人以前也是做服務業的,也理解服務業的辛苦,但是應變能力還是要有一點吧?不會處理的不是應該詢問上級嗎?是自己店內的疏失怎麼能就這樣裝沈默把問題丟給客人呢??????另外,當天也買了其他的飲料,但是發現裡面的料明顯變少很多,因為之前常和朋友去彰化的關係所以也算每次去都會點這間店的飲料來喝,但是這次的經驗後我真的會再考慮再去彰化時要不要再點來喝了。
I bought pearl red bean milk tea on the evening of 10/2, but there were no pearls when I came. I called and asked the female staff to answer the phone but only apologized. She asked me to come over and she was making me a cup. The point is that it is not convenient for me to go out. It's called Uber eats. Isn't this kidding me? I ordered pearls because I really wanted to eat pearls. I was really disappointed when I didn’t eat them. I asked the clerk what to do. She also said to go back and get another glass. Next time I replenish it, do I want me to go to Changhua specifically for a drink? She told the clerk the reason, but she kept silent and did not respond to me, acting as if I was talking to myself. I was really dumbfounded. The staff training was really poor. It was obviously negligence in the store but pretending to be silent. Could it be your store? Is there no delivery person to help with this? Even if there is no delivery person, you should ask the supervisor to give a clear response instead of being silent. It is really angry when talking on the phone. I used to work in the service industry and understand The hard work of the service industry, but should we have a little resilience? Shouldn’t you ask the superior if you can’t handle it? It's the negligence in the store, how can you just pretend to be silent and throw the problem to the customer? ? ? ? ? ? In addition, I also bought other drinks that day, but found that the ingredients in it were significantly less. Because I used to go to Changhua with my friends before, I would order the drinks from this store every time I went, but after this experience I will really consider whether to order it again when I go to Changhua again.
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周
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周小幽 on Google
★ ★ ★ ★ ★ 一直蛤 蛤 蛤 點個飲料還不知道我說什麼 音樂關小聲 打電話麻煩外送 音樂比說話還要大聲
I've been clam clam clam, order a drink and don't know what I'm talking about, the music is quiet, the call is troublesome for delivery, the music is louder than talking
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J
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Janess Haung on Google
★ ★ ★ ★ ★ 外送時間沒有如期在半小時至一小時送達,失望!等了快一個半小時
只好打到店家,
店員回覆我:
外送員就還沒回來呀!我有什麼辦法,他回來就會去你那了。
於是 我又等了半小時
還是沒看到人員外送飲料
打至店家,店員回覆:出去3-5分鐘了
今天我們長官來
所以我選擇彰化比較有特色的飲料店
很抱歉!
長官無緣喝到貴店的飲料。
給其他有看到此篇評論的消費者們建議
點外送,如果不能等二個小時以上
千萬不要點
因為我等了二個多小時,
長官都離開了,飲料才送來...???
外送員辛苦了
一個下午,外送很多地方吧... ??
The delivery time was not delivered within half an hour to an hour as scheduled, disappointed! Waited almost an hour and a half
I had to call the store,
The clerk replied to me:
The delivery staff hasn't come back yet! What can I do, he will go to you when he comes back.
So I waited another half an hour
Still didn’t see the staff delivering drinks
Called to the store, the clerk replied: It’s been 3-5 minutes
Today our chief comes
So I choose a more distinctive beverage store in Changhua
very sorry!
The chief missed the drink from your store.
Suggest to other consumers who have seen this review
Order delivery, if you can’t wait for more than two hours
Never order
Because I waited for more than two hours,
The sir has left, and the drink is delivered...???
The delivery staff worked hard
One afternoon, let’s deliver to many places... ??
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l
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lai wei X on Google
★ ★ ★ ★ ★ 之前買你們家的芋頭鮮奶露非常好喝,結果今天買到的喝起來的感覺是芋頭非常乾,喝起來相當粗糙?,我想放在冰箱裡的其他芋頭杯應該都是乾,下次不會再買芋頭鮮奶露了?
I bought your taro milk cream before and it tastes great, but the taro I bought today tastes very dry, and it tastes rather rough. I think the other taro cups in the refrigerator should be dry, next time Won't buy taro milk cream anymore?
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D
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Dora S on Google
★ ★ ★ ★ ★ 彰化唯一一間水巷
因為他們家的高山青不錯
有次點百香雙Q給男友喝意外喜歡
所以有經過他就會想買那間飲料
常常去就會去到高高戴粗框的男店員
動作算快態度也可以
但這次去感覺真的不太好
瞬間想扣很多分
那天男店員晚班還有一位女店員
前面有兩組panda等外送
輪到我點餐後再等一段時間
拿到飲料當下封膜破了
我馬上要反應所以站在櫃檯一側
但女店員完全都沒理我
她讓後面兩組人先點餐
男店員當時廚房拿煮好的茶
而後我看到男店員走出來
跟他反應這件事
他馬上幫我處理
但處理的方式真的不是很ok
飲料換杯子封膜一樣破洞
然後他按了四次有吧依舊如此
最後我直接說這樣按我也不敢喝了
因為他們沒戴口罩就算了
做飲料封膜都在聊天
結果男店員聽到我的反應
隨即說要換紙杯
一樣把飲料再倒過去封成功了
還用桌上很濕的抹布擦杯身及封膜
這些時間加總就快15~20分了
為了封膜重加冰飲料也被倒掉200cc有了
而且強調少冰成品還是碎冰
要離開還聽到他們兩個在嘻笑
當下真的覺得很生氣
所以我回家看了一下評價
才知道這麼多人都有反應一些事
疫情期間誰都會擔心
店家有隔板沒錯
之前去感受也不錯
但這次因為等候時間有點久
我才認真的看到他們工作態度是這樣
結果飲料如預期一樣味道跑掉不好喝
打了一整篇很攏長但還是要述由
聊天隨便做飲料感覺就不衛生
生日當天遇到這種鳥事真會一肚子氣
因為是紙杯我只有拍封膜處髒髒的地方
看到那條抹布的樣子
拿到趕快拿酒精擦拭才喝?
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老闆您好
慎重跟我說明這個問題似乎是對我的話有疑慮?該不會當天就是你親自幫我調飲的那位店員?這樣一講我開始納悶那天我是不是眼花,不然有戴口罩情況下怎會看到女店員化妝外還擦紅口紅??
我也不是不明理的人,比較忙我有看到,能體諒才願意等,是後續的舉動真的蠻傻眼的。原本有提出說可以不要那杯飲料嗎?回應重裝給我開始才有評論的舉動,也沒有要惡意攻擊什麼。只是看到老闆保護員工的心態,也不便再多說什麼。除了封膜以外的事情,相信也有其他客人反映過。光是冰量甜度不固定會不會影響喝的口感我們自己才知道,不會不喜歡這個品牌,畢竟我也不是大戶,只是還是謝謝老闆特地回覆
The only water alley in Changhua
Because their mountains are pretty good
Once I ordered passionate double Q for my boyfriend, I unexpectedly liked it
So he will want to buy that drink after passing by
When I go there often I will go to the tall male clerk wearing a thick frame
It’s okay to move fast and attitude
But this time I feel really bad
I want to deduct a lot of points in an instant
There was a female clerk in the evening shift for the male clerk that day
There are two groups of pandas and other delivery
Wait a while after my turn to order
The sealing film broke when I got the drink
I'm about to react so I stand on the side of the counter
But the female clerk completely ignored me
She asked the next two groups to order food first
The male clerk was holding the brewed tea in the kitchen
Then I saw the male clerk come out
Tell him about this
He will help me deal with it immediately
But the processing method is really not very ok
The sealing film of a drink is broken like a cup
Then he pressed it four times
In the end, I just said that I wouldn’t even dare to drink it like this
Because they don’t wear a mask.
I'm chatting when I make a beverage film
The male clerk heard my reaction
Then he said to change the paper cup
I poured the drink again and sealed it successfully
I also wiped the cup body and sealing film with a wet cloth on the table
The sum of these times is almost 15-20 minutes
In order to seal the film and add ice, the drink was also poured out 200cc.
And it emphasizes that the finished product with less ice is still crushed ice
I'm leaving and I heard the two of them laughing
I really feel angry right now
So I went home and checked the evaluation
I know that so many people have reacted to something
Anyone will worry during the epidemic
The store has a partition, yes
It’s not bad to feel it before
But this time because the waiting time is a bit long
I really saw their work attitude like this
As a result, the drink tasted off as expected.
It’s a very long story, but I still want to explain the reason.
It feels unhygienic to just make drinks while chatting
I'm really angry when I encounter this kind of bird on my birthday
Because it’s a paper cup, I only pat the dirty parts of the sealing film
See the look of that rag
Get it and quickly wipe it with alcohol before drinking?
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Hello boss
Carefully explain to me that this question seems to have doubts about my words? Was it the same clerk who you helped me make the drink that day? In this way, I began to wonder if I was dazzled that day, otherwise, when I was wearing a mask, how could I see the female salesperson putting on red lipstick in addition to makeup???
I'm not an unreasonable person. I'm busy. I have seen it, and I'm willing to wait until I'm considerate. It's really dumbfounding for the follow-up actions. Was it originally suggested that the drink can be omitted? In response to the reinstallation, I only had a comment at the beginning, and there was no malicious attack. Just seeing the boss's mentality to protect employees, it is not convenient to say more. I believe that other customers have also reflected on things other than the sealing film. We only know if the ice content is not fixed and the sweetness will affect the taste of the drink. We know that we will not dislike this brand. After all, I am not a big player, but thank the boss for his special reply.
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