峻驊皮件有限公司 - Section 4

I helped my friend buy a limited edition backpack of the company's Arnold Palmer x Hello Kitty on Dongsen Shopping.com Value $3500 The company shipped it without even checking it. After sending things abroad My friend opened it and found that the whole back strap was yellow Obvious product defects and shipping defects Since I often buy Arnold Plamer products The quality was no problem before So this time I received the quilt and did not open it again. Contact the head office about this issue The head office wants us to send things back from abroad (delivery USD 110) to help us exchange We cannot return or exchange the goods due to the defects of our own shipments completely ignored Several phone calls with the company The company has absolutely no sense of responsibility For the defects of our own shipments, we cannot return Totally irresponsible ignore We are not bags from the grocery store This is a high quality licensed item The company's own mistakes cost consumers Prevarication with rigid rules And not a single word of apology as a regular customer of the company Can not accept