好主人寵物鹿港旗艦店

The same cat cage costs 4,000 in other stores, but a good owner only costs 2.9, and everything is complete. Novice cat slaves can prepare them all here. The clerk (boss?) enthusiastically recommended our products with the same functions but with higher quality and cheaper prices. The recommended dry cats were also very happy to eat. The experience of the two purchases is very good. After that, I want to send the cat for grooming and physical examination.

It's really great that there are so many pet stores in Lugang. The owner and the wife are very kind

Friendly staff and a wide selection of products. There are also animal hospitals, pet grooming, super convenient!

I have to say that the little boss, Xiaobanniang and every colleague are super polite ❤️ I am patient to reply every time I ask about products or price questions?? Every time I go in without shopping for an hour or two, I will not come out? So every time I go, I almost come home~ In fact, Lukang originally had several pet supplies stores~ But my husband and I’s top recommendation is still a good host~ Good service❤️Good attitude❤️Very professional❤️Affordable price❤️ Since the good master opened~~after we found out~~ We really think of good owners for the first time when we buy pet supplies? It’s really a store that loves so much ❤️ I highly recommend it ?

Originally wanted to give five stars to the good host But its beauty is not ok, so I only give three ? Do not push pet grooming at all

The boss is very kind! Cat and dog supplies are complete, what you want, the price is not high, there are often discounts! There are pet grooming and foodpanda to call, super push~~~?

I've been looking for a pet nest for a long time Finally found on the good host network platform I just met the store discount and bought a good price I am also very patient when calling your store to ask about the delivery time Also super lightly cut The point is that the delivery time is also super fast The boss also gave a lot of small gifts to the baby Corgi at home Such a good store must strongly recommend ??????????????????????????????

Just looking at the google reviews will make you think it's a good store. But the online shopping experience more than two months ago was quite bad. I purchased two sets of cans (a set of six cans) on the store's online shopping channel in a form covered with plastic film. The outer box is fully packaged. However, after disassembling it, two cans in one of the groups were found to have obvious dents. So 11/12 took advantage of the owner pet @line response. first timing. The other party (male) said that it would take some time to settle the claim with Home Delivery. I reflect that the angle of the dent is unlikely to be the collision of the home delivery personnel. The other party replied that their home delivery department would never send it like this. Later they contacted me by phone. Again, this dent is emphasized. The company's home delivery department will definitely check. It is impossible to send it without finding it. When I reacted again the dent was on the inside between the two cans (because the perimeter has adhesive film to fix it. It is unlikely to move) so it is unlikely to be the fault of the delivery person. Maybe it was not checked when it was sent out for the first time But the other party felt a little out of control and asked me if I was not a home delivery person. Who is the company looking for for claims settlement? Although there is a return for a new one after the fact. However, I have learned how the customer service staff dealt with the problem of not clarifying the problem at the first time, but first offloaded the responsibility to the home delivery staff. Emphasize that it is absolutely impossible to be the problem of the company's home delivery department. Also ask the customer how to deal with it? It's really bad for me to encounter such an unprofessional, rude and arrogant store this time. Please evaluate carefully before purchasing In response to the store's reply: I think you totally misunderstood me. Even to me your reply is unreal. The first time to use the line to contact you. It is to reflect that the product has dents. How can it be held accountable? Knowing how it was damaged doesn't help me either. Your personnel replied to me as soon as possible and confirmed with the Home Delivery Department. Claims may be filed with Home Delivery. But I find it strange. Because it only happened after opening the box. The outer box is intact and unbroken. In addition, there are two opposite inner depressions of the cans. It's not like an external impact. Your personnel re-emphasize such a pronounced dent. Home Delivery is "absolutely" not going to send it like this. It's not fair to say that So you just look at the photos. After listening to my narration. Is it possible to apply for a claim with Home Delivery in the first time? Then emphasize that it is absolutely impossible to send the problem goods internally? After that, on the phone, you still seemed to have collapsed and asked me, who should I seek for compensation and absorption. You said in your reply that I am to blame. Please also provide exact dialogue evidence. Which part am I responsible for? To return the goods is called accountability? Please be honest about this part 11/12 reflected. Your last line notification items will be sent out on 11/24. During the period I had no opinion and said ok. When are you urging you? I suggest that if you need the conversation record of the line, I will keep it. It can also be provided to you or po here Sincerely suggest that if you want to run a good store, you should also have professional and good communication front-line customer service.