臺灣宅配通股份有限公司 彰化營業所 - Section 3

The service staff is patient and willing to help replace the right size with the wrong carton:) It's nice to have you

The delivery man didn't call at all, but the system showed that there was no call. It was obviously working hours, and no one answered the company's phone calls.

It's rotten to death, the driver and the business office are unwilling to answer the phone, and there is a problem with the goods, so you can't find anyone

Waiting for the package at home on Saturday, I didn't make any phone calls, but I saw "the other party is resting" and "to be delivered again" on the shopping website. I wanted to call to intercept the driver, but there was no phone to call... Maybe I would consider whether to go to a certain shopping platform because of this. go shopping

If the driver has too much business and needs to deliver less in a specific way, I can only say that his purpose has been achieved, and I have prohibited my customers from continuing to send home delivery.

I know the big brother of the driver is also very helpless. If he hadn't reminded me that his goods were too much ice to pack, it was refrigerated and had to be frozen quickly. I thought it was a normal temperature package that was wet in rainy days? Should I sue the seller for poor packaging? Or is your company's refrigerated logistics not cool? Would you be happy to receive such a soggy and torn package yourself, or would you feel otherwise?

The driver was lousy enough. When he arrived at the door of the house, he called to say that he had arrived, and told him that there was a doorbell and that there was someone at home. When I got home just now, my dad was very angry and said that the attitude of the home delivery person was extremely bad. My dad came down from the fourth floor to open the door, and immediately said that we were wasting his time and that he made money from time. My dad also apologized to him and said that the old man will be slower to get down from the fourth floor, so he can't receive the letter. My dad saw him so angry and advised him not to be angry, it would affect driving, he replied, "Be careful yourself" It's really bad. When other goods are delivered, they will call before they arrive and tell them that they will arrive a few minutes later. He doesn't have it at all; he has never encountered such a bad attitude and said anything like that. I saw a bunch of people complaining about bad drivers, but your company doesn't deal with it and doesn't train them well? It seems that it is useless to leave a message here. Everyone directly complains to the shipping unit and tells them to stop cooperating with this company. Boycott is really useful.