萊爾富北斗七星店

I would never want to go to a store after my first visit. I encountered an impatient clerk who didn’t even understand the basics of politeness...

The attitude of the store manager and clerk is extremely poor and negative. They will not allow customers to pick up the goods. They only inform the company of the regulations and there are no supporting measures. It is disgusting. It is recommended that the customer complaint is the customer complaint. There are so many convenience stores that there is no shortage of this one!

Hello, Mr. Zhao Zhenkai, I will reply to your response 1. The company stipulates that no payment is required for pickup, and the name of the certificate must match the name of the package You can pick up the goods. The name of your package does not match the name of the certificate. The company stipulates that you cannot allow customers to pick up the goods. 2. No payment for pick-up, there are currently no other supporting measures, if you need other supporting measures, you can respond to the company 3. It is recommended that Mr. Zhao can use "Pick up and pay" to avoid other derivative problems. Thank you for your valuable comments

I met three male shop assistants, and one of them had a good attitude. The customer service is very good and patient. In contrast, there are two other male shop assistants with very poor attitude and poor speech. Now as long as I see these two shop assistants, I will not choose to go in. I hope these two shop assistants will not vent their emotions on the customers. The first time was when clerk A had a bad tone when picking up the goods in the afternoon. Throwing other people’s goods while looking for goods, When I finally gave it to me, I put it on the table vigorously. I wanted to say it. But I went to pick up the goods this morning, Tell clerk B, "I want to pick up the goods, the last three digits are XXX." The clerk glanced at me and turned to make coffee. After cooking, turn around and ask me, what do you want? I said again "I want to pick up the goods, the last three codes are xxx", As a result, the clerk stood back to the counter and asked the last three yards again? I speak again. When clerk B found it, he said "certificate" and I showed it to him. Later he searched for a long time, and after he found it, he put it on the table very hard. Then he said "documents" to me again, Xiaobai's bill came out and asked the customer to sign it, I also slapped the paper on my goods a little harder, Then threw a pen to me without saying anything, Just skip me and ask the customer behind "What are you going to do?" It feels really bad, so bad that it made me give a bad review for the first time. The 3 stars are for the male clerk with good service attitude.

It’s really the worst-service supermarket I went to the store to pick up the package but I had to find the package myself At the same time, there are two shop assistants in the store standing and looking at the customers looking for packages by themselves Other supermarkets have received multiple packages It's really the first time I found a package by myself I beg the store manager to educate and train the store staff

The clerk here is really bad! Some shop assistants are really polite, but the male shop assistants in the 8/21 middle shift are so bad that they are not doing their jobs properly. The customers have already checked out at the counter, and they are still squatting under the counter. After the checkout, the guest went out and said loudly: The guest scared him! It's really exaggerated~~ The attitude is so bad that it is really not suitable for the service industry. Three stars are given because some of the staff have a very good attitude!

Online shopping must be picked up from the collection area by yourself, which is not very convenient.