山海大飯店

Due to the postponement of work activities due to the epidemic, the booked business travel accommodation was forced to cooperate with the change of the accommodation date. However, after the change of the time, the room was full and continuous occupancy could not be provided. After being impatient, the hotel asked the hotel to refund the deposit. Tourists who interfered with checking out due to the epidemic, they only followed the original regulations of the Tourism Bureau, and no refunds were given.” The tough attitude and words made us dumbfounded and helpless who didn’t check out intentionally. The original paid deposit of more than 10,000 yuan can only be deducted according to the working schedule and the time provided by the hotel, but there is still a balance after the deposit is deducted, and as early as the first reservation, there is a call to confirm that it needs to be used. The accommodation Q-touch coupons provided by Chiayi, the hotel counter clearly stated that they can be deducted when they get them on the spot, but they made every effort to make things difficult when they checked in. They said: they can’t be used without saying in advance that they will be deducted. I told the operator that I had called in advance to confirm that it could be redeemed. Then the counter replied: It is not paid in cash on the spot, so it cannot be deducted. In the face of such a difficult store, anything is superfluous. Taking the time to describe and share is to ask everyone to think twice before going to bed and avoid encountering such annoying and disturbing incidents. After all, whether a service industry can operate for a long time or not is really important! Because of our work, our company has often stayed and cooperated with many hotel operators. It is the first time and hope that it will be the last time we meet such unreasonable people.