新竹物流民雄所
4.3/5
★
基於 8 評論
Contact 新竹物流民雄所
地址 : | 621, Taiwan, Chiayi County, Minxiong Township, Gongye 3rd Rd, 26號新竹物流民雄所 |
電話 : | 📞 +8899 |
網站 : | https://www.hct.com.tw/ |
分類: |
物流服務
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城市 : | rd Rd. |
K
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K C on Google
★ ★ ★ ★ ★ 第一次去物流所自取貨件,因為疫情司機貨物很多很忙,但看到要自取的人,態度都很好,耐心找出包裹,服務讚。
It was the first time I went to the logistics office to pick up shipments. Because the drivers were busy with a lot of goods, but when I saw people who wanted to pick them up, they were all very attitudes, patiently finding packages, and good service.
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C
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Ching Liu on Google
★ ★ ★ ★ ★ 你們一直刪我留言我就一直留!
姓何名*源司機講話像流氓 因上班漏接電話 趁空檔回撥一開頭就罵我不接電話是怎樣 傳訊息給妳是沒看到 我回他態度不用這麼差 他還回我不想跟妳說了啦
素質不用這麼差 然後包裹自己問我什麼時候方便送也沒有來也沒備註 該處客服人員講話也是懶懶散散的 還說疫情關係不能指定時段 阿不然昨天在問心酸? 然後又說司機怎麼跟我說的他們不知道 ??♀️ 說詞跟配套措施就不能一致 ? 服務真的有夠爛
If you keep deleting my messages, I will keep them!
What's your last name? The driver speaks like a gangster because he missed the call because he was at work, and he called me when I didn’t answer the call at the beginning. How did you send a message to you? Didn’t you see me responding to him? Don’t have to be so bad. You told me
The quality doesn’t have to be so bad. Then the package asked me when it was convenient to deliver it and it didn’t come and didn’t make any notes. Then they said how the driver told me they didn’t know ??♀️ The words and supporting measures can’t be consistent? The service is really bad
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林
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林文彬 on Google
★ ★ ★ ★ ★ 茲因網站上發現ㄧ組號稱9999漂亮對戒且店址位於香港,產品介紹時店裡照片人群擁擠櫃檯金飾幾乎銷售一空,為答謝舊雨新知回饋銷費者,該店強調以一折價錢限時搶購,且附保證書加以證明,期限ㄧ過馬上恢復時價。下訂當時雖懷疑終因貪小便宜所致即予下單。幾天後物流送達隨即拆開檢視卻發現,包裝盒內另一小盒內裝戒指無誤,但非真品?有道是:沒有白吃午餐哪來那麼好康情事?雖才1仟多元但也不願受騙,馬上驅車物流公司進行退貨,現場公司人員態度和藹親切於短時間即完成退款手續。有感網路真假難辨僅建議實事求是再以定奪!再一次謝謝新竹物流該企業讚!
It is found on the website that the ㄧ group is known as the 9999 beautiful ring and the shop is located in Hong Kong. When the product was introduced, the shop photos were crowded and the counter gold jewelry was almost sold out. In order to thank the old rain and the new knowledge, the shop emphasized a 10% discount for a limited time. Snapped up the purchase with a guarantee certificate to prove it, and the current price will be restored immediately after the time limit expires. Although it was suspected that it was due to petty gains at the time, the order was placed. A few days later, the logistics was delivered and immediately opened for inspection, but found that the other small box in the box contained the correct ring, but it was not the genuine product? There is a saying: Where is such a good life without having lunch for nothing? Although it was only 1,000 yuan but did not want to be deceived, I immediately drove the logistics company to return the goods. The on-site company staff was kind and kind and completed the refund procedure in a short time. I feel that the Internet is difficult to distinguish between true and false, but it is recommended to seek truth from facts before making a decision! Once again, thank you Hsinchu Logistics for the company's praise!
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髒
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髒小鬼 on Google
★ ★ ★ ★ ★ 手機根本沒響過,司機卻說謊!
什麼爛業務司機?
等了一整天
別人的時間都不是時間!
新竹物流只會越來越爛
The phone didn't ring at all, but the driver was lying!
What rotten business driver?
waited all day
No one else's time is time!
Hsinchu logistics will only get worse
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洪
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洪壽春 on Google
★ ★ ★ ★ ★ 停車取貨動線清楚,
位置又大,
重點是快,
年輕服務人員很有禮貌且積極,
以後寄貨都用新竹物流給客戶,
推薦他們
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H
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Hana Chang on Google
★ ★ ★ ★ ★ 之前客訴過兩次司機,不過後來司機態度也有改善!今天送貨的司機第一次看到,態度好到不行,送麻魚寮這邊的司機,值得鼓勵!還是給5顆星
I have complained to the driver twice before, but the driver's attitude has also improved! This is the first time the driver who delivered today saw it, and his attitude was too good. The driver who delivered to Mayuliao should be encouraged! still give 5 stars
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小
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小布丁丁 on Google
★ ★ ★ ★ ★ 現在送貨的省電話費省成這樣喔?
到貨了 電話 簡訊都不用通知 誰知道你到了
敲門就馬上開門了 司機態度也不好一點
是有欠你錢喔!
商品不用檢查是不是自己的東西跟名字喔
單子拿著就一直趕我簽名
之前你們就是這樣送錯東西我還要自己打電話叫你們回來拿
Now you can save phone bills for delivery like this?
Arrived, no need to notify by phone or text message, who knows you've arrived
Knock on the door and the door will open immediately. The driver's attitude is not good.
I owe you money!
There is no need to check whether the product is your own and its name.
When I took the list, they kept chasing me to sign
That's how you sent the wrong things before, I have to call myself to get you back
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Y
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Yi-Na Wu on Google
★ ★ ★ ★ ★ 今天端午節,我家裡做生意忙翻天,剛好我外公去世,全家人忙完收攤趕著去奔喪,我和先生在家照顧才1歲的孩子,我又剛好月經第一天很不舒服⋯重點是我先生的手機今天剛好有些故障接不到電話也打不出去,所以沒接到貴公司司機聯繫的電話,我們看到貴公司系統自動發送的簡訊後,遵照上面的資訊由我回撥給貴公司民雄營業所林先生。電話接通後第一時間我能感受到他口氣相當不佳(背景也很吵雜根本聽不清楚林先生的聲音),他有些不悅地告訴我們他打了兩到三通電話也按了門鈴,有看到門口有鞋子但沒人接電話也沒人應門(重複了2-3次)所以已經離開了,再配送的話要下週一。我有告知我先生的手機故障接不到電話,能否留給他我另外的家人手機。林先生同樣有點不耐煩地回答留給他沒用,要聯繫貴公司,留給您們「正確」的手機號碼,因為下週一不一定是他配送。我一頭霧水,第一,我並不清楚我們這裡配送的營業所是哪裡所以我當下不知道要打給誰,林先生也沒說,直到我掛完電話自己上網搜尋貨物狀態才知道原來是民雄營業所。第二,既然之後不一定是他配送,那貴公司為什麼要傳簡訊留下配送員的聯絡方式要我們跟他聯絡配送時間呢?這部分也是我向林先生提出後他才語氣稍微和緩說簡訊是公司自動發送的。(此時背景才沒有參雜其它人聲的干擾)
我原本對新竹物流的印象很好,但這次的經驗讓我很不愉快,我知道疫情期間司機的工作量大增,或許我打去的時機不對剛好是他的用餐時間,又或許是其他因素讓他當下心情不好,但有必要把情緒轉嫁到客人身上,口氣讓人聽起來那麼不舒服嗎?
如果是平常的我大概不會浪費時間寫客訴給貴公司,但今天的我,很不巧的,我的心情非常不好,所以我沒想到我只是回撥電話確認貨物狀態,卻獲得一連串不愉悅的回應。
我只能說,我對貴公司的教育訓練很失望,我無法決定我訂的貨物廠商選擇的出貨物流,但我自己會優先選擇其他物流公司。
Today, on the Dragon Boat Festival, my family is busy with business. My grandfather just passed away. The whole family is busy closing the stall and rushing to go to the funeral. My husband and I are taking care of our 1-year-old child at home, and I happen to be very uncomfortable on the first day of my period... The point is My husband's mobile phone just happened to have some problems today, and he couldn't receive calls or make calls, so I didn't receive a call from your company's driver. After we saw the text message automatically sent by your company's system, I will call you back according to the above information. Mr. Lin from the Minxiong Sales Office of the company. Immediately after the call was connected, I could feel that his tone was quite bad (the background was so noisy that I couldn't hear Mr. Lin's voice), and he told us a little unhappily that he pressed the phone after two or three calls. The doorbell, I saw that there were shoes at the door, but no one answered the phone and no one answered the door (repeated 2-3 times), so I have left, and if it is delivered again, it will take next Monday. I have informed my husband that his mobile phone is faulty and cannot receive calls. Can I leave him with my other family's mobile phone. Mr. Lin also answered impatiently that it was useless to leave it to him. He wanted to contact your company and leave you with the "correct" mobile phone number, because he may not necessarily deliver the goods next Monday. I'm confused. First, I don't know where our delivery office is, so I don't know who to call right now, and Mr. Lin didn't say anything. I didn't know until I hung up the phone and searched the status of the goods on the Internet. Minxiong Office. Second, since it may not be delivered by him in the future, why does your company send a text message to leave the contact information of the delivery person and ask us to contact him about the delivery time? This part is also after I mentioned it to Mr. Lin, he said in a softer tone that the text message was automatically sent by the company. (At this time, the background is not disturbed by other human voices)
I originally had a good impression of Hsinchu Logistics, but this experience made me very unhappy. I know that the driver's workload has increased greatly during the epidemic. Maybe I called at the wrong time, just at his meal time, or maybe it was other factors. He is in a bad mood at the moment, but it is necessary to transfer his emotions to the guests, does the tone make people sound so uncomfortable?
If it were normal, I probably wouldn't waste time writing a customer complaint to your company, but today, unfortunately, I was in a very bad mood, so I didn't expect that I just called back to confirm the status of the goods, but I got a series of unpleasant response.
I can only say that I am very disappointed with your company's education and training. I cannot decide the shipping logistics selected by the manufacturer of the goods I ordered, but I will give priority to other logistics companies.
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