白巷子嘉義大林店 - Dalin Township

Zhen milk ? The pearls are too soft

Black tea latte and taro milk are delicious

Really full of fruit tea

Black tea has a very mellow aroma, and there is no serious astringency when you drink it without sugar. The brown sugar bobo milk cap is also very delicious. Please do not exceed half of the sugar in the tea, so as not to damage the tea fragrance

Pearls are delicious ? +5 yuan pearls are quite a lot?

Forget about the taste (because it is not the tea I want to drink). I think this white alley's staff SOPs for the clerk taking orders and delivery needs to be revised. Basically, it is called delivery because it is convenient or unable to leave the workplace. I am the latter. I called to order a drink, and it took more than an hour to get the delivery. The delivery location was 5 or 6 minutes' walk from the store. About 25 minutes after I placed the order, I called the first call. The clerk told them that there was an order that had to be delivered within a limited time, so they had to deliver that order first. It does not affect the ice level, so I have to wait until I do it. After another 15 minutes or so, I made a second call and asked them to do it as soon as possible. They said they were doing it (doing it? I looked at the clock). I can understand the lack of staff The delivery of the car is not enough. What I cannot understand is that if the order is earlier than my order, it may delay my delivery time for a long, long, long, long time, then the clerk should inform in advance that it may be very late, or call me first , I can understand if my order is earlier than that, but the store just wants to send the big order first, because this is indeed a small order, but I should also call to inform me, at least I can cancel the order and book another room instead of I said yes as soon as possible, but it actually took another 30 minutes (the result was more than 1 hour) before it was delivered. The third call was made when another 20 minutes passed. Since the break time (in the workplace) has come, the person who needs to replenish the energy of the collaborator has already given up. Please cancel it if there is no drink for another 5 minutes, please I went straight out to buy tea from the supermarket opposite, so I called again to confirm. The clerk said that the delivery staff had been out for a while, maybe because the surrounding area was a bit noisy, so he asked me where (at the gate), she told me the delivery staff said that it would be delivered directly to my unit and floor? ? ? ? But the place I made an appointment was at the gate. The clerk asked me about the unit and floor when I ordered, and I also informed, but the place I agreed to take the order with the store was at the entrance of the building. Its reason is to inform the unit and the floor in advance what is happening. When the mobile phone is not connected, you can contact the unit directly through the counter, and hope that the delivery staff will not change the order location without authorization. After I asked the clerk to contact the delivery staff, I waited for a drink at the order place. About 5 minutes later, the delivery staff arrived and finally got the drink. Since the delivery staff are indeed running around non-stop, it can be seen that he has to run to other floors besides me this time, and there may be other locations. The staff in the store is probably constantly taking orders and making drinks in such a hot weather. I know they are also very hard. But I still hope that I can sort out the process and design a mechanism to contact customers in advance when there are special circumstances, so that there will be no more 800-word complaints like me in the future.

Kind service attitude The drink is delicious The car can be parked in the opposite parking lot