7-ELEVEN 新東立門市

Gold medal 18 sky bottle is not accepted? Waste to laugh

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The service staff could not tell me how to solve the problem

I bought ice cream last night and took it apart for eating (in just five minutes from buying to sitting down to enjoy it). The inside had already melted into water and it was pretty dumbfounded.

They are all good, but the drinks in the glass-door refrigerator are not cold or even feel at room temperature. Can the refrigerator be opened to cooler?

On February 17th, I went to the store to handle the returned parcels and asked the middle-shift female clerk if they had the largest bag, but he had a bad attitude and directly told me no, and then I asked to look at the size of the bag. , But he was unwilling to take it out, and his attitude was poor. He told me that even if I took it out, your things would not fit in. The whole mood was very bad. Fortunately, I have a bag myself... and I posted it directly! Are these employees not educated? The quality is too bad!

This shop is very grateful for dishonesty and cheating customers! The person in charge uses deception to deal with their own mistakes. Yesterday I used Foodpanda to order 7 items from this convenience store, but the delivery staff sent only 6 items, so we went to this store and the service staff asked our customers "what should I do?" Afterwards, I contacted the customer service by email, and the customer service replied that they would handle the problem properly. The next day, the person in charge said that yesterday was because the product we selected was out of stock. But you all received it before, but did not refund us the fee, and did not even inform. It was not until we responded that it was out of stock, but the night shift staff told us that they could come and go for the product by themselves, which does not mean that the product is fundamental. There is no out of stock. In the morning, we personally checked whether the product was out of stock. The result was that there was a product on the price, and even compared to the store’s purchase order, this product was not in stock! Then why tell us that the product is out of stock? Finally, we said that our customers are aggressive. Do you have to pay for your negligence and the consumers? This is a kind of deceit, but you are a chain enterprise. The way of doing this is really incredible! Just a bottle of 29 yuan of mineral water, you can also cheat so much!

There is no sense of design in the decoration, the seats in the store are acceptable, the locomotives are easy to park, the parking spaces are hard to find, and the others are ok.