7-Eleven

Go to our shop at noon Girl with glasses Poor service attitude When buying oden, there is no sweet chili sauce. Ask the staff to make up the sweet chili sauce, and use the lost... In the service industry, it shouldn’t be this kind of attitude From now on, I do not recommend this store, and I would never want to go to this store again!

The chubby female clerk who wears glasses and senior staff has poor service attitude; even if you ask to pick up the goods by yourself! The speech attitude is very bad! It seems to owe it money!

Super bad pickup process! A year ago, I suddenly asked the customer to go to the cabinet to pick up the goods by himself. I also taught me how to pick up the goods by myself. No problem ??! Then, until two weeks ago, a fat woman wearing glasses saw me picking up the goods, and said with a disdainful expression, "Little sister, you have to call the phone first to pick up the goods." I told him, "You used to say you take them. That's fine~" She replied to the "prescribed by the store manager" OK! To understanding Then I will go to pick up the goods today, the line is long, finally it's my turn, and I called! The clerk said "in the first cabinet" and I asked "So do I have to wait in line again after I get it?" I just waited for a long time, and there were too many people behind! The clerk replied "Yes" and re-queued after taking the goods. It was my turn to ask the clerk, "You ask the customers to pick up the goods by yourself, and then we understand you to pick up the goods by yourself, but do you think it makes sense for me to queue up again? The clerk said, "Because they have a large volume of shipments..." and so on~ It's the official statement anyway, but I didn't answer my question at all! I can understand the matter of taking the goods by myself, but I can't understand the matter of queuing twice! Super bad pickup process! It sucks. The employee asks the customer to cooperate in order to save the time of looking for the goods, but the customer's time can be wasted regardless of his death. The service provided by 7-11 is basically paid for, and not sent for free~ This kind of bad process and unreasonable requirements are really black question marks ❓ He called the store manager, Kesu, and he also used a humorous metaphor to gag my mouth?️ The shop manager "just like a photocopying guest, after we help them to make a photocopy, he still has to line up again to checkout!" Hello~ the photocopying guest asks you to make a photocopy. The "you" person left the counter and went to the photocopier to help with the photocopy. , And then walked back to the cash register, but you did not leave the cashier area from the beginning to the end of the pick-up process you requested, and the pick-up did not bother you at all. Can you use the same incident as a metaphor? Extremely ridiculous I can't convince myself where it is reasonable, but I am embarrassed to run the process like this, it's really a lot ?️?️?️?️

When picking up the goods, the customer does not know the pick-up process, just inform the customer directly. Why do you have to say in front of the guests that you should be your own home? The door is broken and you have to pay for the guests, etc....Then all the "morning shift" employees are echoing this service attitude is really bad, and the customer feels very poor. Feng Yi The store has been in business for a long time. If the quality of the staff is still such that the customer source will decrease, please make corrections. Thank you. I just don’t know if anyone is actually watching this guest complaint?

The service is good and the products are diverse, but the attitude of the clerk is very different. The clerk at noon today was impatient to answer the customer’s questions, but happily chatted with other clerks ～Compared with the kind and enthusiastic clerk at the checkout last time. The chubby female clerk mentioned in most of the bad reviews, don’t doubt it’s you...

The clerk is always very polite. When I hear other customers' questions, I always answer the questions with great care, and I am very patient to make me drink afternoon tea here.

Ask the clerk to add sugar to coffee I can add ice before adding it. Why do you have to wait until the ice cubes are added to tell me no way

Shopping for daily necessities, parking, mailing, mail collection, and other recent registrations or arranging vaccines and three times and five times the volume of related locks, the service is cordial and really convenient. Due to the epidemic policy, there is still a joint system of restrictions on people wearing masks.