7-Eleven

8/27 (Friday) at around 2 pm, I went to pick up the package. A young female clerk with short hair helped me pick it up and called me to confirm my name. Because my eyes were relatively bad, I took the package to check my name, this one The female clerk with short hair actually said to me in a very impatient and bad tone, "What are you in a hurry?!" At the moment, besides anger, I also felt very astonished, because I have never met a clerk with such a bad attitude, although at the moment There may be more customers (but not many), but the attitude of this clerk still opened my eyes and let me understand the consequences of improper training of employees. I have also seen repeated comments about the attitude of this clerk in the comments of other people. In the past (2019) of this 7-11 shopping, I have often suffered from this female clerk's harsh and impatient treatment. In this regard, I sincerely recommend this 7-11 to dismiss this kind of staff who has been taught repeatedly, so as not to damage the reputation of this 7-11 again and again, and so as to prevent future customers from getting this very bad shopping experience again. . And in my opinion, this female clerk is very unsuitable to stay in the service industry.

Dear customers, please pay attention!! October 29, 2021, this 711 big night shift is tall and thin, about a middle-aged male clerk. He doesn’t know how to serve customers. Please kindly remind him: When customers buy goods + bags , Doesn’t mean throwing the bag on the table, letting the guest install it by himself, and then ran to chat, ask him to help install it, but still froze for a few seconds + unwilling look ^^ I was unwilling to help install it, huh, I don’t know How many customers have you "served a service" like this? Haven't kicked the iron plate? Look at the customers and bully? But it's a risk that you are still willing to help the customers bag the goods^^ If you say No... I'll do it Let me see if you are more choking or I am more choking^^? Big tail? Lazy like this? The service of this shop is really very good! I used to be a 711 clerk if the SOP had been complained by customers. , Is this owner in charge^^? Do you need to report to the 711 head office?

Recently, the new big night brother has very good service, and he is very patient to answer my questions even if he does not send mail. It is really great to have a tall and handsome brother to help! Five stars for you with such a good service attitude ?

1/1 21:30 Waiter surnamed Jiang, what kind of rubbish attitude? The customer's goods are lost, and they push my goods after the checkout, and do you do this for the fragile goods inside? What kind of staff training will have such a waiter, it's rotten to death

Once I bought something wrong, I went back the next day and asked the female clerk if I could change it. The female clerk immediately changed her face and scolded her to death in a low voice, as if she had a deep hatred for me. Can't you talk properly without changing it? Who hurt you so badly in the past and made you so world-weary. After that, I didn't step into that 7 step, and went to the nearby Family Family instead (the service was great).