7-Eleven Muxin

The family sent the goods, notified the pickup, and was informed when they arrived at the store that the packaging was damaged and could not be picked up. After complaining to the customer service, the customer service intermediary coordination was useless, saying that we are not a first-time offender and treat the customer as a prisoner. According to `` 7-ELEVEN "Unified Superstore Retail Delivery (C2C) Shipping Rules", it is not enough to ask for the status of the goods. The service attitude of the staff and the store manager is very poor.

The service attitude has been bad enough for so many years! Why? Because the attitude from the store manager is bad!

The store is small, but there are two tables and chairs for rest and dining, and the light is good

I suggest you not to go, the service attitude is very poor, Checkout speed is super slow..... Buy three breads at a time to separate the invoices. Say no, I want to line up, Turning around and looking at the counter, I am alone at the checkout. Ask me who to line up..... Another time to change points, There is only one clerk at the counter who queues for four or five people. After a long time, another talent slowly came out. I went up to tell my needs, The clerk glanced at me. Say that I have to wait five minutes, Said to be ordering goods, I can't help me immediately. I am dumbfounded, continue to wait, After I came out, I told me that the points were not attached to the paper and could not be changed. To paste it, I have no such rule on the set card. So the clerk said that he would call to ask the supervisor. First and ten minutes passed, Later, I told my company that If you don’t stick the sticker, you can’t change it. If you have any questions, you can complain. The first time I encountered ten to fifteen minutes to solve the problem A clerk who does not help me but asks me to complain, Saying that at the time I am waiting for the inquiry If the clerk is willing to take the time to help deal with the early change, Ok, don't help, even if you change it, I also sent my finished stickers to the mess, and I still have the stickers on the counter. Isn't this too exaggerated? I still asked me where the sticker came from, I changed gifts in the last week, Is it necessary to tell the clerk where the sticker comes from? The customer complained that the company did not handle it several times. Only one official mailbox message is sent to the process, Then go to your store to spend, The same clerk, Service attitude is just as bad, Every time I go to checkout, I wait a long time. Did not say hello, The clerk has been wearing a mask. I often can’t hear what I say when I talk. I bought a drink before I left. The clerk did not ask the members and did not help me collect points. The company is not asking us to run a membership. If you don’t help, what do you want members to do? It’s really because I’m thinking about giving opportunities when I’m at home. Going to buy a drink, I heard the clerk chatting with each other, The guests here are very fond of complaints. If you don’t move, you will complain. Your company is not reviewing your own problems. Instead, blame the guests for complaining? Is this the attitude of the employees educated by your company? I began to doubt the quality of the 711 service. It’s really exaggerated.... Is this really a service quality guarantee for 711?

At 7:2X this morning, the real-name list at the consumption gate seems to be displayed. The customer does not pay attention to whether the customer has logged in or not. I saw with my own eyes the two female shop assistants who came into the store to buy cigarettes and did not have the real-name counter at all. At the time of checkout, the attitude of the female clerk at the counter to the customer’s checkout is too bad, and it feels quite bad

The first time I met a clerk who bought the stew and did not unpack the microwave, so the rice was deformed.

The clerk and the manager have worked hard. After all, the customer group here is relatively old, and some customers who are dying of their brains are prone to appear. I saw an aunt who asked for the package but it was not the person. I used the ID card of the daughter to say that I was the person and I laughed to death. Hahahaha, the store manager said that it is not allowed according to the regulations, the aunt is still arguing over there, it is really ruining the three views, ah, my experience in buying things in this 7-11 is very good, and very efficient, and the clerk is also very good. Kindly, thank you for your seriousness for making me happy even after spending 10 years in this store.