7-Eleven

We all know that the service staff are very hard and they are really busy. We can all be considerate, but I can only give one star. The reason is that when the guests arrive, you, the clerk, must be in one place. , And then when the customers go to pick up the goods, you are busy, we can wait, and it’s okay to help you find them after you’re done, but I really hope that we don’t ask us to find them ourselves 1. You know the location of the package best, and it doesn't take so long to find it. If you ask the customer to find it on their own, what if the result is wrong? Do you want to take another trip? 2. If you really have to let the guests find it by themselves, should you tell me how to find it? It’s not like “find it yourself” and you’ll be fine. Then when you see the customer looking for too long, you will say: Did you find it? We are not your employees, how fast do we want to find? 3. Do the current convenience supermarkets really require our customers to find packages by themselves? Is this really convenient? It may be time-saving and convenient to find the package smoothly and take it away at the checkout. What if it just happens to be bad or even the package area is messy? Should the clerk take the initiative to help?

10/25 around 10:18 in the evening The female clerk told my boyfriend that the next time I pick up the package, I will take it by myself. The reason is because there are too many packages. What is the reason? Is the quality of 7-11 employees so bad now? Isn't it about serving customers? How did it become like this? !

The store is very big and good parking, not many people, don't have to wait too long

You are busy on inventory day, but the service attitude is too bad

Today’s mother at 16:15: Go to the Premium Travel Card. The young sister’s clerk has a very poor tone and poor service attitude. She also blames the customer for failing to say clearly. Is it your job to choke guests?) Your bad mood is your business, I question your service attitude.

Close to home, good parking at the door, frequent visits to the clerk will help you to see if there are any discounts on the things you often buy, sometimes you have not received the package newsletter, and the clerk has noticed that you don’t have to go there again? Although recently changed to pick up the package by myself, I think this is better. I stand at the counter and wait for the clerk to find a lot of people at the back of the checkout. After the checkout, I have to take the package, buy things and find the change. Embarrassment

11. The attitude of the service is poor enough. The door of the microwave oven is slammed, the tone of speech is sloppy, and the action is very slow. Who is the guest? I feel that I am serving him.

Are 7-11 shopping bags self-packing? The night shift staff didn't tell me about the checkout, now I have to pack the bag myself, just put the bag on the shopping basket without saying anything, and the checkout is done like this Is it difficult to tell? Still stupid waiting there