7-Eleven Tianwen
3.8/5
★
基於 8 評論
Contact 7-Eleven Tianwen
地址 : | No. 176號, Tianwen Rd, Zhunan Township, Miaoli County, Taiwan 350 |
電話 : | 📞 +8879 |
分類: |
便利店
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城市 : | Miaoli County |
Description : | Convenience chain offering grab-&-go bites & beverages, plus assorted newsstand items. |
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Louis Ye on Google
★ ★ ★ ★ ★ 店員在廁所裡面抽煙 接在後面進去 快被燻死 煙蒂還丟馬桶 出來後整身都是煙味 感覺很差
The clerk smoked in the toilet and went in behind. He was almost killed. The cigarette butt was thrown out of the toilet. The whole body smelled of smoke after coming out.
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N
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Natashia Tseng on Google
★ ★ ★ ★ ★ 竹南火車站出口處對面,店面寬敞舒適那用座位也不算少,很適合候車或是剛出車站時補給、ATM取款,搭車時習慣帶杯咖啡與輕食上車,相當方便
Opposite the exit of Zhunan Railway Station, the store is spacious and comfortable. There are not few seats. It is very suitable for waiting for the train or when you just leave the station. It is very convenient to bring a cup of coffee and light meals on the train.
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鄭
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鄭Kk on Google
★ ★ ★ ★ ★ 換贈品刷半天跟我說電腦無法連線,去別家分店就好了
Change the gift for a long time and tell me that the computer can’t connect, just go to another branch
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yili wan on Google
★ ★ ★ ★ ★ 看到施工時,有嚇一跳。?期待裝修後全新的面貌,我喜歡這個地點有便利店,一切都相當方便?
When I saw the construction, I was taken aback. ?I look forward to a brand new look after the renovation. I like the convenience store in this location, everything is quite convenient ?
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蔡
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蔡大緯 on Google
★ ★ ★ ★ ★ 一大早要搭車出門,這裡是一個方便買早餐的地方。
Going for a ride early in the morning, this is a convenient place to buy breakfast.
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Y
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YU CHEN on Google
★ ★ ★ ★ ★ 有的店員人很好,有的店員對話起來讓人很不舒服,去了遇到誰,就碰碰運氣。
Some shop assistants are very nice, and some shop assistants are very uncomfortable to talk to. When you meet someone, you will try your luck.
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紹
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紹敏金 on Google
★ ★ ★ ★ ★ 晚上6:40
戴眼鏡的男店員很細心的幫我微波牛奶
還主動詢問是不是夠熱
服務很用心 :)
6:40pm
The male clerk in glasses is very attentive to help me microwave the milk
He also asked if it was hot enough
Great service :)
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N Root on Google
★ ★ ★ ★ ★ 更新:聯絡7-11客服後轉區顧問,區顧問回了一封客服範例信,並說明看了監視器後的確如訴,但再回信詢問後續,就完全沒下文,不知是直營店還是加盟店,直接吃案。
4/17上午8:00多使用商品卡消費,先是飯糰刷錯,再來購物袋沒刷,給女店員沒效率地刷了兩次商品卡,報會員電話正常音量唸了三次她才輸入完成,因爲沒有發票需要用明細來確認商品卡尚餘金額,也不主動提供明細,最後還提供錯誤的明細。導致離開後又再度回店索取。強烈建議貴公司在店員安排注重效率,不要在正常流程上因爲她的隨便又僥倖浪費客人的時間。另一位男店員有禮貌做事也快速,最後收據的部分也是由他幫忙找到。建議不要因爲地點好就用這種服務素質對消費者,火車站內也是其它便利商店可消費。
Update: After contacting the customer service of 7-11, I transferred to the district consultant. The district consultant replied with a sample customer service letter, and explained that it was true after seeing the monitor, but after replying to the letter to inquire about the follow-up, there was no text at all. I don’t know if it was a direct-sale store or Join the store, eat the case directly.
At 8:00 am on 4/17, I used the product card to make purchases. First I swiped the wrong rice ball, and then the shopping bag was not swiped. I swiped the product card twice inefficiently for the female clerk, and reported the member’s phone number. , because there is no invoice, you need to use the details to confirm the remaining amount of the commodity card, and do not actively provide the details, and finally provide the wrong details. As a result, after leaving, I went back to the store to ask for it again. It is strongly recommended that your company pay attention to efficiency in the arrangement of clerks, and do not waste the time of customers because of her randomness and luck in the normal process. Another male clerk was polite and quick, and he helped find the last part of the receipt. It is recommended not to use this quality of service to consumers just because the location is good. There are other convenience stores in the train station that can be consumed.
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