7-Eleven舊舍門市

On the evening of 5/21 last Saturday, I went to this 7-11 (Jiushe store) to pick up the goods and exchange for extra large iced American coffee (bring your own coffee cup). According to the regulations of 7-11, you should take the initiative to refund 3 yuan to bring your own green cup. Customer, the clerk didn't take the initiative to refund me 3 yuan, and I didn't notice the 3 yuan. After I got home and was mentioned by my family, I realized that the clerk of the self-made reusable cup didn't take the initiative to refund me. I wanted to say that the clerk was so busy that he forgot to refund the money, and then I went to search for the phone number of the house (Ji She Store). As a result, I misread the name of the store and called (member store). After receiving the call, the clerk in the employee store immediately said that the clerk might have forgotten, and was willing to refund and buy me a cup of coffee, and asked me to leave my name and mobile number. About 10 minutes later, I received a call from a member's store, asking me if I had dialed the wrong store's number. On the phone, they told them it was a member's store, and I found out that I really called the wrong store. The next step is to confirm the phone number of 7-11 Jiushe store and make a call to Jiushe store. After the clerk answered the phone, I told me to exchange coffee at that time and bring my own green cup. The clerk did not take the initiative to refund 3 yuan to me. The clerk replied to me: You want a refund! I was really angry at the moment and said: You want to take the initiative to refund me, why do you want me to refund! Clerk: Come here now, I'll refund 3 yuan to you. Me: I won't go out again today. Clerk: Then when are you coming? Me: Maybe tomorrow, the day after tomorrow or 3 days to go to your store. Is your store manager here? Clerk: no Me: Then please report this question to your store manager Clerk: Our store manager has been busy recently. 2 stores are very busy. Me: Then please call the store manager when you have time. This Wednesday, I went to Jiushe store to exchange coffee (bring my own green cup), and the clerk went to use the coffee after swiping the redemption barcode, and did not take the initiative to refund me. After I reminded me, I reluctantly refunded 3 yuan to I did give a receipt for the discount. Then I told you that you also forgot to refund 3 yuan to me 3 days ago, and then refunded 3 yuan to me. Can one negligence be said to be forgotten, and the second one be said to be forgotten? I am actually very reluctant to guess. It is their consistent practice to not take the initiative to refund 3 yuan. It's been a week today, and I still haven't received a call from the store manager of 7-11 Jiu She, alas! ~ Very disappointed! ~It is also because of this that I decided to come up to give a very bad review. To be honest, I didn't care about the 3 yuan, it was more than 3 yuan after a phone call, I just kindly reminded the clerk that the refund was forgotten. As a result, the handling methods of the two 7-11 stores are vastly different. 7-11 member store, like ???, cheer for you!