7-Eleven漢陽門市
3.9/5
★
基於 8 評論
Contact 7-Eleven漢陽門市
地址 : | No. 197號, Kunming St, Wanhua District, Taipei City, Taiwan 108 |
電話 : | 📞 +887 |
網站 : | https://www.7-59.com.tw/ |
分類: |
便利店
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城市 : | Taipei City |
Description : | Convenience chain offering grab-&-go bites & beverages, plus assorted newsstand items. |
宇
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宇某人 on Google
★ ★ ★ ★ ★ 補習班下課和同學在店裡用餐,店長很貼心問我和同學要不要喝茶,暖男一枚?
After the cram school, I ate with my classmates in the store. The store manager kindly asked me and my classmates if we wanted tea. A warm man?
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Y
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Yang Hon on Google
★ ★ ★ ★ ★ 長輩不太會影印的問題,店長非常貼心且耐心幫忙協助,真的非常感謝,環境也乾淨整潔明亮!
The elders are not very good at photocopying. The store manager is very considerate and patient to help and assist. Thank you very much. The environment is clean, tidy and bright!
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徐
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徐家彬 on Google
★ ★ ★ ★ ★ 爛死了,明明就換我,結果被插隊,店員也不說話,另一個店員只顧做自己的事,跟她說還不理,有夠爛,連一顆星都不想給
I was rotten to death, so I obviously replaced me, but I was cut in line and the clerk didn't speak. The other clerk just did his own thing and told her that he didn't care. It was bad enough that he didn't even want to give a star.
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K
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Kenji lu on Google
★ ★ ★ ★ ★ 2022/3/12凌晨12點左右因遊戲機台活動,於出門前先致電確認是否有活動卡和有客人排嗎,店員告知店長不在要兩、三點左右回來設定機台來開啟活動,現在也無客人遊玩
1點時再致電確認狀況店員說一樣,所以出門抵達店面,約莫一點半左右到店看到機台有人遊玩而且霸台還說有先跟店長講好要包,
請店員致電店長,結果店長趕來說說十一點多奧客就來要包台,12點就已經設定好,店員資訊不對等誤導客人,沒擔當的店長還默許客人霸台無視排隊的人的權益 ,一直說沒法處理將責任推給活動廠商無遊玩時間限制規定,但活動商也明文店家可自主決定,百貨商場公平原則都會限定遊玩時間人數,以防惡意霸台,演唱會購票系統也會限定一人購票張數達公平原則
給錯資訊還推卸責任包庇奧客縱容惡行,爛店沒擔當廢店長,給你一顆星都多餘
告誡其他客人別來消費受氣,若有糾紛店家必定推卸責任當縮頭烏龜,難怪評價那麼差
2022/3/12 At around 12:00 a.m. due to the game machine activity, please call before going out to confirm whether there is an activity card and whether there are guests in the line. no guests
Call again at 1 o'clock to confirm the situation. The clerk said the same, so I went out and arrived at the store. I arrived at the store at about 1:30 and saw that the machine was played and Batai said that I had told the store manager to pack it first.
I asked the clerk to call the store manager, but the store manager came to say that after 11 o'clock, the Aoke would come to reserve a table, and it had been set at 12 o'clock. The clerk's information was not equal to mislead the customer. It has always been said that there is no way to pass the responsibility to the event manufacturer. There is no limit on play time, but the event company also clearly states that the store can make its own decision. The fair principle of department stores will limit the number of people who play during the time to prevent malicious domination of Taiwan and concert tickets. The system will also limit the number of tickets purchased by one person to meet the principle of fairness
Giving the wrong information also shirks the responsibility to cover up the Aoke and condone evil deeds. The bad store does not act as the manager of the waste store. It is unnecessary to give you one star.
Warn other customers not to come to consume and get angry. If there is a dispute, the store will shirk its responsibility and be a tortoise. No wonder the evaluation is so bad
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歐
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歐陽一帆 on Google
★ ★ ★ ★ ★ 上次買咖啡忘了帶錢,店長為人非常Nice!直接說沒關係下次再給就好,晚了幾天才還咖啡錢?必需給店長大大個讚?
I forgot to bring money to buy coffee last time, the manager is very nice! Just say it's okay to give it next time, it's a few days late to pay for the coffee?I have to give the manager a big compliment?
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c
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crazypick J on Google
★ ★ ★ ★ ★ 發生維護奧客事件,平時沒太多評價反而突然多出一堆“樁腳”來洗好評?
可見此店家背地耍手段不老實,爛店又無誠信無法負責,奉勸大家別來光顧,否則發生問題時絕對推卸責任?
When the maintenance Aoke incident occurred, there were not many reviews at ordinary times, but suddenly there were a lot of "pillars" to wash the praise?
It can be seen that this store is playing tricks behind the scenes and is not honest, and the bad store has no integrity and cannot be responsible. I advise everyone not to visit, otherwise, you will definitely shirk your responsibility when something goes wrong ?
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R
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Ru on Google
★ ★ ★ ★ ★ 年輕男性店長服務很優良,但半夜遇到的男店員臉有夠臭,眉頭深鎖,問什麼都很無奈,真想問是吵到你睡覺了嗎?希望店長加強員工教育
The service of the young male store manager is very good, but the male store manager I met in the middle of the night had a stinky face, frowned deeply, and was helpless to ask anything. I really want to ask if the noise is making you sleepy. I hope the store manager will strengthen employee education.
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阿
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阿力克士 on Google
★ ★ ★ ★ ★ 今天3/12店內遊戲機台有寶箱中獎活動,遊玩機台可隨機獲贈限量活動卡-一家店至多僅有三張。
在凌晨12點半時致電第一通到店家,店員說目前活動未設定好,需待店長2點左右回來操作後,活動才開始,也和店員確認現場目前沒有客人排隊,也和店員確認客人到現場請店長調整模式為中獎模式即可遊玩抽獎。
後來大概1點準備出發前,再次致電和店員確認,店員一樣說店長還沒到,機台目前還未設定,表示可先到店裡等店長,店長回來設定完就可使用。
到達現場時差不多1點半,卻看到已有人在遊玩機台,且他非常無理的說要「包台」,三張限量卡他要全包,說已在11點時跟店長說要包,所以不讓人排隊。
“但請問不是說機台還沒設定好?不是說要等店長回來嗎?怎麼早就設定好還已有人要包台?”
店員無法處理,請店長到場告知狀況後,店長卻表示官方沒有明文規定不能包台,只要準備足夠的金錢,就可以一直玩下去,無視其他排隊客人。
但即使官方沒有規定,店家還是有權利決定店裡遊玩規則,該店店長卻因怕得罪那位「奧客」,而不敢拿出店長身分去維持公平,真的很過份,也有失店長身分。甚至後來反口說機台根本不是店長本人設定,而是店長的弟弟,然而自始至終,我們都沒有看過那位「弟弟」,電話中店長和店員也未曾提及此人以及由他負責調整機台模式這一職務,問及店長何時調整模式時店長才支吾其詞說是弟弟調整的,應該是12.多,具體時間他也不清楚,無法說明。
那請問我們因你們店員疏失,接收到店家錯誤資訊而特地大老遠趕來,店家不用負責嗎?我們的時間不是時間?早知道有奧客包台,你們電話裡早說啊,我們就不會還趕過來。店長知道狀況後卻也沒有任何要負責的意思,也不願幫我們用店長身分爭取,只會推給官方規則,不斷避開自己其實有權利要求客人不能包台的資格。
或許那位奧客跟店長您是認識吧?才會讓他3/11晚上11點時就讓他「預約」包台?明明活動是3/12才開始,卻可以事先預約包台,然後把其他千里迢迢跑來的客人當猴子耍,此店家的差別待遇真是領教了~
活動未開始就提前讓人「預約」包卡,會將該店家客訴給活動官方;
店家資訊告知不確實,店長包庇奧客,讓真的想體驗抽獎活動的客人白跑,還不願解決問題,會客訴給7-11。
Today, on 3/12, there is a treasure box prize event on the game machines in the store, and the game machines can be randomly given limited event cards - there are only three at most in one store.
At 12:30 in the morning, I called the first call to the store. The store clerk said that the current event has not been set up, and the event will not start until the store manager returns around 2 o'clock to operate. I also confirmed with the store clerk that there are no customers lining up at the scene, and also confirmed with the store clerk. Go to the scene and ask the store manager to adjust the mode to the winning mode to play the lottery.
Later, before leaving at about 1 o'clock, I called again to confirm with the clerk. The clerk said that the store manager had not arrived yet, and the machine had not yet been set up. He said that he could go to the store and wait for the store manager, and the store manager could use it after returning.
When he arrived at the scene at about 1:30, he saw that someone was already playing the machine, and he very unreasonably said that he wanted to "pack the station". , so don't let people line up.
"But it's not that the machine has not been set up yet? Isn't it that we have to wait for the store manager to come back? Why is it already set up and someone wants to book it?"
The clerk couldn't handle it. After asking the store manager to come to the scene to inform the situation, the store manager said that the official did not expressly stipulate that the table cannot be reserved. As long as you prepare enough money, you can continue to play and ignore other queuing customers.
But even if there is no official regulation, the store owner still has the right to decide the rules of play in the store, but the store manager did not dare to use his identity as the store manager to maintain fairness for fear of offending the "Oke". identity. Even later, he said that the machine was not set up by the store manager himself, but the store manager's younger brother. However, we have never seen that "brother" from beginning to end, and the store manager and clerk on the phone did not mention this person and he was responsible for adjusting the machine. Mode is the position. When asked when the store manager adjusted the mode, the store manager hesitantly said that it was adjusted by his younger brother. It should be more than 12. He did not know the specific time and could not explain.
So, may I ask us to come all the way because of the negligence of your clerk and receive the wrong information from the store, is the store not responsible? Our time is not time? If I had known that there was a reserved table for Austrian customers, you would have said it on the phone, and we would not have rushed over. After knowing the situation, the store manager did not have any intention of taking responsibility, and he was unwilling to help us win as a store manager. He would only push the official rules and keep avoiding the qualifications that he actually had the right to require customers not to book tables.
Maybe you know the Aoke and the store manager? Only let him "book" a table at 11:00 p.m. on March 11th, although the event will not start until March 12, but you can reserve a table in advance, and then play other guests who come from thousands of miles as monkeys. The differential treatment of the store is really a lesson~
If the event has not yet started, people will "reserve" the package card in advance, and the store customer will be reported to the event official;
The store information was not accurate. The store manager shielded Aoke and let the customers who really wanted to experience the lottery run in vain.
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