三星體驗館-台南南紡(中庭玻璃屋)

Bought a pair of headphones here Haven't tried all the features yet The staff asked me to sign the document confirming that the product was delivered ok When it is tested that the headset cannot switch to the next song Says I'm using YouTube music so I can't use this feature tell me to use another music streaming platform I also double-checked whether there are functional differences due to the different music platforms used and got a "yes" answer But I found that in fact, it can be set in Samsung's wearable device APP. The training has not been completed, you can ask other employees to help solve it But don't give customers a random excuse

3/3 bought a new phone, and found that the attached charging cable was broken when I got home. 3/4 took it back and replaced it. After testing, it was "confirmed" that the cable was broken, so I was asked to go to the 2nd floor to replace it with warranty. Man, waited for almost 30 minutes, and then tested it again when I was replaced, and again "confirmed" that the line was broken, and asked me to go back to the first floor. Are you kidding me? Then I explained a lot of things I already knew, saying that because I used the warranty replacement cable, the phone could not be replaced after 14 days if it broke, and I said I knew it! In the end, they told me to leave my phone to check for 2 hours! What is the disease? From the beginning to the end, the charging cable is broken, what do you do to check the phone? I asked if the mobile phone is broken and scratched after the inspection, if the data is lost, will it be replaced with a new one? It won't be there, how can it be so serious, just refuse to answer me directly, if you don't change it, just explain it directly, I wasted more than an hour for the line of several hundred yuan, and if I want to change the line, I have to keep my mobile phone for 2 hours. ? Really good service and deserves a star! ? PS. I really miss the Dongning store, it's so much better

The service staff explained in detail, earnestly and patiently, and there is no limit to the experience of the product, which is great

The friendly service staff has a very good attitude every time. The purchase process is very pleasant. If you have a partner who needs to buy a machine, you must come and have a look. Next time you want to buy a new opportunity, I will continue to look for you to trouble you~❤❤❤

Hello, the LCD screen inside the folding phone is damaged FOLD 2 S/N: R5CN903M3ZN MODEL: SM-F9160 I spent nearly 70,000 FOLD 2 today to judge with the naked eye Miserable... On 2020/09/27, there was a 2-year warranty extension plan, and Apple, who gave up, bought the Galaxy Fold 2. It didn't fall down for a while. The screen suddenly folded out of the line. There was a problem with the screen LCD, and I took it to Nanfang for repair on site. Station, first of all, I said that there is no warranty, and I also said that my shell is scratched. I will keep it in my pocket for a long time and it will inevitably be scratched for a long time, so this is considered artificial... I don't know that scratches can also be interpreted as artificial, Really, if you talk about it, you can only talk about it. . . . The point is not artificial scratches, scratches are no problem, it means that the scratches cause damage to the liquid crystal Circled in red to judge the words, damage the inner screen, ... I myself feel that a small scratch on the outer casing will cause damage to the inner screen and cause problems with the LCD screen.... Really speechless.....

The following are purely the feelings of my wife and I. Last Thursday, I went to the store to pick up the S22 Ultra purchased from the online store. As soon as I entered the door, the female clerk came up to ask what assistance I needed, and explained that after receiving the mobile phone ordered by the store, At the "door", I was asked to show the certificate, and then the clerk took the certificate to the back warehouse for verification, and then took out the carton. Please confirm it at the "door" and guide us to the table next to the counter at the back to verify whether the new machine is flawless. The whole process Everyone is standing... It may not take too long. After confirming that the new machine is correct, the clerk is ready to send the customer off. We indicated that we have checked the service of assisting data transfer online. The clerk said: Oh~ so we can't see it. By the way, the tone of the service is rather bland and unfamiliar; it seems that the attitude has changed slightly until I ask about the phone case... The questions I see are the following: 1. Although I rarely visit the mobile phone experience hall, Samsung's service has refreshed my three views. I remember that when I went to ○ Brain to pay for the mobile phone, the clerk directly asked me to sit down. 2. After the data transfer service is checked, how to provide the service under the situation that the on-site service personnel cannot see it, leave Samsung to worry! PS The original mobile phone case I just talked about (which cost NT$1,090) was found to be flawless on site inspection, but on Saturday (the 3rd day after purchase), it was found that there was a blister-like surface peeling on the back. (the junction between the back cover of the mobile phone and the soft frame & around the camera), so I set off for another trip on Sunday. The male clerk who served this time felt that it was normal and warm, although it was stated that after checking it before selling, there is no way to provide it. Replaced, but I still want to complain that the quality of the "this 1" original phone case I bought is really unsatisfactory. I bought the case king...

Samsung Experience Center-Tainan Nanfang My mobile phone S21 last month The microphone is broken due to personal reasons No one can hear you on the phone I asked other Samsung stores and said that I would send it back to the company for repair. It took about a week. I thought, it would be too long to avoid it~ I don’t have a spare machine~ I heard from a friend that there is a Samsung repair service in Nanfang I'm going to the scene immediately at noon today I told the waiter that my microphone was broken The service staff said that there are materials on site that can be replaced immediately But you have to queue because there are still items for maintenance ahead I said, it's okay, as long as it's okay that day So three hours after I left the store, I received a notification that my phone had been repaired. I arrived at the store at 5:00, and the phone was fine~???Happy The good thing that day is that it solved a big problem of mine, and it was sent to the company for repair and waterproof treatment for me, which is really amazing? #Just send it directly for maintenance #repair