中華電信 仁和服務中心 - East District
4/5
★
基於 8 評論
Contact 中華電信 仁和服務中心
| 地址 ： | 70158, Taiwan, Tainan City, East District, Renhe Rd, 76號中華電信 仁和服務中心 |
| 電話 ： | 📞 +8878 |
| 分類： |
電信服務提供商
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| 城市 ： | Renhe Rd |
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食
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食嗑美食養成記 on Google
★ ★ ★ ★ ★ 住東區都不知中華電信在仁和路設直營服務中心。上週接到詐騙電話，謹慎處理，特至直營服務中心詢問相關問題，承辦小姐非常親切，耐心查核，尊重客戶，讓人好放心。
 No one who lives in the Eastern District knows that Chunghwa Telecom has set up a direct service center on Renhe Road. I received a scam call last week and handled it cautiously. I went to the direct-sale service center to ask related questions. The undertaker was very kind, patiently checking, respecting customers, and reassuring.
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王
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王奕荃 on Google
★ ★ ★ ★ ★ 人員的專業度不夠 而且 會辦業務的工作人員只有一個 另外有兩三個都不知道在搞什麼的 根本沒有在辦任何業務只有收費打單 半個業務 都要等好久好久好久面短一點的都等不到
The professionalism of the staff is not enough and there is only one staff who can do business. There are two or three people who don’t know what they are doing. They are not doing any business at all. They only charge for orders. Half of the business has to wait for a long time, a long time, and the face is shorter. can not wait
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D
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Dosen Lin on Google
★ ★ ★ ★ ★ 來做續約順便換新機,服務人員很有耐心的解說各種方案讓我參考!!
在疫情那麼嚴重的時機之下真的辛苦各位了,謝謝!!
Come to do the contract renewal and change the new machine by the way, the service staff is very patient to explain the various plans for me to refer to!!
It's really hard work in such a severe time as the epidemic situation, everyone, thank you!!
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e
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eric chen on Google
★ ★ ★ ★ ★ 公司人力調配有問題，現場只有一位櫃台小姐辦理業務，而其臨場反應也欠佳，現場已累積3~4位等待繳費民眾，確絲毫沒有任何作為，只讓人枯等，重點是，這情況已經不是第一次遇到了
There was a problem with the company’s manpower deployment. There was only one lady at the counter to handle the business, and the response was not good. There were 3~4 people waiting to pay the bill. There was really nothing to do, just let people wait. The point is, this This is not the first time I have encountered the situation
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J
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JK H on Google
★ ★ ★ ★ ★ 下午過去，接待的服務人員似乎不太懂我想表達的（我的表達能力有問題吧～）
然後回答我的就是她看著資費方案畫面的內容，當然啦，以她的立場，當然是看著電腦畫面講內容就好，可是沒有顧慮到顧客的感覺，或是站在顧客的立場思考，也就是沒有讓顧客覺得真的有被服務到……
之前來沒有這種感覺，今天，滿滿的這種感覺……
After the afternoon passed, the reception staff did not seem to understand what I wanted to express (Is there a problem with my expressive ability~)
Then the answer to me was that she looked at the content of the tariff plan screen, of course, from her standpoint, of course it would be good to look at the computer screen to tell the content, but she did not worry about the customer’s feelings or thinking from the customer’s standpoint. That is, it does not make customers feel that they are really served...
I didn’t have this feeling before, but today, it’s full of this feeling...
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E
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Erica chu on Google
★ ★ ★ ★ ★ 打電話都很久才接，有時候甚至都沒接，不知道是人手不足還是怎樣
It takes a long time to answer the call, and sometimes I don't even answer it, I don't know if it's a lack of staff or something
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陳
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陳奕任 on Google
★ ★ ★ ★ ★ 態度親切，回映有條不紊，
能夠積極協助顧客解決問題，
很棒！
The attitude is kind, the reflection is methodical,
Able to actively assist customers to solve problems,
great!
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高
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高榆榛 on Google
★ ★ ★ ★ ★ 櫃檯服務人員只有1位，一等就半個小時以上，真爛門市
There is only one staff at the counter, and it takes more than half an hour to wait. It's a really bad store
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