志光出版社

20200401 Called the customer service today to report the problem of the book error. Mr. Zhu took it. The attitude was very bad. He was very strong and wanted to interrupt me. During the process, I told him that you are a customer service. Be calm and not so strong. If I want to calm down, I'm really dumb enough to interrupt my speech frequently. The fb message is to skip stitches all the time. This kind of customer service department who doesn't care about the readers should change the supervisor. The customer service staff who answered the phone at the beginning was cold. It ’s hard to imagine that the customer service department of a famous company is of such a level!

1. I have waited for half a month to order a book and it has not arrived yet. I called and asked before and didn't answer, and said I went online to fill in the online customer service. Are you kidding me? 2. The customer service attitude is very poor, it seems that it is none of his business, yes it is none of your business! 3. The online customer service didn't reply, it's the same garbage! 4.Line's answer is always the same, as follows Hello classmates, due to the large number of orders during the current special discount period, the processing days will be longer than usual.The shipment order of No. XX is expected to be shipped this week. The editor will ask the staff to assist in shipping as soon as possible. Please wait patiently. Sorry for the inconvenience! If in doubt. Please call customer service 06-2650818~Thank you 5. Then? There's no after that! To put it simply, it is an extremely irresponsible publishing house. It seems that more than half a month late is the problem of too many orders. If your orders are cleared day by day during your anniversary, what will happen? How long has your company been, do you know that there will be a lot of orders? 6. To put it bluntly, it is a negative response, garbage!

This is a warehouse, not a store... Yesterday at noon, I was riding a bike and met a female employee. Only after asking questions, I realized that this is not a store where I can’t buy books! ! If you need to buy a book, don't come over as stupid as I am... By the way, has the owner ever thought about marking it! ?

1. Didn't get the book for a week, and then said it will arrive within three days, Wei Zai 2. No reply to the message board at all 3. If you leave the phone, you will leave it for nothing, saying that you want to confirm the order. 4. The line is sure to add some people?? Haha So people have to urge you to start getting it? Your company's handling attitude is really bad, and 3-5 days becomes 13 days and almost two weeks is really rubbish. I will not buy books in this way in the future. This kind of annual order is not encountered once a year, and the company that has no crisis management at all has a very poor customer service attitude.

I do not appreciate the content of the initial exam book. The English part is resolved in 21 days (2020), edited by Yan Hong and Yan Guobing. There are many errors in the vocabulary part and the original meaning is much different. Next, Chen Xuan. Xinyi's Decoding Citizens 2021 (code CM02), Article 15 of the 2-107 referendum: The gender equality education in elementary and middle schools is clearly included in the law, and the law clearly stipulates to force elementary and middle schools to have gay education. The note is unnecessary and the note has a strong sense of hatred and criticism. This content makes me very uncomfortable and strongly recommends that you must lead by example, otherwise you will only become a third-rate teacher who is wrong. Please strengthen the supervision and urge the publisher to improve it or change it. editor

"Error: 2. Variability" at the bottom of page 9 of the Criminology Reader and an error at the beginning of page 10. The printing appeared "Wuhan Pneumonia". This printing part made me giggle! If you want to return the product, there are many key points in the picture behind it, and you do not consider returning the reading. Please pay attention to this.

1. The attitude of the customer service staff is poor enough, and the same is true of one’s own business. The speech did not hear clearly, please ask the customer service staff again, actually laughed out, what is the funny point? 2. The shipment speed is slow to burst. After the book has been booked for more than a month, it has not been delivered. When it was first sent, it was said that because the book was out of stock, 1/31 would be sent again, and the result was 2/13. Didn't receive it, and asked if the book was out of stock, then what does the 1/31 shipment mean? 3. If there is a problem with the book shipment, they will not be informed first, let the orderers wait, use the message to ask that each time there are more orders during the promotion period, and call the customer service to know that the book has not been shipped, because the goods Not enough, it takes 2 months to book a book to "possibly" get it. The first time I saw this efficiency. in conclusion: 1. I will open a blank check, but I can’t get the goods, I will only let the orderers wait. 2. If you have a problem, you won’t know it in advance. If you don’t ask, it’s not like me. 3. The attitude of the customer service staff needs to be greatly enhanced I will never book a book with Zhiguang Press again. Whether it is the attitude or efficiency of the company, it is very disappointing. I hope that it will be improved in the future, and no longer cause confusion for others.

Very bad experience, I don’t even want to give a star Ordered 2 books last Friday Called me on Tuesday afternoon and told me that the cover of a certain book was gone and I had to change it. I said yes, thank you for your notice. On Wednesday morning, I called again and said that the cover of another book was gone and I had to change it, so ok. It's been so many days and the order has not been processed and the books have not been sent out. Asking customers to remit money is very fast, and the processing is three days and three nights? I called on Wednesday afternoon and said that one of the books is out of stock and will be refurbished after it is discontinued. Excuse me? Can I finish it all at once? Caused me to waste time and money to call back to ask about the situation??? It's a foolish, inexplicable company It’s really a really bad experience. It’s really speechless to order 2 books and it’s very inefficient. The customer service will only say sorry. Can't solve the problem at all! Later decided to return all of them and asked for a refund I will never buy books through Zhiguang Internet Bookstore in the future It's really a very bad company!