台灣大哥大台南安和直營服務中心

The service is attentive and caring, and I feel good every time I come

First of all, I want to say that for the service staff in this store, I have a five-star, good and professional attitude, and I am very satisfied with the process of renewing the purchase of iPhone 13 pro max... But the one I want to keep is a big company like Taiwan’s Big Brother. One company makes so much money. During the National Day holiday, in order to save labor costs, only two service personnel are left? I just want to do a business that takes less than two minutes. I waited for an hour at the scene. The on-site service staff happened to handle the customers who bought the new mobile phone. For the service, I had to go through the whole process carefully... But there were six or seven people on the scene that day. Everyone can only wait at the scene, some people left without waiting... The condition of the service staff that day, I think it may be so busy that there is no time to go to the toilet for dinner... I hope the senior management of Taiwan Columbia University will pay attention to this issue... Again, the service staff in this store are great, but the manpower management of Taiwan Columbia University failed...

I clearly told you that the monthly rent will be reduced after the contract. You also said yes, yes, you can change it again As a result, now I’m telling me that when I signed it, I had to tie up for about 2 years and then shirk all kinds of responsibilities. I didn’t know the quality of Taiwan’s Big Brother’s direct-run stores was so poor. Oh, by the way, it’s your deputy store manager who is on the contract. I believe I’m not the first and will not be the last. Those who come to this store should remember to record the whole process to protect their rights.

It only takes 3 minutes to pay the fee and it takes only 3 minutes to draw a number plate and wait for an hour. It’s really exaggerated. I’ve never seen a number plate even to pay a fee. Zhonghua is not like this. Far from being far better than you guys

The processing is really slow and there is no place to do it. The store is so big that it invites two people? When the contract is reached, I really won't use Taiwan Big Brother again.

The service is super poor. After going in for a long time, the clerk never asks what I want to do. I only care about dealing with the guests at the table. I just have to pay the phone bill, and I have to wait until the person who handles the door number or buys the mobile phone. It's my turn. If they do it well in an hour, I won't have to wait until an hour later. Other operators will charge first before handling other business. minute? 5 minutes? 10 minutes? I'm very dissatisfied with the poor signal, and the store staff are all messing around again, and I won't do it again in the future.