台南桶裝水 華生桶裝水 華生水資源生技公司 - Rende District

PS. The driver called to explain, and he was also very sincere. I hope that I can make a clear call in the future. We know that the driver has worked hard, thank you!

The water delivery was too slow, I didn’t come for two weeks, and the customer service response was slow - Contact us at close to the end of the day in the afternoon. Thank you

I received a sincere apology from the staff and a small gift from the manager (although I haven’t received it yet), but I’ll change my review right away The main problem I encountered is 1. The customer service response is slow ~ the department is still different, the online order and the line order are separate 2. The water bottle was delivered without notice. The master left it outside the door without authorization. The receipt was lost in the mailbox, which caused me trouble getting in and out. 3. Euphemistically inform the trouble and will not apologize quickly for the poor public relations @@只说 will call the master again to inform. 4. The explanation is not clear (in fact, there is no service attitude and spirit) If you order a large amount of water at one time, it will not be delivered all at once. I will first ask how many buckets of water I need to deliver. But this piece did not elaborate on how to inform the personnel? Should I call myself or pass it to the customer service? Didn't talk about it~ There is also no record to look at, you can’t check how many cans you have ordered, and how many kicks are left, etc. The customer service staff must think I want to order water But the point is that I have already paid~~~~ I want to ask you to send it again~~~~~~~~ Anyway, I think this one can be a system or explanation Otherwise, both the staff and the guests will be bothered

In response to what you said, I have made an appointment with your company for Friday, but the driver of the plane called on Thursday the day before and told me to send it now because he might ask for leave tomorrow? ! I have already told the inconvenience on the phone several times before and after, and there were a lot of strange responses. I did not answer the phone and hung up the phone. I would like to ask if I sent it to the house without my consent. I am the orderer. But for your convenience, There is no place for temporary storage at home. The spare machine on the spot is only for the elders who don’t know the situation and can only place high chairs at will. Why do you want to make an appointment like this? If the online reply is not convincing, please don’t Saying things that are not facts online will only make people more uncomfortable..

The company sets the delivery time, but the driver often changes it. It was originally convenient, but later became casual. Even if the driver wants to ask for leave, he can also tell the customer: I may ask for leave tomorrow, can I deliver it today? It was not convenient for the guest to reply. The driver also said that my machine put you outside. I questioned whether it would be stolen outside. The driver smiled back: Our customers do the same. Is this answer reasonable? You set the delivery date yourself. At the beginning, if there is trouble, can you adjust it. It is said that it is a fixed and non-replaceable cycle. Later, you will adjust the delivery time for a series of adjustments. Even if the driver says that there is a shortage of people, then you will cooperate with you, and then it will become The private itinerary must cooperate with you, if you are not at home, you will be forced to send it! Whose problem is this, and the response from the customer service is also funny, I don't know? ! Are you working?

No show will be notified at the agreed time, and customers will be forced to cooperate with the company. The response message will take more than half a day or more than a day. If anyone wants to install the company, it is recommended to look at the other one-star comments. It will add a lot of uncertainty to the future! And the customer service can't help anything, the lost time guests can only get embarrassed, the driver forgot. For reference above.

The water drains ordered last week will be delivered at 1500 this Tuesday. When 1700 was not delivered, we didn't even receive the driver's call. We called at 1720 to say that our door was broken and we couldn't get in. What a joke, you guys The service is really eye-opening, the words from the customer service call are even more speechless, this is the second time the same thing has happened.