文華高級乾洗連鎖 漢神店 - Qianjin District

The boss will recognize people~

The store manager completely ignores and does not contact

The boss is very nice and the clothes are washed very cleanly. I live in Tainan, and I will be willing to make a special trip to serve the boss in the future????????????

Laundry was delivered on January 14th. The clerk said that there is a lot of laundry delivered every year. Wait, wait until last night, I called and asked the male clerk to answer the phone, saying that the New Year's Day was already well, and there was a text message. But I didn't get the text message! How about a phone call? The male clerk apologized. Just after I got my clothes back and put them back together, I found that the stitching on the two back pockets of my suit trousers was dismantled. The master who made the suit explained that it would look better if they were not opened. I just wanted to ask why the stitches were removed? No one answered the phone, only here to ask... Fortunately, the pockets of the blazer are in good condition.

1/3 was taken to Wenhua Hanshen store. Because it was the first time I came to your store to clean shoes, I asked the boss in advance before handing over the shoes. There were two pairs in total, but one pair was made of a special material (chamois). leather), it shouldn't be washed or there is any problem, right? The boss told me that it would not be washed bad, how could I wash it? I also deny that my pair is not a special material, just general sneakers. Now I just want to say that since the boss hangs up to ensure that the shoes will not be washed, then I respect the professional! During the delivery period, I still went to the store to ask about the progress. The other pair of canvas shoes was ready, and my pair of shoes made of special material (suede) was still being processed, so I brought back the good shoes first. Then he confirmed with the boss again, he still denied that the pair of shoes was not a special material, and hung it up again to assure that there would be no problem with the shoes After that, I waited for the shoes to be delivered to the store on 1/17 and notified me to pick them up. I checked the shoes after I got them that day. When I touched the exterior, I found that the suede on the outside of the shoes was hardened, and it looked like a fluffy ball… I took the shoes and asked the boss, I think they washed my shoes bad because the outer material was changed (it was not the case before the wash) The boss said that my pair of shoes were not made of special materials, and also said they were fake suede and imitation suede (but I bought my shoes from the Newbalance counter, how could they be imitations?) It has always been emphasized that you helped me clean up the coffee stains that I spilled at the beginning, and the color has not changed, but the outer layer of the material has been slightly washed off? ? Are all normal? I called the customer service staff of their head office on the evening of 1/17 of the same day to tell me about it. Their customer service staff told me to send the shoes back to them to check to see if there were any of the conditions I mentioned. He said that their staff were all professional. Yes, but would a professional not know the material of suede? On the official website, it is mentioned that they are dealing with suede shoes. But doesn't the store owner know that suede is a special material? You're still chained The attitude and handling of the follow-up boss made me uncomfortable I advise you to take pictures before washing anything! (I didn't know this would happen, so I didn't take pictures beforehand) Otherwise, like me, I can't find a second pair of identical shoes to confront the boss. So love shoes can only be absorbed by themselves ??