杏一醫療用品高雄民生店

Newly opened, good service

Good service~~~ Lin’s very nice?

The store is very small and the goods are very crowded, but the clerk service is very good.

Ordered and sent a box of milk on March 26, 109 (buy 4, get 1 = 5 boxes) At your company, after a consumer received a box on the 6.1 day and signed it next to him, the clerk used a different color pen to tamper with the number of milk cans. On July 15th, your company called me to send the rest of the milk ordered on March 26th to my home on the grounds of company inventory. During the phone call, I asked me how many boxes are left, and your company responded that there are 3 boxes left. I was busy with work, so I promised the store to bring it to my house first, so they sent 3 boxes to my house. I think it’s weird, but I didn’t argue and chose to trust the store. 1 box (the 6.1 box), there should be 4 boxes left, right, why only 3 boxes (!?)). (At that time, I did not see the delivery note, and it was impossible to verify how many boxes I had received and how many boxes were left.) My father himself drank slowly and was afraid that the date would expire and wasting food. After they delivered it, after communication and coordination on the same day, your company would ask the driver to take back the 3 boxes that the store brought to my house. Thank you very much for their great kindness and accommodation. . but..... When I went to your company on August 25th, I saw the shipping order and discovered that the original order had been tampered with (to solve my previous doubts). The clerk said that I had picked up 2 boxes before... 6.1 The box I picked up) (Mystery: the one that disappeared!?) I remained skeptical, I asked the clerk to check the computer to record when I picked up the 2 boxes, saying that there is no record, only this tampered list? (At the moment it was only me and the clerk, and then a customer came in. The clerk deliberately avoided me and dealt with other customers first, and put me aside and said to deal with it later, but the response to me was just that he wanted to ask the person who made the correction Who is it, please leave me first.) Later, after calling the customer service and the senior store manager came to understand, your company said that it was a mistake and the matter was resolved. If consumers didn’t question whether to check the delivery order or call the customer service, they would just have to do it like this. Although a box of goods is only more than 1,000 yuan, consumers have lost their trust in your company.

I went to buy formula milk for premature infants in the evening of October 3, and it happened to be sold out. The sales lady assisted in checking the inventory and business hours of the nearby stores. Later, I bought it in Shenggong Hospital. Thank you very much for your kind service!

The attitude of the clerk should be ignored. The exchange service provided by Xingyi is not very suitable for this store. Don't choose this store next time.