雙寶居家保健生活館 高雄中華店-病床電動床、輪椅、氧氣機、氣墊床、血壓計、血糖機、低週波電療器、醫療器材、長照補助辦理 - Lingya District

The two girls in the store have a very good service attitude, first-rate, patient and friendly

Fair price, friendly service, push Also very patient with children Take the initiative to greet and help find products, very recommended ❤️

The store staff are patient and professional. They can explain in detail the problems and subsidies for long-term photos. The prices are cheap and the gifts are also very practical, so you can buy them with confidence.

Originally, I was not very happy because of some small scratches on the machine But with the active help of the clerk, it was resolved smoothly and saved me a lot of trouble. Thank you.

4/9 added reply to the owner: Hello, thank you in advance for your willingness to understand the situation and reply in detail. This means that your company also attaches great importance to customer responses. I will give further explanations on the situation at the time for your company’s reply. I will not reply in the future: 1. (Miss A who is dining, see you are looking at the product, so let you take a look at it first, and then other colleagues on duty will help you...).........Response explanation ?At the moment, I [none] is looking at the product, Because it was Miss B who told Miss A what the product I wanted and where to put it, I thought that since Miss B can tell me the product and location immediately, she should have a certain degree of knowledge of the product, so I stand on a narrow product. On the other side of the aisle, I asked Miss B about goods. When I saw Miss A walking back to eat, I asked Miss B, "Ah, didn’t she want to bring me something?", and the things I wanted to see were waiting for her to get them. , What am I looking at? 2. (Our colleagues have briefly introduced the products to you and mentioned that one of them also has the part to measure the temperature of the object. Didn’t you also say that you want to measure the temperature of the water, our colleagues also told you that the object measurement is to touch the surface of the object , There is no way to put the water in the water to measure the water temperature)............Response explanation ?The correct statement should be: [Miss C did not briefly introduce the product, I read the instructions on the product box during the service process of Miss C], but At the beginning, when I was waiting for Miss A to bring me the goods, I consulted Miss B. Miss B is the only one who can explain the products to me professionally. It's a pity that she just went to serve the previous customers in a short time. [I saw an object model on the box ~ 100 degrees C], [I also asked Miss C: "Can you measure the water temperature?"], Miss C was stunned, and I explained it to her Look, I said, "It has an object pattern on the box that can measure 100 degrees. Is water okay? Can this end touch water? Will it not break?" Then Miss C looked at the box and pointed her finger The picture on the box (the picture of the product touching the baby bottle), with her 8-degree high voice, replied to me: "Water? Is water an object? Is water an object? You can see that the picture on it does not touch water. It is placed outside..." You said, how am I embarrassed to continue to say such a response? ! [Ms. C above, have you forgotten your initial response? You may not know that your involuntary high-octave reply will make the guest feel contemptuous, as if asking a stupid and idiotic question] (In addition, you asked our colleagues which one to buy. You like the A model, but think that the B model lid is easier to open. Our colleagues also teach you how to open the lid more easily, but you just can’t open it, so our colleagues follow You say which one you think is more convenient, you can buy that one. [You seem to have forgotten the above, so I said that our colleagues have not done anything and did not introduce you to it])…………Response explanation?[I don’t have it Forget], let me restore the current situation with you: because there is a product with a tight opening/closing lid, I can’t grasp the essentials at the beginning, and I am more worried that the product will be damaged if it is too rude. I have given it to Miss C many times, and she also I took over the on/off many times. After watching from the side, I repeated the operation by myself. When the operation was unsuccessful, I took the initiative to consult: "Is it necessary to press on both sides? Or go up?", Miss C is not very good at verbal teaching combined with gestures. Basically, she What you do is called "demonstration" at most, and what your company describes (our colleagues also teach you how to open the lid more easily), there is still some difference in the degree of so-called "teaching and smoothing". What exactly do you introduce for me? What I need to introduce is: These two products with extremely similar functions have the same price. In addition to the appearance and delivery of the outer bag, what are the differences? I couldn't choose the product because I looked at the description of the outer box, and Miss C did not introduce the product. I was dazzled, so I asked: If it were you, which one would you choose? Unexpectedly, Miss C laughed first, then raised her tone of voice again and returned to me: "You have touched these two by yourself. You need to use the things yourself. It depends on your own needs. You ask me. How would I know that it's not what I want to use..." After a bit of thought, I suddenly felt that if I should not touch your products, I shouldn't ask if I touched it! And the laugh at the beginning makes me feel very uncomfortable, can't you analyze the difference of products with me? I had to tell her that I like the appearance of model a, but it is not easy to switch, model b is not as good-looking as model a but is easier to operate, but I think in addition to the appearance and switch, as a professional salesperson, I should be able to provide me Let me compare other differences. According to my conscience, when I felt ridiculed and had to lower my head to continue researching the product by myself, Miss C said to me in a useful and gentle tone: "There are two kinds of products, and both are sold well. Which one do you think is more comfortable. , You can buy that one. What you want to use depends on your needs.” It's like a conversation in place, like "Kaohsiung wants to get rich, how can you get rich? Just to get rich!" "the meaning of. Because the two products are made according to the same needs, we have to seek differences from the same and choose the one that suits us, but where is the "difference"? I don't know, this is what I want to know. 3. (Part of the event..., but our colleagues have told you that there is a lottery event for invoices over 299 yuan. [This event indicates that you may have forgotten, so we said that our colleagues didn't say anything]... Response Explain ?Ms. B introduced the store to other guests. The explanation was a bit long (very serious). Because the target was not me, I naturally did not listen carefully, but when it was my turn, I had accumulated a lot of unpleasant feelings, so I added C Miss B did not spend as much time on the event as Miss B did to explain to me, so perhaps it is possible that the sentence "there is a lottery event for invoices over 299" was ignored by me. I really can't remember it anymore. If it's because of me My emotions have accumulated to the end, I just want to leave quickly, and I apologize for ignoring Miss C's words. ……………………………………………………………… Today 4/6 about 14:30 to your store to indicate the product you want to buy, a lady A who was dining came to the product I wanted and stopped for a while, then walked back empty-handed to continue the meal? Don’t you want to bring me the product? What's the matter? ? ? Another Miss B gave me the product, but before saying a few words she went to serve another group of customers who were already in the store earlier. So I changed to a third Miss C who was wearing glasses and a thin ponytail. This Miss C would only follow me to help collect the things I touched. I would not introduce them at all. I had to read the product box instructions myself. I have done my homework in advance, and I found that there is another manufacturer whose items are very similar in function and price. I can’t decide which one to choose at the moment. I asked Miss C for her opinion and said, "You have touched both of these. (I took out the product to see), things are what you want to use, it depends on your own needs...", I can’t remember every word exactly the same, but the tone and wording are probably like this, but the words are fine. Speak well? This kind of speech is really uncomfortable and contemptuous. I just can’t see the difference and I can’t decide, so I asked your professional opinions. Is it not your job to introduce products suitable for customers and help customers make difference comparisons? One of the scope? Is your job just to stand by your side and stare at them, collect products and check out? ? ? Speaking of checkout, Miss B is helping the guests to check out and will also inform about the activities that are currently being held in the store, but it is Miss C’s turn to help me check out besides helping me join the membership and give me warranty stickers (Miss B has already started Give it to me), she didn't say anything about the activity I overheard just now. Is this differential treatment? Or is it a matter of staff attitude? It is strongly recommended that your company place the mobile payment sensor in front of the checkout counter so that guests can sense it on their own. Your company puts it behind the counter. Although the salesperson turns around and uses it in front of consumers, I don’t like it when people touch it. My mobile phone, especially when I pay, must be moved away from my side to sense it. There is a sign in front of the checkout counter that says Google gives a five-star evaluation. According to the amount of the product purchased, it can be converted into 5 yuan or 10 yuan. I think this means that your company also attaches great importance to the evaluation here, but my first star is given to your company. Edit, I can give a timely response when I do my homework before buying the product, and help me understand the product and choose the product. The second star is given to the product itself.

Last week I went to your store to inquire about the subsidy related matters There is only one service staff in the store, and many groups of guests came at the same time However, the service staff explained the details in the busy record, and politely asked us to wait a moment. Another group of guests will come over to introduce the products to us as soon as they are busy, and they will also send my child sugar-free jelly. The child is very happy and the service is awesome The comment is 10 yuan off!

At first I saw the goods in Xiaopi, and then I learned that Kaohsiung has a store after the customer service explained, so that you can get the crutches for grandma to buy ?Whether it is Xiaopi or the store staff are very patient, superb and caring Store!

When visiting Kaohsiung Shuangbao Zhonghua Store for business related to purchasing wheelchairs, It was a Miss Xu who was in charge of contacting... The explanation is very clear! The special kind and professional service attitude makes our buyers feel at ease! Really a more beautiful professional! thank you! Recommended high-quality merchants & professional service personnel!