新世代精品商旅

The counter was great and the room was clean too. However, the sound insulation of the door needs to be strengthened. It is recommended to change the door directly. In the middle of the night, you will hear the noise outside.

The service staff is very kind and patient, the cleanliness of the room is acceptable, the softness of the double bed is moderate, and the shampoo and bath are used to collect herbs from the mountains. The location can also be about 15 minutes away from the light rail station. Satisfied

Check-in date2022.01.21-01.23 advantage 1. The sound insulation is pretty good, and you can hardly hear the sound from other rooms or corridors (But maybe it's a room type issue? I'm not sure) 2. The disposable items provided are very complete 3. The location is very convenient shortcoming 1. The socket is difficult to use 2. The refrigerator is not plugged into the wire, but the wire is not long enough to plug into the nearest socket 3. No wifi password provided in the room (at least I didn't see where it was written) 4. There is a kettle, but the paper cup is a very thin disposable paper cup (who do you want to burn to death?) I don't know how to judge 1. Originally, I booked a room without a window and a bathtub. When I arrived at the site, I said that it was a room with an upgrade. It has a window and the space is quite large, but the bathtub was upgraded and disappeared (?) 2. The hot water was not hot enough on the first day of the stay, but suddenly there was hot water on the second day But it was not told before check in that there was such a problem There will be opportunities to stay again, but according to the above experience will not be a priority choice

111/02/26 I was going to book a room in Kaohsiung, but I couldn’t find it. Fortunately, there is this room. The boss is eager to reserve the seat. , really Buddha! And it is a deluxe double room, which really feels very good! The bathroom is simple, but it's okay! The room is also decorated really well, the bed is also very soft, sleep well! ?

The location is very convenient and very close to the second. Although the sign outside the building is unremarkable, the interior of the room is very bright, comfortable and clean, and there are many toiletries on the table. The service staff is very kind, the price is close to the people, and the shower gel and shampoo used in the bathroom feel of good quality. It's a good place to have a good night's sleep after a long ride ❤️ Will definitely stay here again next time

Because the epidemic situation in Kaohsiung has become serious, and I missed the free cancellation time due to using booking to make a reservation, I quickly called to cancel the New Year's house. The service is very good, and I am willing to let us cancel it first. Kaohsiung will be fine in the future, I will definitely come to your house to spend more! Thank you for your convenience and service.

We stayed in a five-person room in area B, originally booked for 2 nights, but checked out after only 1 night due to air-conditioning dripping 1. Unknown black crumbs on the bed and pillows 2. The hair dryer is old and has poor contact The hair dryer in the room is the super old swimming pool red hair dryer, and it needs a Joe angle, otherwise the power will be cut off due to poor contact. 3. Dust accumulation in many places, ex kettles, windows, curtains... 4. There is a strange smell in the entire business hotel including the rooms, especially in the corridors 5. Air conditioner leaks At about 1.00 in the middle of the night, the air conditioner began to leak. The air conditioner was located directly above the edge of one of the beds, so the mattress and pillows were wet. After responding to the counter, the staff came to the room to repair it twice, and repeatedly assured that it would not be The water leaked again, but the water leakage situation still did not improve. After asking the counter staff, they said that there were vacancies that night, but they would not change rooms. The air conditioner was dripping water all night, the continuous dripping sound, dripping wet pillows, sheets and floor and service personnel went back and forth to repair, resulting in extremely poor sleep quality and accommodation experience throughout the night The next morning with the general manager? (The name of the line shows *Mr. Lin*) The call, I hope to get reasonable compensation for the air-conditioning leaking part Mr. Lin said that air-conditioning TVs and other equipment occasionally have unexplained failures, and the service staff have helped us to deal with them, so it is not the hotel's problem, but the equipment problem, so there is no willingness to compensate at the beginning of the communication. After we expressed our dissatisfaction, we proposed to refund a total of 300 yuan for the five-person room last night, but we were very dumbfounded by the compensation of only 300 yuan regarding the handling of your business travel and the attitude of Mr. Lin. After the follow-up back and forth quarrel, a consensus was reached, the business traveler should compensate 500 yuan, and Mr. Lin personally paid an additional 500 yuan, a total of 1,000 yuan, and the next day (not yet checked in), a full refund. Mr. Lin said that because he did not want to report it, he paid us an additional 500 yuan from his own pocket. During the call, Mr. Lin said many times that we targeted and attacked him, but we did not make any personal attacks. The air-conditioning dripping water seriously affected the discussion of the accommodation experience. I hope to get reasonable compensation, and why there are vacancies, but not in the moment There is a reasonable explanation for assisting with room changes. Mr. Lin's explanation for the vacant rooms but not allowing them to change rooms is that the hotel is often oversold, so it is necessary to reserve vacant rooms for emergencies, but it was past 1:30 in the morning. Suddenly found that it was oversold and someone wanted to move in. Mr. Lin then said that we need to consider the manpower and cost of your business travel. We temporarily change rooms, which will cause them to be too late to clean. However, business operating costs and benefits should be calculated and evaluated by themselves, rather than making consumers experience extremely poor and asking for understanding.