樂天水族館 - Lingya District

Come to buy aquatic plants, the aquatic plants are very beautiful, I like them

Ding's service is good. Answer your aquarium questions patiently. It will not recommend products randomly. Recommended

Very professional and kind, ask the boss about the products that are not on the shelf, and the boss will especially help to purchase!

The boss and staff are very polite There are always questions about the concept of breeding Aquarium landscaping is the boss's strength

The boss explained: It is very clear, and the precautions will also be explained. It is not a simple businessman. I hope that the gypsophila rabbit snail I ordered will be in stock as soon as possible!

1/24 I bought a 100 yuan bead scale at 5:00 p.m. and a total of 2 bead scales. When I bought it, I found that a bead scale was dead in the fish tank in the store. I asked the clerk and answered that because there was too much ammonia in the water, the fish only happened to grab the site. , causing a beadscale to be attacked to death. Since my younger brother is a novice, I asked the clerk if I bought 2 of them and went back, will there be any adverse effects? At the moment, the clerk answered no, and asked the clerk to help me choose 2. As a result, the 2 bead scales that I bought at 6:00 p.m. on 1/26 died suddenly for no reason, and the method of death was exactly the same as the one I saw in the aquarium. Immediately called the clerk to ask why, but the clerk replied that it was caused by the poor physique of that batch of fish. Here, my brother has 2 questions to ask: 1. Before buying it, the clerk said that the price of bead scales in the store is more expensive because they would go to the fish farm to choose it in person, so it makes sense that it is more expensive than other operators, but why did the sudden death incident happen immediately after buying it home? And also explained that it was because of the fish's physique. Isn't this statement contradictory? 2. Called the store to inform the clerk of the situation, and found that the clerk had a negative attitude in handling it. Of course, the younger brother did not discuss the matter of compensation in the follow-up, so he should spend money to buy a lesson. Considering the above two points, there are considerable flaws in the aquarium's business integrity and customer complaint handling. I hope that if any aquarists want to buy anything here in the future, they will think twice.