中國信託高美館分行

I came to the counter today and went to the wrong counter, because the door was closed and there was only one left waiting. The counter officer Cheng Shengwen said that it was okay, and I will help you here. I opened my mouth and said Cheng Shengwen kindly said that it seemed that I served you last time. The service staff dealt with it for a long time, and it turned out to be him. I am very grateful for such a good memory and kind service, and it is also worthy of encouragement. The beautiful female supervisor has a friendly and gentle attitude. I am very fortunate that these high-quality bank personnel are in the bank near my home.

I waited for an hour and it wasn't my turn. Those who came later can be dealt with first. I just draw a number and show it to others. It depends on the mood of the staff.

The assistant of the mortgage business was very rude. It was obviously time for my consultation. Halfway through the discussion, he said that there was a case that was urgent and important. Let me sit there and listen to him call another client to fill in the mortgage information = = I feel very disrespectful. I consulted for less than 10 minutes before and after, and just listened to him on the phone for 5 minutes. I also draw a number to wait for a seat, so I asked, can’t I call after I’m done?

Folks, please go to the Home bank App to make an appointment first, and then go according to the time, it will be smoother! It is strongly recommended that friends who open an account make an appointment first, because it takes a lot of time to open an account.

Account opening is really slow... Sitting for a long time After asking myself, I said that I want to download the app and fill in the information online. Excellent service I give 6 stars This is the extra one

Bad service. If you encounter something different from mine, you may be lucky. It’s normal to go to the bank and wait in line. Last time I opened an account, I waited from 11:50 to 12:40. After listening to the bank’s introduction to apply for a credit card, wait until there are more people doing it now. Please come back at 13:30. Actually you can talk about it first, so that we can decide whether or not to do it here. It’s a good risk that there is something to do in the afternoon, but the text message is only about 15:20 and there are two left. This time I went to the bank and said the information was blank, strange! I have the information on my ID card, so they can log in by themselves! Then when I was talking, they were talking on their own, completely ignoring me~ I just said: Did you hear me talking? Just returned to me, it feels terrible????

After the lottery, I was guided to fill in the online appointment account opening information. The purpose of opening the account was explained, but the service staff did not inform that the information was incomplete. After waiting for an hour, I was told by the counter staff that the information was incomplete. The training of the service staff was too unrealistic and wasteful The customer's time and account opening efficiency are also extremely low, and one customer's account cannot be opened after one hour of on-site observation.