翊揚人力仲介有限公司

Good attitude

Awesome

We started hiring Filipino caregivers from Yiyang Agency on 4/22. The company charged us $3,000 for application documents, and then charged us $18,000 for service fees when the foreign caregivers arrived. The nurse asked for a raise of $3000 as soon as she arrived, and we said she was doing a good job, and we agreed. At the beginning, she could not cook or speak Mandarin, so we wanted her to learn slowly, and everything seemed to be fine. But then I found out that the nurse has a bad memory and nervousness, so we have to keep an eye on her, remind and remind... Until a few days ago, she was in a hurry to take grandma out for a walk, and I reminded grandma twice to eat Medicines, especially those for stenosis and high blood pressure, she still forgot. I chased me on a motorcycle to deliver medicine to my mother. After I got home, I called the agency and asked the company to find a translator and remind her again. Unexpectedly, the nurse resigned with us when he came back. We would like to change to a competent nurse. But Yiyang Company told us that, first, there is no nursing care available. Second, for a new caregiver, we have to pay another $210,000. I think it's a bit unreasonable, because the nurses don't do it, because the fault is not on our side! But the company's service staff still insists on this, so I am worried that if the company gives another inappropriate care, we will lose another $21,000! We spent $40,000 this month for poor quality care, which is really unfair and unreasonable.