永豐金證券(股)苓雅分公司-財富管理旗艦中心 - Qianzhen District
4.5/5
★
基於 8 評論
Contact 永豐金證券(股)苓雅分公司-財富管理旗艦中心
地址 : | 806, Taiwan, Kaohsiung City, Qianzhen District, Zhongshan 2nd Rd, 260號 20號永豐金證券(股)苓雅分公司-財富管理旗艦中心樓之1 |
電話 : | 📞 +88778 |
Postal code : | 2 |
分類: |
銀行
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城市 : | nd Rd |
m
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me g on Google
★ ★ ★ ★ ★ 專程趕過來更換證卷本子
16:25貴公司員工告知已關機 無法協助處理
明日請早
看貴集團網頁 不是17:00才下班
是我誤會了嗎?
I made a special trip to replace the certificate book.
16:25 Your company employee informed that it was shut down and could not assist in processing
Please come early tomorrow
Look at the Group's website. It is not at 17:00.
Did I misunderstand?
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B
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BENNY HUANG on Google
★ ★ ★ ★ ★ 有高空景觀的理財貴賓室跟好喝的咖啡,服務人員專業熱心又專業,大推!
The wealth management VIP room with a high-altitude view and delicious coffee, the service staff are professional, enthusiastic and professional.
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F
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Fang Mei on Google
★ ★ ★ ★ ★ 理專服務好.專業強.是友善理財好所在
The professional services are good. The professional is strong. It is the good place for friendly financial management.
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C
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Chu Chu on Google
★ ★ ★ ★ ★ 20樓服務人員態度很差
The attitude of the staff on the 20th floor is very poor
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張
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張簡平芸 on Google
★ ★ ★ ★ ★ 請問股東紀念品在這裡領嗎
Excuse me, can I get the shareholder souvenirs here?
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洪
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洪少 on Google
★ ★ ★ ★ ★ 2021/01/22
09:01我致電詢問:「請問線上申辦大戶數位帳戶與臨櫃申辦,哪個速度快?」
客服回覆:「如果方便的話,建議臨櫃申辦」
好,因為不遠,我就騎車出發了
地點位於高雄大遠百對面的大樓
(806高雄市前鎮區中山二路260號20樓之1)
09:20抵達該棟大樓的20樓層後,入口第一櫃是證券類
進去詢問後,人員直接回我:「大戶投、大戶數位帳戶都只能線上申辦,我也沒辦法幫你,也不知道剛剛與我通話的是誰,麻煩你回家線上申辦」
所以我到底為什麼要跑一趟?
不行的話一開始的客服就跟我說線上申辦就好了啊
我臨櫃的用意就是有問題可以立馬詢問,得到解答
我知道證券櫃的人員也很傻眼,不知道我為什麼要臨櫃,因為只有線上申辦才享有這個優惠
而且感覺證券櫃的人員手頭似乎很忙碌,無法耐心回覆我的問題,我很抱歉在您忙碌時詢問非部門的事情
這是我第一次申辦永豐戶的經驗,非常差勁
這服務態度讓我不敢申辦,怕申辦了日後有疑慮也是得到相同的服務
2021/01/22
At 09:01 I called and asked: "Which one is faster, online application for large digital accounts or over-the-counter application?"
Customer service reply: "If it is convenient, it is recommended to apply at the counter"
OK, because it’s not far, I’ll start off by bike
The location is in the building opposite to Dayuanbai, Kaohsiung
(No. 1, 20th Floor, No. 260, Zhongshan 2nd Road, Qianzhen District, Kaohsiung City, 806)
After arriving at the 20th floor of the building at 09:20, the first cabinet at the entrance is for securities
After I went in and asked, the staff directly returned to me: "Big accounts and big digital accounts can only be applied online. I can't help you, and I don’t know who I just called. Please go home and apply online."
So why on earth should I take a trip?
If it doesn’t work, the customer service will tell me to apply online at the beginning.
My intention to come to the counter is to ask questions immediately and get answers
I know that the staff at the securities cabinet are also dumbfounded. I don’t know why I have to come to the counter, because only online applications can enjoy this discount.
And I feel that the security cabinet staff seems to be very busy at hand, unable to patiently answer my questions, I am sorry to ask about non-departmental matters when you are busy
This is my first experience in bidding for Yongfeng households and it is very bad
This attitude of service makes me afraid to apply, because I am afraid that I will get the same service if I have doubts in the future.
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眭
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眭國璽 on Google
★ ★ ★ ★ ★ 環境好、氣氛佳、熱心服務親切;夠專業;交通便利。
值得大家來肯定。
The environment is good, the atmosphere is good, the enthusiastic service is kind; professional enough; the transportation is convenient.
It is worthy of everyone's affirmation.
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黃
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黃柏諺 on Google
★ ★ ★ ★ ★ 賣股票app明明就寫委任成功,為何沒賣出也沒通知。
The stock selling app clearly stated that the appointment was successful, so why was it not sold and not notified.
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