鴻泰國際物流有限公司

Decent management ALVA PATTY WOODY

The company is large, but the service is terrible. Our company entrusted Hongtai to ship by sea. After the containers arrived in LA, the local handlers sent letters like "The fee is not paid." every day. There was no explanation or instructions. The shipper still got the same ghost in reply. A message of the day that hits the wall. Letter c.c. is a large group of people, and not half of them come out to explain. It has been three weeks since the container arrived at the port, and the demurrage fee has accumulated from US$300 to US$2000. The handler still sends out the unexplained one-day message in a leisurely manner. I contacted Hongtai's Taiwan office, but the problem still couldn't be solved. I felt that Taiwan and overseas offices seemed to have communication difficulties. After entrusting this freight forwarder, the owner can only ask Mazu to bless the cargo to reach the destination smoothly after the container goes to sea!