台灣人壽高雄分公司
3.6/5
★
基於 8 評論
Contact 台灣人壽高雄分公司
| 地址 ： | 806, Taiwan, Kaohsiung City, Qianzhen District, Zhongshan 2nd Rd, 91號台灣人壽高雄分公司1樓 |
| 電話 ： | 📞 +8878 |
| 網站 ： | https://www.taiwanlife.com/ |
| 分類： |
人壽保險代理
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| 城市 ： | nd Rd |
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何
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何天碩 on Google
★ ★ ★ ★ ★ 櫃台數較少，需等待較長時間
 The number of counters is small, and it takes a long time to wait
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Y
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Yi Nan Chen on Google
★ ★ ★ ★ ★ 等待的時間有現場服務人員主動詢問辦理業務事項，這樣很好。但是詢問完以後陸續有些協辦人員又不斷重複詢問我的需求跟問題。如果不能內部交接清楚，讓我的問題直達主辦人員，為什麼還要問這麼多次？這麼大的公司，這種基本的現場服務卻做得很糟糕，實在很不優。
During the waiting time, on-site service personnel will take the initiative to ask for business matters, which is good. But after the inquiry, some co-organizers kept asking my needs and questions repeatedly. If the internal transfer is not clear, and my questions are directed to the organizers, why do I have to ask so many times? For such a large company, this kind of basic on-site service is very poor, which is really not good.
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J
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Jim on Google
★ ★ ★ ★ ★ 等很久。只有其中一個櫃能辦 ，如果那櫃有人問一個小時，就只能乾等。
Wait a long time. Only one of the cabinets can handle it. If someone asks about that cabinet for an hour, they can only wait.
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o
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oco c on Google
★ ★ ★ ★ ★ 撥給總機十次有十次都在通話中好不容易接通我要轉接保服科又在通話中來來回回我不知道已經打30幾通了，跟專員反應這種狀況他也只是跟我說最近很多人都在辦，但讓我不解的是我每分每秒隨時打都是在通話中欸
我看了那麽多的評論都是效率很低的感覺真的讓消費者很擔心欸
I dialed the switchboard ten times, and ten times were in the call. I was finally able to get through. I had to transfer to the security department. I was back and forth during the call. I didn’t know that I had already made 30 or so calls. I told the commissioner about this situation. He just talked to me. I said that many people are doing it recently, but what makes me puzzled is that I’m on the phone every minute and every second.
I have read so many reviews, it feels that the efficiency is very low, it really makes consumers very worried.
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黃
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黃翎華 on Google
★ ★ ★ ★ ★ 服務人員對待客戶的態度真的很差，親切一詞，和她們永遠沒有關係
The attitude of the service staff to the customers is really bad, the word kindness will never have anything to do with them
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劉
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劉育屏 on Google
★ ★ ★ ★ ★ 電話總機9永遠忙線中，只有改撥其他分機的選項，又不是內部員工，誰會知道其他分機幾號ㄚ，沒有其他選擇，如請留電話按1，索取表單按2，繳費問題按3....等，以前電話的語音設定比較好
The switchboard 9 is always busy, there is only the option to change to other extensions, and it is not an internal employee. Who knows the number of other extensions, there is no other choice. If you leave the phone, press 1, to obtain the form, press 2, and if you want to pay, press 3 .... Wait, the voice settings of the phone used to be better
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何
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何美惠 on Google
★ ★ ★ ★ ★ 公司門面很大，服務人員很親切，能夠協助客人，很快的處理事情。
The front of the company is very large, and the service staff are very kind, able to assist customers and deal with things quickly.
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郭
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郭湟信 on Google
★ ★ ★ ★ ★ 一個總機可以忙線從1300~1400，只會一直按米字鍵
A switchboard can be busy from 1300 to 1400, only pressing the meter key all the time
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