中華電信 高雄一心特約服務中心 - Qianzhen District

4.2/5 基於 8 評論

Contact 中華電信 高雄一心特約服務中心

地址 :

80658, Taiwan, Kaohsiung City, Qianzhen District, Yisin 2nd Rd, 11號中華電信 高雄一心特約服務中心

電話 : 📞 +887788
Postal code : 2
網站 : https://www.cht.com.tw/
分類:
城市 : nd Rd

80658, Taiwan, Kaohsiung City, Qianzhen District, Yisin 2nd Rd, 11號中華電信 高雄一心特約服務中心
王默默 on Google

爛到家去了沒地方坐還要客人一直站著
It's so bad that I have no place to sit and make the guests stand all the time.
S
SM MA on Google

昨天帶媽媽去詢問上網方案,因為近期疫情關係,媽媽上的學院都採視訊會議,需要提升上網速度與容量,遇到一位女性客服人員是非常有耐心的為我們一一講解各種費率優惠,不會強迫推銷不適合我們的方案,最後我們選擇469(網速21MB吃到飽),非常感謝妳囉?。 PS:有看到一些現象,這邊要說一下,客人不是進門就直接可以辦業務好嗎,當櫃檯都在滿線忙碌時,請做好疫情防護與登記與抽號碼牌耐心等待,也不要亂留言,說服務人員什麼不理人之類的話,自己要有水準一點,搞得服務人員緊張?。
Yesterday, I took my mother to inquire about the Internet plan. Because of the recent epidemic, all the colleges my mother went to used video conferences, and needed to improve the Internet speed and capacity. I met a female customer service staff who was very patient and explained various discounts for us one by one. , We will not force the promotion of programs that are not suitable for us, and finally we choose 469 (the Internet speed is 21MB), thank you very much ?. PS: I have seen some phenomena. Here I want to talk about it. Customers can do business directly without entering the door. When the counters are full and busy, please do a good job of epidemic prevention and registration, and wait patiently for the number plate. If you leave a message indiscriminately, saying that the service staff ignores others, you have to be a little bit more competent, which makes the service staff nervous ?.
Z
Zoe C on Google

今天去辦理續約買手機.為我們服務的蔡小姐.非常專業且熱心.會以消費者的角度解答我們的疑問.也細心的協助我們檢視合約跟檢查手機.讓我們有非常好的感受.值得讚許!
Today, I went to apply for renewal to buy a mobile phone. Miss Cai who serves us is very professional and enthusiastic. She will answer our questions from the perspective of consumers. She also carefully assisted us in reviewing the contract and checking the mobile phone. Let us have a very good feeling. Worthy of praise!
許盛傑 on Google

門號換約及購機服務。新機顏色現場缺貨,服務人員熱心調貨,新機還送犀牛盾,換、續約這麼多次,神腦國際第一次送贈品!
Door number exchange and purchase service. The color of the new phone is out of stock on the spot, the service staff is eager to adjust the goods, and the new phone also comes with a rhino shield. After changing and renewing the contract so many times, it is the first time that Shennao International has sent a gift!
c
corrina yang on Google

服務人員態度超級好,很有耐性,不厭其煩的解釋與說明。推
The attitude of the service staff is super good, very patient, and takes the trouble to explain and explain. push
陳彩 on Google

服務很好,常來門市問問題,服務人員都很有耐心
The service is very good, often come to the store to ask questions, the service staff are very patient
z
zf2376kk on Google

去辦理門號購機及換約服務,竟然連當下最新的方案,比客戶還不清楚,自己準備不充份,還要客戶回家拿自己公司的DM給他看!手機續約沒現貨,買空機才有,當客戶是來哈啦嗎? 當下馬上去別家分店順利辦理ok! 同一家公司,不同分店,水準差那麼多! 員工教育,應對進退,應該要重來! 如果有半顆星,我一定只給半顆! 給一顆都嫌多⋯⋯
Going to go through the door number purchase and exchange service, even the latest plan is not clearer than the customer, he is not fully prepared, and the customer goes home and shows him the DM of his company! Mobile phone renewals are out of stock, only when you buy an empty phone. Are you coming when the customer is here? Immediately go to another branch to handle it smoothly ok! The same company, different branches, the standard is so different! Employee education, dealing with advance and retreat, should be done all over again! If there is half a star, I will definitely give it only half! Giving one is too much...
R
Raul BboyCity on Google

Nice service!

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