群益金鼎三民分公司

good service

Poor attitude of service staff No one at the door I wanted to ask and do my own thing, but I didn’t hear

The attitude is so bad that it makes people want to change securities dealers

The salesperson was very powerful, and asked me to ask me to order Taiwan stocks. After I refused, he gave wrong information and asked me to open an account at the bank first.

To cancel the account in other branches, fill in all the result documents I called every few days and said that I need to fill in less and want me to go back to Nanjing branch to make up. I don’t even know if it’s because the people in the branch sent me too little or if the information they filled in for me was incomplete. In one sentence, I told the customer to ask for leave and then rush over. Is it time to be a customer and not time? What's even more funny is that they will shirk and say that it is the behavior between customers and other branches. They do not know, and the communication problems between internal departments of your company are directly passed on to customers? I don't even have to review my own internal operations first, who should be responsible and who should apologize. It's just that if you fill in less information, you just have to come back and fill in. The attitude is really bad enough. The most irritating thing is that I have to go back to the original branch to apply, ah, it is inconvenient for me to be in Taipei, isn't it? Do you take the high-speed train back and forth? The speech is also without the brain, and the whole feeling is so bad