哆米哆資訊廣場

The clerk's service is very good, even if you only buy a keyboard and mouse that you usually use, they will give detailed instructions and suggestions!

In the afternoon, my sister wanted to buy an HDMI adapter. I told her that online shopping would be good. In the end, she returned to me and she used to go to this store to buy. I hope this store can survive the epidemic. So I rode 30 minutes from home to the city to buy it. But Later, I felt angry... The conclusion is that they have too many customers:) If you want to buy here, I suggest you think twice. You can consider the nearby Nihonbashi:) The price is much cheaper than them:) Dumbfounded

Before moving, I bought everything in Duo Mi, so even if I moved to Nanzi, I decided to come to Do Mi Duo to buy it. Originally, I wanted to shop online because of the epidemic, but I hope that the physical store can earn more. I don’t want to see Duo Mi. The lights are off again. But Duomi Duo has too many customers. They are so busy that they don't even have time to help members who bought the wrong product to check their purchase information. I didn't expect them to treat customers so rudely, so I will never go again. This time I bought the wrong item by mistake, so I immediately called them at home to ask if it could be replaced. The phone said that the package is basically unreplaceable, but I can take it to them to see if it can be sold again. So I rode back to the city for 30 minutes, and an older sister wearing glasses looked at my things and said that the brand I bought could not be returned or exchanged. I asked her why she didn’t help me find out what I was buying on the phone. If I found out that the brand could not be changed, I would figure out how to deal with it by myself. Why did I come to the city again and watched me to buy it? Said you can’t change it after the brand? The answer she gave me was "We are so busy every day, how can we find time to check it for you?" "You didn't ask me to check it for you on the phone." "You insisted on showing it to us, didn't you?" The customer service procedures should be proactively informed by customers. She won, and I was dumbfounded by her. Although I didn’t ask her where to put the things I wanted to buy, at the end of the checkout, I did not see the specifications of the products clearly, but she even checked it for me. I said she didn't have time to do all the things I bought, because their business was so good and there were too many customers. During the discussion, a gentleman next to him was checking his membership information. The eldest sister in glasses said that the computer was changed, so the membership information was gone and she had to log in again. This shows that members or regular customers are really good for Domiduo Doesn't it matter... Angrily, I asked for a refund of the mobile phone warranty that I just bought. In order to dismiss me, she returned it to me, but the glasses sister did not forget to add that the original warranty cannot be refunded. Later, I bought it at nearby Nihonbashi. The phone warranty was 50 cheaper, and the adapter was 100 cheaper. I had to auction off the adapter online.

The professionalism and attitude are not enough, but in the comments, the skills of the customers are very professional. I think this is probably the result of training under many negative reviews. Before throwing the problems and responsibilities back to the client, I think it is better to think about whether the professionalism is lacking. The positive comments are very casual, but the negative comments are really hard to play and push.

First of all, thank you for letting me exchange! The service at the time of purchase is very good ~ but when I go home and use the discovery line, I can't meet the needs! So take it to the store for a replacement! Maybe the waiter did have instructions when purchasing, but consumers may not understand or be professional! I'm not blaming anyone for coming for a replacement, I just hope I can replace it with something that suits my needs! So the attitude and tone of service can be kinder~ grateful

"In advance" I asked if the cross could be installed on the universal, so I bought the keyboard and keycap, but I couldn't install it when I went back, and I couldn't even install it for boys. After I brought things over, a fleshy boy helped me to see it. I saw that he pressed the keycap in hard and said it was ok. He was also stupid at the moment. I will test it again when I get home. It really takes a lot of force to install it. It is difficult to even unplug the keycap and even shake the shaft. Would you say you can wear the shoes if they are too tight? Such keycaps will not last long and will crack in the future. Then I responded on Facebook again, and the first sentence I got turned out to be uh... We helped you pretend that you also saw it. It's not difficult to pretend The point is that I can't put it on myself. Do I have to ask someone for help every time I change that keycap? I have installed other types of keycaps, but I bought this black pudding keycap, which has the problem of not being able to fit in. Although it was delayed until the end, the store was willing to exchange it for me Because it fits, I don't think I can return it However, there is no certain degree of professionalism, and the original keycaps are scratched when they are installed. Really disappointed with this restaurant Reply: It turns out that the truth is called confounding right and wrong. The fact is that you have seen that it is very difficult for me to put in, but you think it is reasonable for one of them to put in.

I bought the protective sticker 368. The price increase was paid for a total of 600. It was said that it was difficult to post it, so it was more expensive (originally said that it was 100 yuan). Credit shop Reply to the owner: Your statement is wrong! I first confirmed that I wanted to buy the full version of the curved surface protection sticker. The first time I took the full version and asked you how much it would cost to paste it, I care about integrity issues. It doesn’t matter if 100 yuan becomes 232 yuan. You can tell consumers correctly, and I do. Now, I want to say that it is more important to stick it well, but I stood there and waited. You said that I was pressing to nail people. Does it take an hour to stick a protective sticker? Is there a mistake when I leave when I post it? You said that professional master clients are under pressure while waiting nearby? The first time I went to your store to buy the service quality is really poor. You have been blaming the customer. Anyway, it is the customer’s fault. I don’t want to go to this kind of store with no integrity. The requirement to put a protective sticker without bubbles is very strict. ? If you tell me in advance that there will be bubbles, I will spend an extra 232 yuan for you to post? That day, you didn’t even have a word of embarrassment!