康輝樓梯升降椅有限公司
3.6/5
★
基於 8 評論
Contact 康輝樓梯升降椅有限公司
地址 : | 807, Taiwan, Kaohsiung City, Sanmin District, Mingcheng 1st Rd, 665號康輝樓梯升降椅有限公司 |
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電話 : | 📞 +88788 | ||||||||||||||
網站 : | http://www.careknee.com/ | ||||||||||||||
Opening hours : |
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分類: |
機器商店
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城市 : | st Rd |
吳
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吳宜龍 on Google
★ ★ ★ ★ ★ 大陸製造,價格很高,品質有待加強~
Made in mainland China, the price is very high, the quality needs to be enhanced~
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林
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林秉辰 on Google
★ ★ ★ ★ ★ 親切,服務很好,詳細解說升降椅每一種特色,讓顧客可以清楚了解自己的需求
Friendly, good service, detailed explanations of each feature of the chair lift, so that customers can clearly understand their needs
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許
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許碧珠 on Google
★ ★ ★ ★ ★ 推薦業務員蔡先生!解說的很仔細很有耐心喔!
Recommend the salesman Mr. Cai! The explanation is very careful and patient!
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俞
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俞麗萍 on Google
★ ★ ★ ★ ★ 品質穩定,維修人員及門市小姐都非常親切,業務人員來介紹產品也很認真,朋友若有需要會介紹給他們
The quality is stable, the maintenance staff and the sales lady are very kind, the sales staff are also very serious when they introduce the products, and friends will introduce them to them if necessary
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林
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林健新 on Google
★ ★ ★ ★ ★ 如果您是正想或以後要為家中長輩安裝樓梯升降椅的朋友們請仔細閱讀本文,因為買不到後悔藥。。。文長請見諒
惟母親年事已高,每日上下樓頗為吃力且危險,於是在2019年12月去了高雄明誠路的康輝樓梯升降椅展示中心參觀體驗,在比較多家產品後,儘管康輝的報價最高,為了安全起見還是選擇了康輝。原本合約書上約定2020年1月15前完成,但是一直延滯到1月25才倉促完工,在完工測試時就有異聲,施工人員解釋說軋道為烤漆塗裝比較乾澀,定期清潔即可,後來實在是動作的聲音大到可以吵醒鄰居,不得已叫維修後問題還是無法改善。
使用一年多左右,上樓時腳踏板竟然卡在樓梯無法動彈,維修人員過來時也束手無策,只好把軋道用千斤頂撐高重新鎖螺絲,那知過沒多久又卡住了,在我百般詢問維修人員後才知道安裝的是設計不良的產品。
實地測量繪圖的沒錯,可是工廠不在台灣,原圖發到大陸工廠,完成後再運回台灣組裝,發生的誤差無法調校,結果就是要消費者自己認栽。
以上這些還不算什麼,在2021年除夕前通知說要做最後一次保養,之後就過保囉!結果不做還好,做完第二天馬上就掛了,本想打電話叫修,但一想到當天就是除夕了,還是讓維修人員先過年吧!一直忍到初三才打電話去叫修,客服回覆說叫我等到初六再排修,當初簽約時說“本公司最重視、關心客戶的需求,全年無休為客戶服務”的話猶在耳邊!
無奈之下打電話給維修人員詢問,對方支支吾吾的說,因為聲音太大,所以把螺絲調鬆點,因為公司不給出勤,竟然誇張到要用視訊叫我自已修!後來給了我工程部沈姓主管的電話要我自己去喬,那頭獅子一開口就是出門5千材料另計,我當下直白的回覆他:你在搶錢嗎?豈料沈姓主管回答:你是咧甲恁爸大聲三小。
一時之間我有點懞了,直接回他:恁娘咧!你沒遇過更大聲的嗎?
之後沈姓主管就很豪爽的開始一連串的國罵,我只好配合他一起互譙。唉!當初相信了業務的嘴花了32萬選擇康輝升降椅現在變成孤兒了,要找誰來修呢?任人宰割嗎?各位大神教個几招吧!
If you are thinking about installing stair lift chairs for your elders in the future, please read this article carefully, because you cannot buy regret medicine. . . Please forgive me for the long text
However, my mother is very old and it is difficult and dangerous to go up and down every day. So in December 2019, I went to the Kanghui Stair Lift Chair Exhibition Center on Mingcheng Road, Kaohsiung to visit and experience. After comparing many products, despite Kanghui’s offer The highest, Kang Hui was chosen for safety. The original contract stipulated that it would be completed before January 15, 2020, but it was delayed until January 25 before it was completed in a hurry. During the completion test, there was abnormal noise. The construction staff explained that the rolling road is relatively dry and the paint is cleaned regularly. However, afterwards, the sound of the action was so loud that it could wake up the neighbors, and the problem could not be improved after having to call for repairs.
After using for more than a year, when I went upstairs, the pedals were stuck on the stairs and couldn't move. When the maintenance staff came over, they were helpless. They had to jack up the rolling track and re-lock the screws. Then I got stuck again after a while. After asking the maintenance personnel, I found out that the product was poorly designed.
The on-site measurement and drawing are correct, but the factory is not in Taiwan, and the original drawing is sent to the mainland factory, and then shipped back to Taiwan for assembly after completion. The errors that occur cannot be adjusted. As a result, consumers have to approve the plant.
The above is not a big deal. Before New Year's Eve in 2021, I will inform you that you need to do the last maintenance, and then you will be guaranteed! It was fine if I didn’t do it. I hung up the day after I finished it. I wanted to call for repair, but when I thought that it was New Year’s Eve, I should let the maintenance staff first celebrate the New Year! I had to endure until the third day of the junior high school before calling for repairs. The customer service replied that I would wait until the sixth day to schedule repairs. When signing the contract, the words "our company attaches great importance to and cares about the needs of customers and serve customers 24/7" were still in my ears !
In desperation, I called the maintenance staff to inquire, and the other party hesitated and said that because the sound was too loud, the screws were adjusted loosely. Because the company did not provide diligence, it was exaggerated to use video to ask me to fix it myself! Later, I called the supervisor of the engineering department surnamed Shen and asked me to go to Qiao by myself. As soon as the lion opened his mouth, he went out for 5,000 materials. I immediately responded to him straightforwardly: Are you stealing money? Unexpectedly, the supervisor surnamed Shen replied: You are Dad Lijiaxun who is three little loud.
Suddenly, I was a little bit blinded, so I directly returned to him: Yunniang! Have you ever met someone louder?
After that, the supervisor surnamed Shen was very bold and started a series of national curses, and I had to cooperate with him to talk to each other. Ugh! The mouth that believed in the business at the time spent 320,000 to choose the Kanghui chairlift and now it has become an orphan. Who can repair it? Is it to be slaughtered? Every great god teach a few tricks!
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劉
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劉妍伶 on Google
★ ★ ★ ★ ★ 這間產品是中共製造送回台灣,維修一直拖到過保擺爛
This product was manufactured by the Chinese Communist Party and sent back to Taiwan, and the repair has been delayed until it was broken.
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T
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Ting Wei Yang on Google
★ ★ ★ ★ ★ 業務人員及門市小姐都很有耐心,解說的很清楚,家中長輩有需要升降椅的人可以參考看看
The sales staff and the sales lady are very patient, and the explanation is very clear. If the elders in the family need a chair lift, please refer to it.
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b
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bob wu on Google
★ ★ ★ ★ ★ 不希望因老化退化而影響行動意願,在學姐介紹下認識了康輝,謝謝蔡先生熱誠的服務,最後幫家中長輩選擇康輝升降梯,希望能讓他們自由上下樓梯不喊疼也不嫌累
I don’t want to be affected by aging and degeneration. I got to know Kang Hui through the introduction of my senior sister. Thank you Mr. Cai for his dedicated service. Finally, I helped the elders in the family choose Kang Hui elevators.
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