麻古茶坊-楠梓創新店
4/5
★
基於 8 評論
Contact 麻古茶坊-楠梓創新店
地址 : | 811, Taiwan, Kaohsiung City, Nanzih District, Chuangxin Rd, 21號麻古茶坊-楠梓創新店 |
電話 : | 📞 +8877 |
分類: |
冰淇淋和飲料店
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城市 : | Chuangxin Rd |
鐘
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鐘昱凱 on Google
★ ★ ★ ★ ★ 1.上禮拜買綠茶微糖,沒給我加到糖當時就有點生氣2.今天晚上去買一杯青茶,點餐就站在那邊5分多鐘沒有人要來點餐,點完旁邊等了10分鐘還沒好,比我晚來的都做好了,重點我只點一杯原茶,兩次消費的經驗都非常不愉快
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城
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城市戰場 on Google
★ ★ ★ ★ ★ 橋頭店員工幫客人點貴店的外送飲料,8、9杯飲料,等90分鐘才送到,熱飲都變成冷飲。
能讓我們知道到底是怎麼回事嗎?
The staff of Qiaotou store help customers to order the delivered drinks from your store, 8 or 9 cups of drinks are delivered after 90 minutes, and the hot drinks become cold drinks.
Can you let us know what's going on?
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__ Solaria on Google
★ ★ ★ ★ ★ 至少要有一個人點餐
一個人製作吧
把一個工讀生留在外面然後一堆人在裡面忙
他一個人也只有兩隻手
又點餐又要製作是要他怎麼辦
阿不就還好後面有人出來幫他結帳
他製作的速度也很快
等到我的古娃娃雪糕都融化
該給人力就是要給人力
一個人當兩個人用是有沒有這麼奧老闆
也許是在訓練新人好了
所以人手比較不夠
那這樣是不是總共需要4個人
一個負責製作 一個負責結帳
一個負責教學 一個是新人
剛剛看到真的有夠誇張一堆人排隊
又有打電話的
店員真的有夠可憐
然後沒有人出來幫忙
出來了 還有一個看起來是新人
整個就是有點handle 不住
反正吼 就是你們外面至少要有兩個人
請加油
At least one person must order
Make it alone
Leave a working student outside and a bunch of people busy inside
He has only two hands
What do you want him to do when ordering and making again?
Abu, it's fortunate that someone came out to check out for him later.
He is also very fast
Wait until my Paleo ice cream melts
To give manpower is to give manpower
Is there such an Austrian boss when one person is used for two people?
Maybe it's training new people
So manpower is not enough
Does this require a total of 4 people?
One for production and one for checkout
One is in charge of teaching and the other is a rookie
I just saw that it's really exaggerated, a bunch of people are lining up
call again
The clerk is really pathetic
Then no one came out to help
There's another one who looks like a newcomer
The whole is a little handle
Anyway, roar, you must have at least two people outside
please come on
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阿
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阿書書 on Google
★ ★ ★ ★ ★ 今天下午五點的那個男店員我不知道哪裡惹到你了
他把我跟另外一位男客人的飲料一起做
但是他自己沒有抓好份量,兩杯的飲料只能裝一杯多,所以他就把一杯裝滿之後先給那位男客人
然後把我的飲料加水繼續打
我做了什麼活該喝到比較稀的飲料??
這杯好難喝
I don't know where I messed with you that guy at five o'clock this afternoon.
He made me and another male guest's drink
But he didn't grasp the portion himself, two drinks can only hold more than one, so he filled one cup and gave it to the male guest first
Then add water to my drink and continue beating
What did I do to deserve a thinner drink? ?
This cup sucks
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陳
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陳燕昭 on Google
★ ★ ★ ★ ★ 我一次叫飲料都8、9杯 因為都一次買都一整天的飲料
只不過要求店家要正常冰在多點冰、多冰的量我又覺得有點太多
所以在這樣要求、對方要我那就給我做多冰….我說可以正常冰在多一點點冰塊很困難?
因為飲料冰的下午沒冰塊我就不會再喝了…他竟然跟我說
那我怎麼不下午再來買…. 這是給我的感受….?
我從麻古開始到現在 第一次店員讓我覺得那麼的不舒服?
不會再買你們店家飲料、麻古又不是只有你一家?
態度不好的店員~
I order 8 or 9 drinks at a time because I buy a whole day's worth of drinks at once
It's just that the store is asked to use more ice, and the amount of ice is a little too much.
So if you ask me like this, if the other party wants me, then make me more ice... I said that it is difficult to make a little more ice cubes normally?
Because I don't drink ice in the afternoon without ice cubes... He even told me
Then why don't I buy it again in the afternoon.... This is how I feel... ?
It's the first time I've felt so uncomfortable from the shop clerk since Magu started ?
I won't buy your store's drinks again, Magu is not the only one ?
Bad clerk
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洪
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洪乖 on Google
★ ★ ★ ★ ★ 已經第二次訂外送結果很晚才來了!
平常訂都相當快速,所以也習慣訂創新店的,結果今天開會因為量較多,所以提前預定今日中午12:00的外送,因為有一次很晚才送到的經驗,這一次在11點多就開始打電話想確認外送,快12點的時候接通說已經準備好要送了,12:15說漏了一杯,所有的飲料要20分才會送到,想說都等15分鐘了,再多等個5分鐘沒關係。
結果?12:50才送到!當中的時間我們也打電話跟店家確認,而回覆都是已經送出去了,然後道歉。
外送人員很辛苦,一個人送了好多單,那這次的延誤快1個小時要怪誰?
我們讓長官等的這些時間又可以怪誰?
想知道店家該如何解決這樣的問題?
《更新》
老闆親自致電道歉相當用心負責,也解釋了delay的原因並針對今日所有delay的單下一次購買都打折。
對於今天這樣的狀況有所檢討並加強員工訓練,雖然今天的購買經驗不開心,但是強烈感受到店家的歉意與實際改進措施,覺得可以再給他們一次機會!
Ordered the delivery for the second time and it came very late!
Orders are usually quite fast, so I am also used to ordering innovative stores. However, because of the large amount of meetings today, I booked the delivery at 12:00 today at noon in advance, because there was an experience that it was delivered very late, this time at 11 o’clock. I often started calling to confirm the delivery. It was connected at 12 o’clock and said that it was ready to be delivered. At 12:15 I missed a cup. All the drinks will be delivered in 20 minutes. I want to wait 15 minutes. Now, it’s okay to wait another 5 minutes.
result? Delivered at 12:50! During the time we also called to confirm with the store, and the reply was sent out, and then we apologized.
The delivery staff was very hard. One person delivered a lot of orders. Then who is to blame for the delay of almost an hour?
Who can we blame for the time we let the sir wait?
Want to know how the store can solve such a problem?
"renew"
The boss personally called to apologize and was very responsible. He also explained the reason for the delay and discounted the next purchase of all delay orders today.
I have reviewed the situation today and strengthened staff training. Although today’s buying experience is not happy, I strongly feel the store’s apologies and actual improvement measures, and I think I can give them another chance!
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鄭
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鄭人豪 on Google
★ ★ ★ ★ ★ 熱門時段點餐人潮多,出餐快速,茶飲品質佳,有提供外送服務...
There are many people ordering food during popular times, the meals are served quickly, the tea quality is good, and there is a delivery service...
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M
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Madeline Wang on Google
★ ★ ★ ★ ★ 服務挺好的
雖然有時候會有超多人或很多電話訂的就要等比較久,但還是不錯的
good service
Although sometimes there are too many people or a lot of phone calls, it takes a long time to wait, but it's still good
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