陳嘉偉皮膚科診所
4.3/5
★
基於 8 評論
Contact 陳嘉偉皮膚科診所
地址 : | 81142, Taiwan, Kaohsiung City, Nanzih District, Houchang Rd, 766號陳嘉偉皮膚科診所 |
電話 : | 📞 +88779 |
網站 : | https://zh-tw.facebook.com/skindrchen/ |
分類: |
皮膚科醫生
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城市 : | Houchang Rd |
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Doraemon Huang on Google
★ ★ ★ ★ ★ 診所門診時間到21:30,什麼時候改成要看陳醫師的門診必須提早「一小時」抵達方能掛號看診?完全沒有公告,以前也都沒這個問題。如果今天陳醫師較忙碌有事需提早結束診療是否可請小編在FB社群PO個文呢?或者是診所遊戲規則有變動時?【更新:今天才更新網站資訊的,昨天我看到的確實是沒有呵!】
基本上大醫院大概是門診結束前30分要報到(1小時左右停止掛號),診所門診結束前10-15分鐘或病人看不完時停止掛號。可是稍待一回後,21:05發現診所內已經無候診病人,應該沒有看不完的問題吧?
要提早一小時掛號(20:30)是櫃台小姐說的,其他細節我不清楚不能亂說(是溝通不良?還是真有這條沒公告的新規矩?...我就不亂猜測避免爭議!)
總結:一些平常就該知道的規矩(診所內不方便講電話or手機開震動靜音、如果可以就到裡面等以免耽誤彼此時間、防疫期間要戴好口罩)不公告是沒差,但若平常一般人較不知悉的事項是否應該先公告?[ 先前診所取消預約制度,這就超級早發布公告,這就是個好範例不是嗎?]
(先給三星,待了解狀況後可能在進行適當的調整,這個評論大家都能看到,發言也要負責任,我不會刻意造謠。)
【業主回應後更新】
1. 首先,對於診所勇於承認錯誤這件事感到肯定!有說明理由,基本上我不會去刻意的質疑理由是否恰當,會這樣回覆,一定就是有這個必要。
2. 我在最初張貼評論時(9/16 凌晨2點期間),叫號系統門診表仍然是舊資訊,當日下午我看的時候確實有更新了。診所也理解說:平台的資訊更新會比較慢,那日後若制定有其他之新規矩是否請診所先行測試一般訪客瀏覽時網頁正常,在開始實行呢?
3. 最讓人反感的是:當天我欲掛號時,櫃台人員說「陳醫師的診只掛號到八點半,下次早點來」這句話。可是我完全沒看到公告耶!一樣回到最前面的段落,如果今天是用「陳醫師今天比較忙,他的門診只看到九點」、或者是誠實的說明是何理由,導致陳醫師改成周三與周五的門診只看到九點。這樣子對方的感受是不是會比較好呢?而不是突然冒出一句讓人百思不解的話語。
The clinic's outpatient time is 21:30. When is it to be changed to Dr. Chen's outpatient clinic, I must arrive "one hour" earlier before I can register for the consultation? There was no announcement at all, and there was no such problem before. If Dr. Chen is busy today and needs to end the treatment early, can I ask the editor to post a post on the FB community? Or when the rules of the clinic game change? [Update: I only updated the website information today, what I saw yesterday is indeed No!]
Basically, in large hospitals, registration is about 30 minutes before the end of the outpatient service (registration is stopped about 1 hour), and the registration is stopped 10-15 minutes before the end of the outpatient service or when the patient is unable to finish. But after waiting for a while, at 21:05 I found that there were no waiting patients in the clinic. There should be no problems that I can't finish, right?
To register one hour earlier (20:30), the lady at the counter said, I don't know the other details and can't talk about it (Is it bad communication? Or is there really this new unannounced rule?... I will not guess to avoid disputes!" )
Summary: Some rules that should be known in general (it is not convenient to talk on the phone in the clinic or the mobile phone vibrates and mute, if you can, wait inside to avoid delaying each other's time, and wear masks during epidemic prevention). Should the lesser-known matters be announced first? [The previous clinic canceled the appointment system, this is a super early announcement. Isn’t this a good example?]
(First give it to Samsung. After you understand the situation, you may make appropriate adjustments. This comment can be seen by everyone. You must be responsible when you speak. I will not deliberately spread rumors.)
[Update after the owner responds]
1. First of all, I feel affirmed that the clinic has the courage to admit its mistakes! There are reasons to be stated. Basically, I will not deliberately question whether the reasons are appropriate. I will reply in this way. This must be necessary.
2. When I first posted a comment (9/16 during 2 am), the outpatient form of the call system was still old information, and it was indeed updated when I read it that afternoon. The clinic also understands that: the information update of the platform will be slower, so if there are other new rules in the future, should the clinic first test that the webpage is normal when ordinary visitors browse, and then implement it at the beginning?
3. The most offensive thing is that when I was about to register on the same day, the staff at the counter said, "Dr. Chen's consultation will only be registered until 8:30. Come early next time." But I didn’t read the announcement at all! Going back to the first paragraph, if you say "Dr. Chen is busy today, his outpatient clinic only sees nine o’clock", or an honest explanation of the reasons that led to Dr. Chen Changed to the outpatient clinic on Wednesday and Friday to only see nine o'clock. Wouldn't it be better for the other person to feel this way? Rather than a puzzling sentence suddenly appeared.
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小
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小瓜 on Google
★ ★ ★ ★ ★ 生意越來越好醫美很難排,但是網路上也沒有特別公告醫美治療時間,所以我才會打電話詢問,我詢問的是當天是否可以預約?但接聽電話的服務員回的第一句話好 直 接,跟我說沒辦法耶!那語氣讓我覺得我也沒辦法耶!
如果還有要繼續經營醫美的業務網路做簡單說明治療時間或是預約時間,省去診所服務員接到像我這樣的詢問電話,她們也不會接到不耐煩,或是公告已經不接醫美業務。
Business is getting better and it is difficult to arrange medical beauty treatment, but there is no special announcement on the Internet for the medical beauty treatment time, so I called to ask, I asked whether I can make an appointment on the same day? But the first sentence returned by the waiter who answered the call was a good direct answer, telling me there was no way! That tone makes me think I can't help it!
If you still want to continue to operate the medical beauty business network to briefly explain the treatment time or appointment time, save the clinic staff receiving inquiries like me, they will not receive impatient or announcements that they have not received the doctor Beauty business.
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Capt. Lai on Google
★ ★ ★ ★ ★ 11:50分後早診不給掛號 不會公告嗎?態度還理所當然 傻眼
No registration for early consultation after 11:50, will it not be announced? Attitude is also natural, dumbfounded
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herman Hsiao on Google
★ ★ ★ ★ ★ 櫃台小姐、護士態度都很親切,醫師也很專業,值得推薦!
The attitude of the lady at the counter and the nurse are very kind, and the doctor is also very professional. It is worth recommending!
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朝倉 on Google
★ ★ ★ ★ ★ 因為痘痘問題困擾了將近2年
介於好與好不了之間巡迴很久
大推黃醫生
願意耐心聽患者講話不打斷
而且人也很親切
與她討論用藥事宜也很認真分析現況
我好愛她
I have been plagued by acne problems for almost 2 years
Between the good and the bad for a long time
Dr. Huang
Willingness to listen patiently without interruption
And people are very kind
Discuss medication matters with her and analyze the current situation carefully.
i love her
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Hsiang-Ting Tseng on Google
★ ★ ★ ★ ★ 陳嘉偉醫生原本在屏東基督教醫院有門診
後來得知醫生到高雄了
跋山涉水也要給陳醫生看診
醫生不但專業也客氣對很多疑難雜症都能解釋藥也有效果
大推
有問題臉書也會回覆
希望醫生有機會能夠在屏東看診
再次感謝醫生
跑這一趟值得
Dr. Chen Jiawei originally had an outpatient clinic at Pingtung Christian Hospital
Later, I learned that the doctor went to Kaohsiung
I have to see Dr. Chen even after traveling through mountains and rivers
The doctor is not only professional but also polite. He can explain the medicine for many intractable diseases and is also effective.
big push
If you have any questions, Facebook will reply
I hope the doctor will have the opportunity to see a doctor in Pingtung
thanks again doctor
worth the trip
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呂
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呂昌翰 on Google
★ ★ ★ ★ ★ 已過掛號時間,但陳嘉偉醫師知道是寶寶有尿布疹的狀況,願意協助看診,不因超過時間而快速看診,仔細說明病況,並且耐心回覆疑惑,十分感謝與感動!未來有皮膚相關唯一指定陳嘉偉醫師。
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黃
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黃艾莉 on Google
★ ★ ★ ★ ★ 大學四年都在這邊看皮膚科,現在畢業要回來留評論了?通常都給陳醫師看,最後兩次給龔醫師看,兩位醫師都很細心,不會有趕著看病人的感覺~藥師也會耐心說明用藥方式。櫃檯人員一個態度不錯,另一個會忘記檢查健保身分
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