九如牌泵浦 - Xiaogang District

Professional Services Professional

Bad after service

Yes, overall the service is satisfactory

I bought this brand of pumping motor in Taichung District. At 2:30 pm on 10/27 today, this is the pumping motor warranty repair master with the worst attitude I have ever encountered... The newly bought pumping motor failed for less than two months. Please come to the site to check the water and electricity that you are familiar with. I found that I bought the machine king (there is a motor problem). I called the business department of the nine brand and made two phone calls and said that it will be processed immediately on the same day. In the afternoon, I called the master again but said he couldn’t make it on the Taichung sea line. I said that I would make an appointment tomorrow to see the master. As a result, the other party also gave an unsure answer. She called the business department again at 11 o’clock the next morning, but she said the master Didn't you call back? I said no. She said she would notify the master because their orders will be handled by different masters. As a result, the on-site master was very poor and did not check the motor problem at all (no disassembly at all) Directly measure the voltage and the result is normal I have always said that the part that the water and electricity needs to deal with has nothing to do with their machine, and I have been saying "you make so much for beauty, just buy a new pumping motor ?" It’s too unproductive...I’ve only bought it for less than two months. I just want to take care of it. I keep saying that they have no problem with the machine. The place where the machine is used up also didn’t help us with the aftermath. Saying he is very busy with everything he does every day, he drove the car for more than an hour just to help me check the result is normal? The process has been said countless times (I'm leaving now) The maintenance and warranty master of their company is really uncomfortable, and he will not buy related products of this company. Please also think twice before purchasing nine brands. After-sales warranty and maintenance are very bad. I also told the Kaohsiung head office that the Taichung branch's handling methods made my store very uncomfortable and unfriendly. It insulted the profession and was arrogant. I hope that the company will pay attention to the verbal expression of the master.

It broke down for more than a year, and the contact for repairs has been dialing the wrong number. The last contact said that it would be repaired before 12:00, and I would go out to pick up the child. It didn't arrive until 11:50. I had to send my wife to pick up the child. I ran up and down the test myself, and fell down in the middle. The worker still didn't care, saying that he had any comments to tell the boss.

in Banten The motor broke down after more than a year of use, and the little people couldn't compete with the big companies! He called Xiu in a bad tone and said he was not the only customer! They asked me to find water and electricity and replace it with a new one! Speechless!

After applying for repair, it took 4 days to reply, and I didn't even look at it, so I just quoted $2200 to replace the IC board, and said that there are other parts that may also cost a lot of money. If you don't see it, just brainwash it and replace it with a new one. Which owner will accept this? In Kaohsiung

The business service attitude of the Taipei branch surnamed Zhang is poor Multiple missed customer orders, unable to deliver on time Or order A motor but ship B motor Ask Motor Overheating Professional Question One question, three unknown, poor attitude Poor motor quality It will take 2 weeks for the motor repair department to reply to the maintenance time