愛票網高雄巨蛋門市 (海港巨蛋旁, 億進寢具對面,土地公廟旁)
4/5
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基於 8 評論
Contact 愛票網高雄巨蛋門市 (海港巨蛋旁, 億進寢具對面,土地公廟旁)
地址 : | 813, Taiwan, Kaohsiung City, Zuoying District, Xinzhuangzi Rd, 540號愛票網高雄巨蛋門市 (海港巨蛋旁, 億進寢具對面,土地公廟旁) |
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電話 : | 📞 +88789 | ||||||||||||||
網站 : | https://www.iticket.tw/ | ||||||||||||||
Opening hours : |
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城市 : | 海鮮宅配 |
陳
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陳祈霖 on Google
★ ★ ★ ★ ★ 詢問是否有賣海生館的門票 得到很不友善的回應客人連正眼都沒看一眼 整體感受很差
Asked if there are tickets for the Haisheng Museum and got a very unfriendly response. The customer didn't even look at it. The overall feeling is very poor
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s
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sinktummah on Google
★ ★ ★ ★ ★ 客服態度十分傲慢,網路商品沒辦法即買即用也掛著即買即用在賣。線上客服對於提問愛理不理,一副沒辦法馬上用到了不起退錢給你,十分官僚的態度。好像文字承諾願意退錢給消費者,消費者就應該要謝主隆恩的樣子
=====23:16回覆業主=====
在下午五點下單付款
下午六點私訊客服就沒人理了
隔天下午一點丟一個核銷碼過來就當沒事了?
打電話去你們公司找電商平台負責人,結果電話轉給一個會計?
說上班是早上十點到晚上七點
請問昨日下午六點到七點是怎麼回事?
網站揭露的餐廳資訊也全都錯誤是怎麼回事?
地點錯誤,聯絡電話錯誤
打電話去客訴還謝謝協助查證?
如果沒有心經營,就不要在其他電商平台上架,待在自家網頁賣票就好。
也不用在消費者投訴以後擺出一副大不了賠錢的態樣
說退款,又扯退款是電商平台的事,你們能做的十分有限。這是在商言商?
不論是文字或是電話,從中完全感受不到你們有誠意要處理事情。
如果這不是傲慢,什麼才是傲慢?
The customer service attitude is very arrogant, and there is no way to buy and use online products and sell them when they are sold. The online customer service is indifferent to questions, and has no way to refund you immediately. It is very bureaucratic. It seems that the text promises that they are willing to refund the money to the consumer, and the consumer should thank the Lord Longen.
=====23: 16 replies to the owner =====
Order payment at 5pm
The private messaging customer service will be ignored at six in the afternoon
If you lose a verification code at one o'clock the next afternoon, you will be fine?
I called your company to find the person in charge of the e-commerce platform, but the call was transferred to an accountant?
Said that work is from 10 in the morning to 7 in the evening
May I ask what happened from 6 to 7 pm yesterday afternoon?
The restaurant information disclosed on the website is also wrong. What's the matter?
Wrong location, wrong contact number
Thank you for assisting in the verification after calling the customer complaint?
If you don’t have the heart to operate, don’t put it on other e-commerce platforms, just stay on your own website and sell tickets.
There is no need to put on a posture of losing money after a consumer complaint
Talking about refunds and refunding is a matter of e-commerce platforms, and what you can do is very limited. Is this in business?
Whether it's text or phone call, you can't feel that you are sincere to deal with things.
If this is not arrogance, what is arrogance?
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梓
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梓玄夜 on Google
★ ★ ★ ★ ★ 來買帕里巴黎餐券
便宜好用店員服務親切??
Come buy Parry Paris meal vouchers
Cheap and easy to use, friendly service ??
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M
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Mike TC on Google
★ ★ ★ ★ ★ 只能用現金交易是非常美中不足的地方,為了領錢要跑二次。畢竟現在這個電子支付的時代,每個人身上帶的現金都不會太多。
Only cash transactions are very disadvantageous. In order to get the money, you have to go twice. After all, in this era of electronic payment, everyone does not carry too much cash.
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王
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王鵬豪 on Google
★ ★ ★ ★ ★ 詢問什麼問題都能馬上回答
比較冷淡一點
因為太多QR碼所以找不到實聯制的
Any question you ask can be answered immediately
a little cooler
Because there are too many QR codes, I can't find the real link
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H
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Hee Hee on Google
★ ★ ★ ★ ★ 態度不太友善唷
有點職業倦怠嗎(?)
不過是蠻方便的 有需要還是會再來看臉色(?)?
Not very friendly
A little burnout(?)
But it's quite convenient, I will come back to see the face if I need it (?) ?
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林
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林道康 on Google
★ ★ ★ ★ ★ 進門買券小姐一付事不關己臉很臭不會招呼客人!買了券收了我的錢就自顧自算錢禮券就放一旁!是不是應該妳收錢算錢也應該同時把券交給我點券呢?這才叫銀貨兩訖不是嗎?這真的需要再教育。下次不會再去這家買券了賣券的地方多了去了(太金.欣欣)服務態度都比你們好!我何苦花錢還要看小姐晚娘面孔。
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Shao Hsien Liu on Google
★ ★ ★ ★ ★ 高雄漢神巨蛋附近購買各式優惠券,女店員講話聽不清楚且冷淡讓客人很不舒服,將少來這裏購票。
Buying various coupons near the Hanshin Arena in Kaohsiung, the female shop assistants can’t hear clearly and are cold and make customers uncomfortable, so they will come here less to buy tickets.
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