遠傳高雄自由二直營門市 - Zuoying District

good service

I just upgraded to a 5g service staff with a good attitude and patiently explained the content of the contract??? And also actively introduce and explain the product

At night, the internet was really bad. I got stuck for half an hour and still haven’t moved. I suggest you don’t use it. It’s really bad.

All the ladies are kind! enthusiastic! Duty! I am very patient with people who don't know how to play mobile phones! Thank you very much!

The remote transmission signal is very poor, and even family members in Kaohsiung urban areas have been troubled. I suggest that everyone can jump to "Taiwan Star". In the urban area, 4G is really stable. Yuan Chuan often loses communication at home and can tolerate it (because of Chunghwa Telecom wifi) and recently changed to a new office... There was no signal directly, and there was no improvement after contacting the engineer. Reply to me: The improvement is limited... Later, there was really no way to request cancellation of the contract because of the frequent use of the Internet for work. The remote transmission was still very hard. I can accept the cancellation fee... But because I bought everything I can’t use... I have to pay a high default. Didn't Yuan Chuan know that your company's signal this year was really bad? Later, the customer service was only willing to give a discount, and I also agreed, just want to solve it quickly. When I arrived at the free store... the lady also reported to me for the full termination fee. It was too dishonest. After a long time, I made sure that he did not say anything about the discount. Then I asked: the customer service has already done the discount for me, and the other party was embarrassed. Say... right? ? ! Bad signal + unprofessional staff training

Service is not bad

The service attitude is very good, but the staff is insufficient... The independent payment window... is considered false. It takes luck to pay the bill smoothly.. Otherwise, just wait...

The contract renewal requirement has been informed and the need to change the phone is required, but the staff is forced to promote the 5G solution and the mobile phone and the long-term contract and the attitude is not good.