麗晶國際開發有限公司 - Renwu District

On August 13th, the customer service reported that the Matsui mobile air-conditioner was broken for one year. The customer service returned the goods within 5 days. Until August 26, there was no phone call. The after-sales service really needs to be strengthened.

The first time the washing machine was used, the water inlet pipe was broken. I wrote to ask the customer service and asked me to go to the place where I bought it to apply, and then I went to the original place to apply for it. The customer service also said that the water inlet pipe was not covered by the warranty. Don't buy it.

After-sales maintenance is very bad, just waiting for the logistics to pick up the pieces for more than 1 week, going back and forth for two weeks What's more is that there is a problem with the machine. I have always thrown the problem on the consumer. I have repaired it four times in half a year. Who is the problem? Very highly recommend their products ?

This after-sales service is really bad. The answer is always skipping stitches, very unprofessional. It feels like cutting and shirking responsibility. To buy small household appliances, you still have to choose a large manufacturer with a reputation, not a company of this kind.

I bought Regent’s Leoques mobile air conditioner on momo. It advertised 40 decibels. The result was no air conditioner at all for the first time. In addition to the loud engine noise, there are two more unbearable tearing noises and the squeaking noise that seems not to be locked.

Just asked about the mobile air-conditioning drainage problem, The response from the Technical Department (Kaohsiung Renwu) was very polite and patient. I am very grateful to him for making my anxiety disappear.

The after-sales service professionalism is very poor. I bought a silent refrigerator with a cold level that does not meet the instructions and a drop of at least 5 degrees. However, it has been used in other places. It won’t be cold", they were originally sold to restaurants in response (so we are the BtoC bought on the momo platform now???) The corner of the refrigerator sent back after repair was damaged, and the corner of the refrigerator sent back after the reaction was bumped again. After the response again, it only indicated that it was a logistics problem. The follow-up contact indicated that a new batch would be available in two weeks. New product, but there is no news after two weeks. Consumers were left to dry and the customer service said that they would have to wait another week (together before and after, it was almost 1 month). Very irresponsible company Consumers are not recommended to buy products from this company!!