高雄市鳳山區衛生所 - Lane 34

Diagnosed on the 7th day Comparison of all my colleagues and friends who have been diagnosed The efficiency of Fengshan District is probably the same as that of the entire Kaohsiung least efficient borough I don't want to give a star so funny

On 5/10, the first time I used the app to report, your staff took the initiative to call and said that because the PCR test was conducted at 802, 802 belonged to Lingya District, and there was no information in Fengshan District, so they all reconfirmed the information of a family of five with me, and there were 3 family members the next day. Received the text message, but the confirmed person and the husband did not receive the text message for a long time. They called every 2 days to ask, and the message was sent to your official LINE, but it has not been read back. , the answer we got is to ask us to wait. We can also understand that you are busy with business, so we waited for a week. On 5/16, because we have to go to work the next day, we need to submit a leave certificate, but we don’t have any information in exchange for asking again. Otherwise, you call every day to ask about the parallel time and space of the symptoms of the diagnosed person? I asked again today, in exchange for being impatient, I didn’t want me to ask questions at all, but kept telling me that I would not send me a text message, because I didn’t have any information, I would only send a paper copy. Can't answer why, can you be more serious please?

The quality of the staff at the counter is very poor... I don't know if I ask three questions, but they are very rude to the public, and they speak as if they are going to quarrel with people. I was doing errands at the counter, and after I overheard the counter staff hanging up the phone next to me, the words that were abusive to the people were really unbearable. … How old are you so rude...

The message on the dedicated line can only be transferred to switchboard 9, and there are no other options for other units. In extraordinary times, the switchboard is directly disconnected after several transfers. I know that you have a lot of work, and you have waited for 5 days for the SMS, but it has not been received for too long! Please help! Please evaluate whether to modify the voice system, thank you

BCG vaccination will be suspended on Tuesday.. Could you please make a big announcement on your website? It makes people unhappy... Finally, I muster the courage to take the baby to get this injection. I only found the 2020 July announcement on the Internet. It said that the injection was suspended from 8/17 to 8/31, and there is nothing to check again... .. As a result, I went to the health clinic and said that it had been suspended for a while. Then the only clinic in Fengshan had only two days a month for the treatment... It was in hello ?

In the office of a bureaucratic bureaucrat with an old thinking, there was no less than 10 phone calls before and after one thing, and each person handled it differently. The attitude is perfunctory. In the past, if I changed the information directly, I would have to give it to me. Don't I need to stamp it? What is the difference between me and myself? After I reacted, I said that I would take it up and stamp it. The attitude was obviously perfunctory. Good experience, why is this era, and the public sector is doing things with this attitude?

Because the child was doing PCR, he had to leave his contact number. I didn’t think too much about leaving my mother’s phone number. At that time, I didn’t inform the electronic fence that would become a confirmed person. I called 1922 and asked me to contact the health bureau, and the health bureau said Call the health center to change the phone number, call the health center, leave only the contact information, and still feel uneasy, so I go to the health center directly. Why did you keep your (mother) phone number in the first place, your tone was very bad, and then he said, even if he changed it, he didn’t know if it would be successful, so he hung up the phone. I know and understand that they are busy, but I don’t know what to do about it. Shouldn't the people who do it also have empathy... As a nurse, it's hard for me to understand such an attitude.

After the home isolation is over, I was told to pick up the quick screening agent by myself. After arriving, the public servants of the health center gathered to chat and asked how to get the residence notice, but the public servants continued to chat about themselves, waiting for them to talk about the topic. After the end, I turned around and asked in an impatient tone what was the matter. The official told me that they would send it electronically and asked me to go back and wait, but I still didn't receive it after a week. I called and asked, but told me I would not. After receiving the notice, I am very sympathetic to the hard work of the health center. The epidemic has not only affected their work, and I hope they can understand each other.