大寮速成機車行 - Daliao District
4/5
★
基於 8 評論
10-04
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Contact 大寮速成機車行
地址 : | 831, Taiwan, Kaohsiung City, Daliao District, Fenglin 4th Rd, 199號大寮速成機車行 |
電話 : | 📞 +88778 |
Postal code : | 4 |
網站 : | https://www.macaronigrill.com.tw/ |
分類: |
摩托車維修店
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城市 : | th Rd |
風
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風隨行 on Google
★ ★ ★ ★ ★ 技術可以,保養可以來這家,大修有點貴老闆娘服務很好。
The technology is OK, the maintenance can come here, the overhaul is a bit expensive, and the lady boss has good service.
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鄭
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鄭保桂 on Google
★ ★ ★ ★ ★ 老闆。老闆娘。很親切。服務很?
boss. Boss. Very kind. Service is very ?
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虛
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虛幻的藍天 on Google
★ ★ ★ ★ ★ 老闆娘服務周到,換機油,老闆會主動幫忙檢查胎壓、擦拭後照鏡及儀表板,還有檢查煞車,這家已列為固定車行了
The boss’s service is attentive, changing the oil, the boss will take the initiative to help check the tire pressure, wipe the rear mirror and dashboard, and check the brakes. This is already listed as a fixed car shop.
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楊
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楊哲明 on Google
★ ★ ★ ★ ★ 機車針對和診斷故障尋找問題各零件解說都完美。讚
The locomotive has perfect explanations of all parts for finding problems and diagnosing faults. great
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明
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明宏 on Google
★ ★ ★ ★ ★ 約莫3個月前,剛好在機車行附近因為油門手把座壞掉,進去維修,老闆報價500元。
我:一邊手把壞掉要500元?印象不是行情在250元左右
當下老闆態度口氣很差勁的回應好像我是奧客一樣
老闆:是兩邊一起換的價格,這樣兩邊手把看起來才一致好嗎,
自己不講清楚才在兇客人,還說不換可以牽走,後來還是給他換了,換完的時候老闆說為了讓我的油門好轉,把我原本的油門絞線修細,當下雖然聽了感覺怪怪的既然換新的,為何還會動到既設的油門線,但沒想太多就相信專業,但換完當天晚上,位於手把上的座墊開關也壞掉了,於是又牽回去給老闆看,老闆又火了,態度很差的說他都沒動到,壞了跟他沒關係,老闆的態度讓我再一次感覺不舒服,最後是自己買零件來換,沒想到過了3個月在半路居然油門線斷掉了,因為是星期日機車行幾乎沒開,好不容易才找到一間機車行來道路救援
,於是當下回想起來非常生氣,應該是老闆把我原本沒壞的油門線修細才會斷掉,奉勸各位鳳林路上有多間機車行,機車需要維修時請三,思維修品質及態度很重要
About 3 months ago, it happened to be near the locomotive shop because the throttle handle was broken, so I went in for repairs. The boss quoted 500 yuan.
Me: 500 yuan for a broken handle? The impression is not that the market is around 250 yuan
The boss' attitude is very bad and the response is like I'm Oke
Boss: The price is exchanged together on both sides, so that the handles on both sides look the same, okay?
I didn’t make it clear that I was killing the guest, and he said that he could take it away if he didn’t change it. After the change, the boss said that in order to make my throttle better, he had to trim my original throttle cable. It feels weird that since I changed the new one, why would I still move to the existing throttle line, but I didn’t think too much and believed in professionalism, but the seat cushion switch on the handle was also broken that night after the change, so again I took it back and showed it to the boss. The boss is on fire again. He has a bad attitude, saying that he didn’t move. It doesn’t matter if it breaks. The boss’ attitude makes me feel uncomfortable again. In the end, I bought the parts and exchanged it. I didn’t expect it. After 3 months, the throttle line was broken in the middle of the road, because it was a Sunday that the motorcycle shop was almost closed, and it was hard to find a motorcycle shop for road assistance.
, So I’m very angry when I think about it next time. It should be the boss who repaired the throttle cable that I hadn’t broken before. I would advise everyone on Fenglin Road. There are many locomotive shops on Fenglin Road. important
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J
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Jhih Sian Jhang on Google
★ ★ ★ ★ ★ 我的一顆星評價不代表全部人遇到的服務都是這麼差;不要受到影響,畢竟我一開始換輪胎的時候也告訴自己再換輪胎也會來這間,但就在剛剛一切改變了
約莫一個月前發現輪胎一直漏氣,所以前往該店(當初更換後輪的店)請幫我檢查是什麼原因;結果工讀只是給我灌氣就跟我說好了;遇到這種態度不是很舒服我就想說算了。
因為我印象中當初就是來這間店消費,所以剛剛再次前往,請小姐先幫我查當初我的後輪是不是在此店更換;
小姐:輪胎怎麼了
我:輪胎漏氣(前往輪胎比給他看)
師傅:走過來看了一下漏氣的位置,後來看了輪胎品牌就說,這個輪胎不是他們這間換的;它們這家店不會換這個牌子,是不是隔壁家換的,又再說它們這間連鎖店不可能換其它牌子,它們只進它們固定用的牌子
我:我印象中是這家,而且家裡有手提袋是這家送的。
小姐:手提袋是驗車送的,後來終於走去查電腦;結果確實在這間店換;時間大概109年底;開始跟著師傅一起說是不是破胎換了輪胎,等等之類的話。
我:我說我都沒換,自從上次來換過就沒動輪胎;後來我比照了一下電腦顯示的里程;跟目前我車上的里程差約1000公里左右;大家通勤的大概都知道1000公里正常使用沒破胎不至於換一條新輪胎吧(我良心發誓從沒破胎換輪胎);若我都沒換過輪胎,而且前一次換輪胎就是來這間,那師傅跟我說不進我目前使用的輪胎又到底怎麼回事?
後來我情緒就開始受到影響;我的初衷是確認這間店修,是的話是不是可以幫忙檢查,因為漏氣的地方很奇怪,是胎壁跟輪框之間的間隙之間;想說當初是這間換的就來這檢查
師傅:你這個地方漏一定是輪框變形造成的問題,而且漏氣輪胎早在剛換就會漏氣;都過這麼久才來,我怎麼剛廠商說產品的問題................
綜觀以上,對話不僅然完整,僅能從印象中拼湊,我要訴求的點有以下:
1、請店家查電腦調閱資料,就是先確認是不是在這間換,再請它們幫我檢查輪胎的問題。
2、資料還沒調閱就看著輪胎品牌說不是它們家換的,並說可能是我破胎換了忘記。(資料都還沒查就先質疑客人)
3、當查了資料確認是這間換的,就又說是輪框的問題,我相信師傅憑藉著經驗,一定可以先推測有可能是哪些問題,但你連檢查動作都還沒做就篤定的跟我說是輪框,而不是說推測原因,等檢查之後說明
我後來會有點小生氣是因為店家給我的感覺就是我要回來「凹」這個輪胎,我也不是這麼不要臉不明是非;但店家卻先入為主,而失去了客觀的判斷。
我再此建議店家幾點:
1、不要把每個客人都當成是人們所認知的澳客一樣。
2、店家就是該以服務為本,藉由提供優質的服務獲取你該有的收穫。
3、不該任意否定你的客人,它沒那個本意,但卻因為你們腦中產生了這種意念就提供不該有的服務態度。
不管如何,最後我的輪胎還是沒修好,我失去了店家的信任跟服務,店家也因此失去我這個客人;或許我不是這麼重要的客源,但我相信如果能多一個客人就可以多一分收入。
店家與客人最不願意的事情就是事情還沒解決就不歡而散!現在這個時候,產品跟技術其實水準都差不多了,重點就是那個人與人之間的對話跟交流,顯然地我們都是這筆生意的失敗者;即使如此我還是在離開店家最後的時候頻頻說「謝謝」;最後還是祝你生意興隆!
之今日心情最不好的時刻.......
以上純屬個人的狀況,但我相信更好的店家一定比比皆是。
My one-star rating does not mean that all people encounter such poor service; don’t be affected. After all, when I first changed tires, I told myself that I would come here if I changed tires, but everything changed just now.
About a month ago, it was found that the tire has been leaking, so I went to the shop (the shop where the rear wheel was replaced) and please help me to check the reason. As a result, I just told me about it when I only filled it with air. I'm very comfortable and I just want to forget it.
Because I remembered that I came to this shop to shop at the beginning, so I just went there again, please help me to check if my rear wheel was replaced in this shop;
Miss: What happened to the tires?
Me: Flat tires (Go to tire ratio to show him)
Master: I walked over and looked at the location of the air leak. Later I looked at the tire brand and said that this tire was not replaced by theirs; they will not change this brand in this store, do they change it at the next door? It’s impossible for a chain store to change to other brands, they only enter their fixed brands
Me: This is my impression, and there are handbags at home that are given away.
Miss: The handbag was sent to the car for inspection. I finally went to check the computer. It turned out to be changed in this shop. It was about the end of 109. I started to say with the master whether it was a broken tire or a tire, and so on.
Me: I said I didn’t change it. I haven’t changed the tire since the last time I came here. Then I compared the mileage displayed by the computer; the difference between the mileage on my car is about 1,000 kilometers; everyone who commutes probably knows 1,000. If I don’t have a broken tire in normal use, I won’t change a new tire (I swear by my conscience that I never change a tire); if I have never changed a tire, and I came here for the previous tire change, then the master can’t tell me. What is going on with the tires I currently use?
Later, my emotions began to be affected; my original intention was to confirm the repair of this shop, if yes, can I help with the inspection, because the air leak is very strange, it is the gap between the tire wall and the wheel frame; I want to talk about it at the beginning. Come here to check if it’s a changer
Master: The leak in your place must be caused by the deformation of the wheel frame, and the flat tire will leak as early as the change; it took so long to come, why did I just say that the manufacturer has a problem with the product... .........
Looking at the above, the dialogue is not only complete, but can only be pieced together from the impression. The points I want to appeal to are as follows:
1. Ask the store to check the computer to read the information, that is, first confirm whether it is changing here, and then ask them to help me check the tire problem.
2. Before reading the information, I looked at the tire brand and said that it was not their home replacement, and said that I might have forgotten to replace it with a broken tire. (Question the guest before checking the information)
3. After checking the information and confirming that it was this time, it was said that it was a rim problem. I believe that the master can use his experience to speculate what may be the problem first, but you can be sure of it before you even check the action. Tell me that it’s the wheel, not the reason, wait for the inspection to explain
I would be a little angry later because the store gave me the feeling that I was coming back to "concave" this tire. I was not so shameless and unsure of right from wrong; but the store was preconceived and lost objective judgment.
I would like to suggest a few points to the store:
1. Don't treat every guest as an Australian guest as people know it.
2. The store should be service-oriented, and get what you deserve by providing high-quality services.
3. You should not arbitrarily deny your guests. It doesn't have that original intention, but because you have such an idea in your mind, you should provide a service attitude that you shouldn't have.
No matter what, my tires were not repaired in the end. I lost the trust and service of the store, and the store also lost me as a customer; maybe I am not such an important source of customers, but I believe that if there is one more customer, I can get an extra point. income.
The most unwilling thing for the store and the customer is that the matter has not been resolved and they just end up unhappy! At this time, the product and technology levels are actually about the same. The focus is on the dialogue and exchanges between people. Obviously we are all losers in this business. Even so, I still talk about it frequently when I leave the store at the end. "Thank you"; in the end I wish you a prosperous business!
The worst moment of today...
The above is purely personal, but I believe that better stores will abound.
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E
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Emily Wei on Google
★ ★ ★ ★ ★ 老闆娘性格不佳,脾氣與態度都不行
The proprietress has a bad personality, her temper and attitude are not good
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曾
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曾文鴻 on Google
★ ★ ★ ★ ★ 都會固定來這家換機油與齒輪油,
老闆很帥、老闆娘很漂亮?
Will always come here to change the oil and gear oil,
The boss is very handsome, the boss is very beautiful?
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