日祥旅行社有限公司 - Magong City

awesome

Good service~ The entire schedule is very satisfactory, smooth and will not rush~~ Thank you, Brother Chen ?

The atmosphere will not be very tense The explanation is very clear Very quiet and not very noisy

Friends spent 10 thousand early 4 days and 3 nights trip to Penghu with only one dinner, except that breakfast is included in the accommodation, nothing else, and no guide to explain, only point-to-point pick-up, this is the first time I heard Also see the itinerary. I didn't verbally inform me that there was no meal and no leader. Oh my! It’s too dumbfounding to find a random restaurant that has meals and a leader.

Dial the phone to ask about the ticket booking The staff of the travel agency responded impatiently, "Didn’t you ask the question last time?" I just want to say this is the first time I dialed this call So what are you getting impatient with? (The one whose voice sounds older)

The family recently went to your travel agency to issue a ticket Originally boarded today's Tainan-Magong more than 2 p.m. flight Can't catch the plane due to time delay I call at 1 o'clock to find out what kind of ticket is issued this time Can the ticket be refunded, whether it needs to be refunded in advance The content of the dialogue is as follows: Me: Hello, sir, I want to ask if our ticket type can be refunded The travel agency has a bad attitude and said: Didn’t you ask it last time, when did you take the flight? When will the ticket be issued? 10 seconds later, the travel agency said: Yours is an annual ticket Me: Then if you want to apply for a refund, do you need a handling fee? How to calculate the handling fee? He: I need a handling fee (very bad attitude) Me: How to calculate Him: 15% Me: This is my first call, why do you want to do this Him: no no He has a bad attitude during this process It feels like we have already asked why we keep asking I also made it clear that this is the first time I played (still questioning it all the time) I also said that the one who called and asked last time was also very young (still questioning) I am super dumbfounded + question mark The pre-sales and after-sales attitude is so bad that it makes people feel very bad With so many customers, the young voice thinks it is the same person?