澎湖合發旅行社 - Magong City

4.1/5 基於 8 評論

Contact 澎湖合發旅行社

地址 :

880, Taiwan, Penghu County, Magong City, Linhai Rd, 11-1號澎湖合發旅行社

電話 : 📞 +8898
網站 : http://www.play88go.com/
Opening hours :
Wednesday 8AM–8PM
Thursday 8AM–8PM
Friday 8AM–8PM
Saturday 8AM–8PM
Sunday 8AM–8PM
Monday 8AM–8PM
Tuesday 8AM–8PM
分類:
城市 : Linhai Rd

880, Taiwan, Penghu County, Magong City, Linhai Rd, 11-1號澎湖合發旅行社
培培 on Google

對於外地遊客來說服務態度是極差讓人感覺到很不舒服很不滿意! 租車期間機車爆胎像店家反應店家第一個回應則是他們從市區過來要半小時,請我們先去問當地人是否有認識機車店的可以過來處理,再來強調輪胎是原廠胎本來就沒有中線,我相信對於常騎車有觀念的人來說此胎已過安全線該換輪胎了,但是店家堅持強調原廠胎本來就沒中線。(附照片1) 詢問店家此胎已過安全線不能補胎了是否更換輪胎,店家一樣仍然堅持著不是該回答的回答(附對話紀錄1.2) 其他服務是不錯那是沒話講,但是租車遇到問題又是到外地旅遊的顧客來說並不是覺得特別滿意。 店家回覆我們有在評論中加油添醋我們也是笑笑帶過吧,有圖有真相! 後來附近的車行有過來幫我們看車子狀況,但是機車師傅說這沒辦法補胎 補不了 太薄了 就算補了 很快就掛了 這一定要換胎,我們還請師傅和店家說,但店家堅持幫我們打氣讓我們騎回去,不要換胎,師傅也很無奈,因為錄音檔無法上傳,只好用打的讓大家知道,出門在外安全最重要,但店家處理事情真的非常不OK,該換的就要換,別拿我們租車人的生命來開玩笑,還說那家機車行不是原廠的,不知道原廠胎紋長怎樣,我們聽到也是很無言啦....
For foreign tourists, the service attitude is extremely poor and makes people feel very uncomfortable and dissatisfied! The first response from the shop that the locomotive burst during the rental car was that they came from the urban area for half an hour. Please ask the locals if they know the locomotive shop and can come over to deal with it. Then we will emphasize that the tires are the original tire There is no centerline. I believe that for people who have a sense of cycling, this tire has passed the safety line and it is time to change the tire, but the store insists that the original tire has no centerline. (With photo 1) Ask the store if the tire has passed the safety line and ca n’t repair the tire. Whether to replace the tire, the store still insists that it should not be answered (with dialogue record 1.2) Other services are good, that's nothing to say, but customers who are experiencing problems with car rental are not particularly satisfied. The store responded that we have cheered in the comments. We also took it with a smile, there are pictures and the truth! Later, a nearby car dealer came over to help us check the condition of the car, but the locomotive master said that it was impossible to repair the tires. The tires were too thin. Even if the tires were hung up soon, the tires had to be changed. The store insisted on helping us to let us ride back, do n’t change the tires, and the master was helpless, because the recording file could not be uploaded, so I had to let everyone know that safety is the most important when going out. Change it, change it, don't make fun of our car hirer's life, and say that the locomotive company is not the original one, I don't know what the original tire pattern looks like, we are very speechless ...
p
pintsung yao on Google

服務態度很好,可以客制化的安排旅遊行程,也有搭配的民宿旅館,價位合理,出發前可以詳細討論想去的景點,想玩的地方,想吃的東西
The service attitude is very good, you can customize the travel itinerary, there are also matching B&B hotels, the price is reasonable, you can discuss in detail the attractions you want to go to, the places you want to play, and the things you want to eat before departure
吳瑞堂 on Google

這一趟澎湖旅程遇到這樣的旅行社讓我覺得有點失望,之後要去澎湖旅遊 真的要慎選旅行社
This trip to Penghu made me feel a little disappointed to encounter such a travel agency, and I will travel to Penghu later Choose a travel agency carefully
陳采辰 on Google

付錢感受變形記!倒不如自由行! 民宿很陽春又貴!行程安排極度陽春然後還很貴!
Pay to feel Metamorphosis! It's better to be free! Homestays are very sunny and expensive! The itinerary is extremely sunny and expensive!
允允 on Google

網路參考很多店家 最後選擇貴公司 服務很好 工作人員都很熱心解說,租給我們的機車也是新款 接送我們的司機先生也都很客氣 下次到澎湖還要再來找他們辦理 這次三天兩夜不夠玩樂
呂芷璇Joanne on Google

服務很好!有什麼需要提出,都會幫忙想辦法,到民宿接我們去牽機車,歸還機車幫忙送我們全家到機場,太糊塗把手機放在還機車地,到機場接到旅行社電話,旅行社飛車幫忙送到機場,讓我不致錯過班機。真是太感謝了?客製化服務想玩什麼自己規劃選擇,不強迫退銷!??
鈺婷 on Google

真的是很扯 六月要去 三月取消跳到行程,船票竟然全被吸收,一毛都沒退,很瞎 再來,現在因疫情嚴重,所以全部取消。 所有行程+住宿+船票+保險+接駁,快一萬,還要先付一半的訂金才成立,現在取消竟然只退一千,可以再扯一點,官網說的船票(以原票價)須收取30%手續費,剩下的呢?也沒退 整個就是很黑心,胡扯瞎扯都有理由扣錢,只有爛一個字能形容
really bullshit going in June Cancelled jump to itinerary in March, all the tickets were absorbed, and nothing was refunded, very blind Again, now due to the severe epidemic, all of them have been cancelled. All itinerary + accommodation + ticket + insurance + connection, it is almost 10,000 yuan, and you have to pay half of the deposit before it is established. Now you only get a refund of 1,000 yuan if you cancel it. ) is subject to a 30% handling fee, what about the rest? did not return The whole thing is very black-hearted, there is a reason to deduct money for nonsense, only one word can describe it.
傅意芸 on Google

第一天下飛機來接機時,行李放在後車廂,照常理來說應該是按照大小放比較穩固,結果隨便亂疊,小的行李箱放在下面被壓壞,打開後車廂的時候也摔了兩箱下來,其中一個直接凹一個洞(反應後笑笑的沒做任何處理) 我們租的是汽車,租車時店家表示車子都是滿油去滿油回,其中一台油表壞了後面兩格不會亮,我們要還車前去加油兩台車油錢差了320,且油表也有正常亮,反應後一樣堅持說他們當時加油油表壞掉,但退了300$油錢 買了跳島跟花火船行程,跳島行程很棒,可以玩到其他島嶼。當初領卷的時候說7:40開始搭船,8:30開船,所以我們7:40就抵達現場想說可以找個好位子,結果船公司的人說我們這班是旅行社包船的,需要等全部八組人都到齊才能上船,等到8:10了還是有兩組人沒來,現場也沒有旅行社的人在負責,船班公司表示就算超過開船時間人沒到就是不能開(跟旅行社說的7:40分搭船完全不一樣)後來打電話跟旅行社確認才說剩餘的人在來的路上,也有順利出船 優點:官方Line回覆即時,價錢便宜 缺點:態度有待加強,跟業者/消費者之間溝通有出入,不夠細心 回覆旅行社的留言 「20:30未到,其他旅客有權益登船」這點跟船班公司表達的不一樣,船班公司表示人沒到就是不能上去,超過時間看不到花火請去怪你們的旅行社(這是船班人員的原話)所以才會說跟業者的溝通需要加強~如果要避免這種船班公司之間的誤會建議還是安排一個自己的負責人在現場比較好喔
When I got off the plane to pick up the plane on the first day, I put my luggage in the back compartment. According to common sense, it should be kept relatively stable according to the size. As a result, I folded it randomly, and the small suitcase was crushed when I opened the back compartment. I took down two boxes, and one of them had a hole in it (after the reaction, I smiled and didn't do anything) We rented a car. When we rented the car, the store said that the car was full of oil and returned to full oil. One of the oil gauges was broken and the back two bars would not light up. We had to return the car to refuel the two cars. The fuel gauge is also on normally. After the reaction, they insisted that the fuel gauge was broken at the time, but they refunded 300$ for the fuel. I bought the island hopping and fire boat itinerary, the island hopping itinerary is great, you can play to other islands. When we received the paper, we said that we would start the boat at 7:40 and leave at 8:30, so we arrived at the scene at 7:40 and wanted to say that we could find a good seat. As a result, the shipping company said that our group was chartered by a travel agency. It is necessary to wait for all eight groups of people to arrive before boarding the boat. After 8:10, there are still two groups of people who did not come, and there is no person from the travel agency in charge of the scene. (It’s completely different from the 7:40 boat ride that the travel agency said.) Later, I called the travel agency to confirm that the rest of the people were on their way, and they got off the boat smoothly. Advantages: The official Line reply is instant, and the price is cheap Disadvantages: attitude needs to be strengthened, there are discrepancies in communication with the industry/consumer, not careful enough Reply to travel agency's message "Before 20:30, other passengers have the right to board the boat" This is different from what the shipping company said. The shipping company said that if people don't arrive, they can't go up. If you can't see the fireworks after the time, please blame your travel agency (this It is the original words of the ship crew) That's why I said that the communication with the industry needs to be strengthened ~ If you want to avoid this kind of misunderstanding between the shipping companies, it is better to arrange your own person in charge on the scene.

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