台灣之星 屏東潮州(服務中心) - Chaozhou Township

I went to the store today and asked to apply for a prepaid card. Even though we have arrears, we don’t have to keep saying no, no, no It makes people very hot and doesn't respect the guests. What the hell is this saying that the monitor can't be too loud! We are just going to get a prepaid card and have to be washed away! The company training is too bad, right?

Which Aji guy who has served for nearly 10 years is good and feels professional

I received the promotional newsletter at the Chaozhou store to renew the contract during the Double 11 event. After signing two contracts, the clerk said that the photocopier was broken. On the basis of trust, he agreed to the clerk's request and gave me the contract. From the beginning, I said 3-5 days to get the phone, and then I called and said that the holiday was not included for a week; then I called and changed my words after seven days and said that I would wait until the end of December! I don’t know if I ask questions, and I have been dealing with it. From the beginning to the end, the Star Chaozhou store did not take the initiative to call the user to inform the user of the mobile phone status. It’s just that we have been using speech skills to keep us waiting silly~ Later, when other telecoms asked about the stock, they decided to cancel the contract extension of Taiwan Satellite. Unexpectedly, even after the cancellation of the contract, the situation continued. My door number was written off directly, so I can't receive and speak at all! But it’s not surprising to encounter so many consecutive problems~ After this experience, I felt that I was cheating on the contract without a mobile phone. The training quality of the clerk is also very poor, and the handling of problems is really disappointing. (There is no need to leave a canned message saying that I value my feelings very much, and I have to send a letter to your customer service mailbox; I am no longer a customer of your telecom, thank you!)

It takes half an hour to apply for the door number (but I still apply). If there is insufficient information, please go back and apply for it. Why leave a little girl there? We all know that there will be problems with incomplete information and delivery. What is the waiting time of other on-site personnel, and they don’t take the initiative to greet them. At 2:30 pm on 6/28, this Taiwan star service staff is not professional at all and keeps calling others to ask. How to do it, can you show some service attitude? It's not a bad attitude, but something you don't understand.

Friendly service and good quality

As soon as he entered the door, the clerk only cared about the customers who handled the mobile phones, and completely ignored the guests who had just entered. After waiting there for almost half an hour, the clerk didn't ask what kind of business he was going to do, or said he was embarrassed to wait a while before serving you. Just stood there and waited for almost half an hour. Waiting for the clerk to slowly deal with the mobile phone business. I know that supermarkets can pay, but I just like to receive the payment notification SMS immediately after the payment is completed. Can't it? In the end, he left without paying. There may be no shortage of small customers like us who pay.

Sometimes when you are serving other customers, you have to wait for a long time for payment, which affects a lot of precious time.

I got an IPHONEX on my mobile phone, but it recommended me a 5G solution...? After I changed it, I realized that the mobile phone does not support 5G